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05 Feb 13 10:44
Date Joined: 16 Oct 07
| Topic/replies: 36,981 | Blogger: Virgin's blog
Anyone else ever suffered from a period where your markets transfer to show in US $ and also request $4 minimum bet / You do not have any bets on this market (when you do) / Account information unavailable to check what bets are actually placed/matched / and the 'keep' option being unavailable probably due to You do not have any bets on this market error


I missed some winners due to these problems when they were much needed Sad

Betfair advised cookie / browser history issues Shocked which didn't rectify the problem but after a couple of days all reverts back to normal Crazy
Pause Switch to Standard View Markets in US $ problem
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Report Betfair Community Manager 4 February 5, 2013 10:48 PM GMT
I have informed the helpdesk of your issue.
Report Virgin February 6, 2013 8:33 PM GMT
Many thanks for trying to help BCM3

If the problem returns I will try as the helpdesk advised and report back .....
Report Virgin February 14, 2013 3:32 PM GMT
Just flipped over to $ again went between Meydan market and Thurles and without any other input from me it's changed Crazy
Report onlooker February 15, 2013 9:02 PM GMT
All went T iTs up before, and during, that race at Dundalk.

Changed to $Dollars - from £ Pounds.

'You do not have any bets' etc etc.

Reloaded, 3 times - Still $ Dollars - and like TREACLE.Cry
Report YOMOMMA February 16, 2013 1:42 AM GMT
Why don't you just change your account to USD instead of GBP?

I emailed the helpdesk but they told me there were no known issues as they always do. Cry
Report Virgin February 16, 2013 4:14 AM GMT
Self fixed again my browser is set to keep browsing history for 1 day -  so I can only presume it has fixed itself ....  bizarre I don't want to go back to the Meydan markets as that seemed to cause the switch to US $  last time Crazy

saved a few £ this time around  Blush   but the time before lost potential profit due to not acknowledging bets Angry
Report Virgin March 5, 2013 4:39 PM GMT
Froze during 4.30 Exeter and now I'm back to US $$$$ Crazy
Report Betfair Community Manager 2 March 6, 2013 8:05 AM GMT
I'm going to try and get a colleague to contact you, get the details and then raise this - clearly this is an issue so sorry if you were fobbed off before.
Report Virgin April 15, 2013 11:12 AM BST
Betfair Community Manager 2    thanks - I wouldn't say I was fobbed off, it's probably the standard response to try to resolve gremlins in the system but it didn't work ....

This morning I've gone from Redcar markets to the Tote for a placepot bet and back to Redcar and I'm back to $$ again .... now when I go to My account / current bets it brings up a duplicate market page ...... it's probably just my PC as when I go to a laptop the site is OK

Report Virgin July 9, 2013 10:26 AM BST
It's back Cry  $$$$$$$
Report tommycockles July 9, 2013 10:42 AM BST
I had the same problem yesterday, markets wouldn't load and everything displaying in $ instead of £. After a re-start it reverted back to normal. Very strange.
Report Brother Mouzone July 10, 2013 6:42 PM BST
It's happened a few times in the last couple of days on Chrome and Firefox here.
Report ZCSCS July 13, 2013 11:18 AM BST
Having the same problem its been doing it on and off for the last 2 weeks.
Report Virgin July 15, 2013 8:14 PM BST
tommycockles you are one lucky fooker Wink

Mine lasts for days Angry

I can bet in the multiples markets as long as it's $4 minimum instead of the £2 minimum Crazy

Betfair don't seem to give a fook Shocked
Report Brother Mouzone July 17, 2013 7:31 PM BST
Dollars again today after a withdrawal, let's hope I don't get send dollars again Plain
Report ZCSCS July 20, 2013 5:37 PM BST
Been on £ Pounds all day today now its just changed back to $ Dollars Cry
Report tommycockles July 20, 2013 8:37 PM BST
....and the $$$$ are back Sad
Report tommycockles July 20, 2013 8:45 PM BST
.....and back to £££
Report tommycockles July 22, 2013 6:55 PM BST
and back to $$$
Report Brother Mouzone July 30, 2013 1:36 AM BST
A few times in the last few days.

