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12 Mar 13 14:32
Date Joined: 09 Mar 04
| Topic/replies: 36 | Blogger: surprised's blog
You (I mean all BF customer's support members) are doing everything, but NOT helping your customers.

1) removing Coupon View for all football leagues

2) closing some national languages support

3) closing (soon) the only one functional (not only for me) version of your website

4) if something is wrong, I'll contact the helpdesk, thay are always very polite, promising everything to solve - but really, they NEVER solved anything ... how can such company exist, at all ? or is it normal, in UK ???  :-) if so - congratulations :-) ... let's go on ...
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Report stevies5_mufc March 13, 2013 3:12 PM GMT
they don't answer you either? I thought I was the only one! LaughLaugh
Report Betfair Community Manager 2 March 14, 2013 7:31 AM GMT
surprised - honestly not ignoring you. Cheltenham week is frantic, but to let you know I've taken the various points you've made and raised them with the relevant colleagues. I can't guarantee I'll change anything but you can be assured I've made those involved aware of your views.
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