New Posts For Thread: Betfair Forum Open Evening – Get your Questions in [CLOSED]https://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closedHi Betfair Community Forum Members,The Betfair Leadership team will be holding an open evening on Monday 24th May at 7pm-8pm UK time – this will be hosted on the Betfair Forum.This will be an opportunity for you to ask the leadership team in BetfaiThank you all for submitting your questions this evening. We have restarted these sessions to make sure we get your feedback to help inform what you, our customers, want us to focus on. We appreciate we don’t always get things right, but we are allhttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977963#560977963Thank you all for submitting your questions this evening. We have restarted these sessions to make sure we get your feedback to help inform what you, our customers, want us to focus on. We appreciate we don’t always get things right, but we are allMon, 24 May 2021 14:11:48 -0500Q: Are you slowly but surely transitioning from the Exchange in favour of the Sportsbook?A: Thanks for the question. Customer behaviour and demands change as the market changes and recreational customers typically demand a more diverse product than shttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977959#560977959Q: Are you slowly but surely transitioning from the Exchange in favour of the Sportsbook?A: Thanks for the question. Customer behaviour and demands change as the market changes and recreational customers typically demand a more diverse product than sMon, 24 May 2021 14:09:51 -0500Q: We have been told for years that the PC goes towards ad campaigns and such to introduce new people to Betfair. If Betfair will not be advertising the greatness of in-play betting on horse racing, should it be PC exempt?If not, what plans do Betfahttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977955#560977955Q: We have been told for years that the PC goes towards ad campaigns and such to introduce new people to Betfair. If Betfair will not be advertising the greatness of in-play betting on horse racing, should it be PC exempt?If not, what plans do BetfaMon, 24 May 2021 14:08:18 -0500Q: Would you consider revising your Betfair Sportsbook policy to take account of historical customer losses across Betfair / Flutter when deciding whether to take early price bets (in horse markets)?My experience has been that the window came down fohttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977927#560977927Q: Would you consider revising your Betfair Sportsbook policy to take account of historical customer losses across Betfair / Flutter when deciding whether to take early price bets (in horse markets)?My experience has been that the window came down foMon, 24 May 2021 13:57:00 -0500Q: Forgetting to put races in play at the start of races and not reopening football markets after goals/red cards/VAR incidents. It really shouldn't be hard to get the most basic of tasks right but seemingly it is.A: Firstly apologies for any impacthttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977923#560977923Q: Forgetting to put races in play at the start of races and not reopening football markets after goals/red cards/VAR incidents. It really shouldn't be hard to get the most basic of tasks right but seemingly it is.A: Firstly apologies for any impactMon, 24 May 2021 13:55:16 -0500Q: There is a general feeling that the exchange is being left to rot.A: I'm sorry to hear you feel like that, we definitely see it very differently. The past couple of years we have had a big marketing campaign featuring Clive Owen promoting the Exchhttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977919#560977919Q: There is a general feeling that the exchange is being left to rot.A: I'm sorry to hear you feel like that, we definitely see it very differently. The past couple of years we have had a big marketing campaign featuring Clive Owen promoting the ExchMon, 24 May 2021 13:54:16 -0500Q: Affordability - it is possible to win a long term on the Exchange, why are these winnings not taken into account in affordability? A: Just to add to the earlier answer on a similar topic. We have a variety of legal and regulatory obligations arohttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977917#560977917Q: Affordability - it is possible to win a long term on the Exchange, why are these winnings not taken into account in affordability? A: Just to add to the earlier answer on a similar topic. We have a variety of legal and regulatory obligations aroMon, 24 May 2021 13:53:08 -0500Q: Premium charge - why is no effort being made to reform or abolish this charge? It obviously makes vast amounts for the company but is detrimental to the liquidity of the exchange. It is due a revamp at least, and you all know it. An annual amounthttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977911#560977911Q: Premium charge - why is no effort being made to reform or abolish this charge? It obviously makes vast amounts for the company but is detrimental to the liquidity of the exchange. It is due a revamp at least, and you all know it. An annual amountMon, 24 May 2021 13:51:36 -0500Q: Forgetting to put races in play at the start of races and not reopening football markets after goals/red cards/VAR incidents. It really shouldn't be hard to get the most basic of tasks right but seemingly it is.A: Firstly apologies for any impacthttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977899#560977899Q: Forgetting to put races in play at the start of races and not reopening football markets after goals/red cards/VAR incidents. It really shouldn't be hard to get the most basic of tasks right but seemingly it is.A: Firstly apologies for any impactMon, 24 May 2021 13:48:30 -0500Q: In the recent results announced by Flutter, revenue for the exchange was again down by 19%, despite the record-breaking US presidential market. Peter Jackson says “it has lagged behind, but we are investing in it” Can you elaborate on how youhttps://community.betfair.com/service/go/thread/view/94166/31708679/betfair-forum-open-evening-get-your-questions-in-closed?post_id=560977895#560977895Q: In the recent results announced by Flutter, revenue for the exchange was again down by 19%, despite the record-breaking US presidential market. Peter Jackson says “it has lagged behind, but we are investing in it” Can you elaborate on how youMon, 24 May 2021 13:47:20 -0500