Any chance of another response or even a fix Betfair?
Report Tucho July 30, 2013 6:28 PM BST
just started happening for me in the past few days too
Report Virgin August 3, 2013 12:49 PM BST
$$$ again Angry
Report HiLo August 5, 2013 9:18 PM BST
Started happening for me today again. I say again cos I remember it happening several months ago and last year too. Coincided with my bets/lays not showing on market page but showing in Current Bets in My Account.. Don't make no sense ...
Report HiLo August 5, 2013 9:22 PM BST
Doh now I go to any new market and it doesn't recognise I'm logged in ... makes me think this is their (separate and secure) authorisation gateway server having a little fit ... seem to remem that being blamed before ...
Report HiLo August 8, 2013 8:59 PM BST
only in chrome I just noticed ... FF works but then crashes ... only on BF
Report Virgin August 9, 2013 5:16 PM BST
Virgin • July 15, 2013 8:14 PM BST

Betfair don't seem to give a fookShocked
Report tommycockles August 10, 2013 9:39 AM BST
now I've got total matched in $

Matched: USD 15,921,561

...but everything else in £.

Report tommycockles August 10, 2013 9:43 AM BST
spoke too soon, everything in $ now

The Draw
Report ZCSCS August 11, 2013 12:53 PM BST

Has been fine for the last 2 weeks then today its back to dollar$ Cry
Report Virgin August 16, 2013 2:44 PM BST
Sterling today £££ Happy
Report tommycockles August 17, 2013 9:22 PM BST
Dollars again Sad. BCM3- if you happen to read this is anything being done to rectify this problem?
Report a bitofinterest August 19, 2013 11:37 PM BST
yes,they're working like trojans on a quicksand farm to consider if they care enough to fix it Plain
Report Virgin August 23, 2013 11:05 AM BST
and merged back to $$$ today after a whole week of £££

Report Virgin August 25, 2013 12:45 PM BST
£££  today Happy
Report ooO{Alpha Centauri}Ooo August 25, 2013 6:39 PM BST
Report Tucho August 31, 2013 5:24 PM BST
been a week since i've seen the dollars!

Report Virgin September 2, 2013 6:18 PM BST
Same here a week and counting Happy

fingers X'd
Report Brother Mouzone September 4, 2013 1:52 AM BST
I just got dollars, it happens every time I go to the withdrawal page, altho tbf they've stopped sending the money in dollars now. At the weekend it happened on chrome, just now on firefox.
Report Betfair Community Manager 4 September 10, 2013 10:23 AM BST
Apologies for the delay in responding. Hopefully the issue should now be resolved - could you let me know if you are using the new or the old Exchange?
Report onlooker September 12, 2013 7:30 PM BST
Betfair Community Manager 3     10 Sep 13 10:23
Apologies for the delay in responding. Hopefully the issue should now be resolved - could you let me know if you are using the new or the old Exchange?


Afraid it is NOT - so keep on "Hoping"

You are being kidded - and US.Cry

Just NOW - Days later!

3. -$13.44, $26.80

1.33 $2251 1.34 $34 1.35 $702
1.37 $27 1.38 $60    1.4 $12

- and - WORSE Still - the SITE FREEZES - just as you are placing Bets Sad- when this happens - necessitating a RE-Load, and RE-Log-in.


I am using the "Old" .... or, rather Current site ... and/as for the past 10 years, too.

Would not, and could NOT use anything else, either.

- and my COMPUTER is - 'as clean as a whistle' - with stacks of Free Memory, and Processing Power.

Cache and Cookies cleared around 3 times per say, EVERY day - with fresh Log-In.

Over to you, Betfair - again.
Report Virgin September 15, 2013 1:35 PM BST
1.30 today $$$ during Longchamps

Ruler Of The World bet Cry
Report Virgin September 15, 2013 1:36 PM BST
Photo shot of screen taken Devil
Report Virgin September 15, 2013 1:42 PM BST
Beat Cry
Report Virgin September 17, 2013 3:30 PM BST
Today started in £££ Happy ...played till 3.10 race after that went back to $$$ Crazy

Don't worry about it though Mischief
Report Virgin September 17, 2013 3:32 PM BST
I'm on the 'old' traditional site here that new site is horrible Angry
Report Virgin September 20, 2013 1:16 PM BST
797 views Plain

back to £££ Happy

tbc ....
Report Virgin October 5, 2013 11:36 AM BST
A good stint on £££ 3 weeks Happy but back to $$$ now Crazy
Report tommycockles October 8, 2013 8:12 PM BST
Oh ffs $$$$$ again Cry
Report Virgin October 11, 2013 2:54 PM BST
tommycockles Just out of interest and because no one else seems to give 2 fooks

How old is your computer (2nd hand Packard Bell)

Operating System Windowd XP (Modified)

Broadband provider Virgin Media up to 30 MB

Anti Virus running COMODO / Spyhunter 4

Other Tabs open when on betfair ( Life/

Report tommycockles October 11, 2013 11:24 PM BST
Hi Virgin....

