Forums

Site Feedback

Welcome to Live View – Take the tour to learn more
Start Tour
There is currently 1 person viewing this thread.
Srichaphan or Ancic?
01 Dec 12 14:21
Joined:
Date Joined: 18 May 03
| Topic/replies: 56,153 | Blogger: Srichaphan or Ancic?'s blog
Bari v Sassuolo.

I placed a bet on under 3.5 goals. During the bet processing there was a goal, but the market was NOT suspended. The processing of my bet continued and then it appeared on the market without being cancelled. There should have been a message saying the market was suspended and the bet should not have been placed. Fortunately, I was able to cancel the bet before anyone took the money. But this should not have happened.

There was a previous message on here with someone else having noticed this.

Can someone look into this, because

a) there is a system problem or
b) whoever is managing some of these markets is not doing their job properly.

This was a managed market, not unmanaged.
Pause Switch to Standard View Market NOT suspended during goal
Show More
Loading...
Report surprised December 3, 2012 6:46 PM GMT
b) is correct

I had that experience many times ...

If it was not English Premier league - they do not care ...

But "do not hesitate to contact them" ... they will kindly apology, and do nothing ...Grin
Report Srichaphan or Ancic? January 13, 2013 4:55 AM GMT
Exeter match today, happened again.
Report Betfair Community Manager 4 January 13, 2013 9:33 AM GMT
I've passed on your enquiry to the helpdesk who will contact you in due course SoA.
Post Your Reply
<CTRL+Enter> to submit
Please login to post a reply.

Wonder

Instance ID: 13539
www.betfair.com