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eddie74
13 Sep 14 06:36
Joined:
Date Joined: 30 Dec 06
| Topic/replies: 8 | Blogger: eddie74's blog
I seem to be getting logged out constantly, is anyone else having this issue. Not sure if it's a betfair problem or browser.
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Report pnam September 15, 2014 8:19 AM BST
Same here, problem seems to have started in the last 3-4 days.
Report Betfair Customer Services September 19, 2014 8:38 AM BST
Hi eddie74  - Our Helpdesk have been trying to contact you without success. Would you mind giving us a call (ask for the Helpdesk Duty Manager) as we'd like to understand the problem  better and see if we can resolve it for you.

Contact details: btfr.co/ContactUs
Report curious-cat October 2, 2014 3:47 AM BST
has the problem been fixed ?

It used to happen to me until a matter of weeks ago.

If I hadn't used betfair for some time ... say hours ... and then used it I would be logged off immediately afterwards.

Please try to imagine how frustrating this was [ worse than not being allowed the first access ].
Report curious-cat October 7, 2014 2:31 AM BST
just happened .......

was logged on for a long time admittedly

bet matched at 13:12 pm Monday and another at 1.23am

NFL MATCH STARTED AT 1.30 AM

when I try to place another bet I eventually discover I have been logged off due to inactivity !!

no message - nothing to say this has been done

Can you fix this please Betfair ?
Report layer1982 October 13, 2014 2:21 PM BST
Same been happening to me highly frustrating when you bet in play
Report curious-cat October 13, 2014 2:25 PM BST
thanks for your support 1982
Report curious-cat October 13, 2014 3:26 PM BST
just happened again

@BetfairHelpdesk - please please help


I placed a bet
GB / Sedge 13th Oct / 15:10 2m4f Hcap ChsMontoyas Son Back42291738414           13-Oct-14
15:14  1.22 22.00 1.27 13-Oct-14 15:14
and then found I had been logged out.
Report curious-cat November 4, 2014 1:47 AM GMT
^
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