How old is your computer- Fujitsu, about 2 yrs old

Operating System- windows 7 home premium

Broadband provider Orange (or EE whatever they call themselves nowadays)

Anti Virus running AVG

Other Tabs open when on betfair- Forum, oddschecker, twitter, cricinfo, bbc, orange email.

So not much in common apart from the $$$.

I can, usually, get back to £ from $ with a re-start (or two) so am not stuck with dollars for too long. It's just a pain in the *rse when, for no apparent reason, the dollars appear in a market. At that point I am also 'stuck' on the particular market I'm viewing and cant get other markets to load until I've re-started and the markets have reverted to £.

Hope some of the above helps. Cheers
Report tommycockles October 11, 2013 11:37 PM BST
and always use firefox
Report Virgin October 13, 2013 2:25 PM BST
Google Chrome here so we're totally different which to me means it's the betfair site that's the problem and nothing we can do our end Crazy
Report Virgin October 15, 2013 3:16 PM BST
Working now Cool

Funny how it takes a site crash to sort out my £££ from $$$ Crazy

Sorry for the inconveniences fellow punters Wink
Report Virgin October 26, 2013 2:10 PM BST
I'm back to $$$$

Normally means a site crash is due Cry

Betfair clear your cookies Angry
Report Virgin November 17, 2013 3:29 PM GMT
Back to $$$ in the middle Shocked of the 3.15 Cheltenham Cry

could only lay off part bet on a 1.06'er Angry
Report Virgin November 19, 2013 2:35 PM GMT
Back to £££ Excited today - that's the shortest period I've ever had the $$$ problem Cool
Report Virgin November 25, 2013 12:38 PM GMT
Whatever you pressed around the 12.30 Kempton morphed my screen back into $$$ Cry
Report Virgin November 28, 2013 12:39 PM GMT
Crazy $$$
Report Virgin December 1, 2013 1:42 PM GMT
Report Virgin December 11, 2013 5:05 PM GMT
I think I've finally got rid of the $$$ Grin been a week now

I wiped all my browsing history/cookies/ etc

but I done it through my 'Control & H' shortcut keys which seems to open up a different window to the one I've used before ....

hope this helps anyone else who's struggled with this annoying problem...
Report anty December 20, 2013 11:09 AM GMT
Same problem for me when I transfer money from UK wallet to Australian wallet and back. Pounds instead of dollars, can't see my bets, markets not loading. The site is a total mess at the moment
Report Virgin January 18, 2014 12:17 PM GMT
Bounced back to $$$ just before the 12.15 Cry

History clearance time ....
Report ZCSCS January 18, 2014 1:43 PM GMT
Just changed me back to dollars again Cry
Report Mully January 23, 2014 11:28 AM GMT
I had this problem earlier in the month whenever I made a deposit. It was then impossible to place any quick bets until I'd resolved it by manically clicking between old & new sites.
Report Virgin February 17, 2014 9:13 AM GMT
morphed to $$$$ @ 9.00 today

Control & History sorts it Happy
Report Brother Mouzone February 20, 2014 9:34 PM GMT
still happens almost every time after a withdrawal here.........
Report Virgin March 14, 2014 10:43 AM GMT
morphed to $$$$ @ 10.30 'ish today

Nearly a month in £££ Shocked
Report Virgin April 12, 2014 10:06 AM BST
Again nearly a month in £££ before morphing to $$$ just before 10 this morning

Betfair flushing their pipes Confused
Report Virgin April 17, 2014 11:20 AM BST
5 days and I'm back to $$$ after clicking markets from timeform page Angry

Control & H clearing my 5 days of history Crazy
Report Virgin April 29, 2014 10:08 AM BST
Seems to be a pattern developing Confused ..when I use timeform page to go to betting markets and place a bet on the 'new' betfair


Another Control + H - clear history required Angry
Report Virgin June 21, 2014 10:05 AM BST
6 weeks in ££££ bur today I'm back to $$$$ again

good effort though Mischief
Report Virgin January 31, 2015 3:08 PM GMT
Been a while but the gremlin returned today ...seems to be evolving, now refuses to clear on the cookie/browser/history clearance ... tried a system restore but it's still in $$$$ Angry
Report Virgin August 15, 2015 11:11 AM BST
Been 8 months since I deposited and played I thought I'd give you another chance on your New Exchange .....1 week after depositing I've morphed into US $$$

You don't give A FOOK  though Angry

Nothing New there Devil
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