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08 Nov 12 17:18
Date Joined: 24 Apr 11
| Topic/replies: 140 | Blogger: regargui's blog
I deposited funds with a paysafecard but the amount isn't showing in my account. Paysafecard say the amount has been sent to betfair but betfair haven't confirmed the transaction.

Any chance someone could sort this out please.
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Report Betfair Community Manager 2 November 9, 2012 7:08 AM GMT
I'll get this looked at and ask a colleague to contact you
Report jajabink April 22, 2013 9:55 PM BST
i used a paysafecard voucher for 50 pounds,a screen came up saying payment compleated then went back to the normal screen with the funds not credited,contacted you guys was told to wait 12 hours then try again,nothing happened just the status says CONSUMED. paysafe have confirmed that the funds have been sent as it says that on their website. please somebody sort it out ,first time ive had a problem with this.
Report Betfair Community Manager 2 April 23, 2013 8:29 AM BST
Hi - have reported this to our Payments team and asked them to contact you directly
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