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surprised
11 Mar 13 17:31
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Date Joined: 09 Mar 04
| Topic/replies: 36 | Blogger: surprised's blog
I have got an info, Betfair is going totally stop support in languages: Czech and Slovak. There were always some people, in previuos 5-6 years (CZ/SK support) - they helped me many times. Thank you guys ... English speaking support team almost NEVER helped me at all  (but they never forgot to ask me, if I have further queries  "do not hesitate to contact us..."; why to contact them again, if they are totally incompetent to solve anything ?). They did not help me - it was not only due to my poor English ...

Is anybody having info about other languages to be stopped, too ?

What are your experiences with your national language support and the original English support, in comparison ?
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Report Ales March 18, 2013 1:58 PM GMT
I have the same experience with the english help desk. Very polite, however not helpful at all.
The Czech help desk was always trying help the customer as much as possible.
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