New Posts For Thread: Why I did not get a reply to my emails, sent to "pokerinfo@betfair.com" ?https://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircomCan any of you explain to me, what the hell is going on here ? Тwo weeks ago I corresponded with them and everything was fine, then even participate in Customer Service Survey and said I was happy and now 4 days I did not get a response! Betfair isIt was a wait, but right before I withdraw my money, they wrote to me with the answer I waited. Employees of customer service are not guilty, their superiors are guilty. I'm sure they would have enough people to quality service all its customers. Befhttps://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531800183#531800183It was a wait, but right before I withdraw my money, they wrote to me with the answer I waited. Employees of customer service are not guilty, their superiors are guilty. I'm sure they would have enough people to quality service all its customers. BefSat, 27 Apr 2013 08:48:45 -0500I hated Ongaming but had some experience of I-Poker thanks to a few other skins. I-Poker suits the casual gambler but (unlike Stars) there's a few games with overlays and added tourneys. I'm 99% sure I know the player that scooped the $21,000 Maui Jahttps://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531788961#531788961I hated Ongaming but had some experience of I-Poker thanks to a few other skins. I-Poker suits the casual gambler but (unlike Stars) there's a few games with overlays and added tourneys. I'm 99% sure I know the player that scooped the $21,000 Maui JaFri, 26 Apr 2013 17:57:44 -0500I'm trying to think what games I used to Play on Ipoker when I played via 365, think I played some 4 man D2N, and 6 max. Also 18 player games rings a bell.The annoying thing is that Ongame had been a lot better up to the point they switched, and thehttps://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531788271#531788271I'm trying to think what games I used to Play on Ipoker when I played via 365, think I played some 4 man D2N, and 6 max. Also 18 player games rings a bell.The annoying thing is that Ongame had been a lot better up to the point they switched, and theFri, 26 Apr 2013 17:20:42 -0500Just a wee tip Chip, the turbos on Stars last roughly the same length of time as a regular game on here.It suits me here, I hope they iron out their problems.https://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531786991#531786991Just a wee tip Chip, the turbos on Stars last roughly the same length of time as a regular game on here.It suits me here, I hope they iron out their problems.Fri, 26 Apr 2013 16:24:09 -0500I hear what you are saying Oval, but it seems like the majority of us either cant get logged in, or when we do, then stay connected, so all the promotions and soft games in the world are no use to us. I play turbo STT's and even short disconnects abshttps://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531785325#531785325I hear what you are saying Oval, but it seems like the majority of us either cant get logged in, or when we do, then stay connected, so all the promotions and soft games in the world are no use to us. I play turbo STT's and even short disconnects absFri, 26 Apr 2013 15:18:38 -0500Still waiting on my hand histories Chip, despite all the problems the network is soft and with cakeback, the first playthrough bonus and (hopefully) the Matrix bonus it pays to play here. I'm showing a negative ROI on Sharkscope but yet I've trebledhttps://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531780007#531780007Still waiting on my hand histories Chip, despite all the problems the network is soft and with cakeback, the first playthrough bonus and (hopefully) the Matrix bonus it pays to play here. I'm showing a negative ROI on Sharkscope but yet I've trebledFri, 26 Apr 2013 11:41:30 -0500I wrote them in a Tweet-Helpdesk and now I will not wait long, then not only will withdraw the money, but also spends a lot of time to write in different major poker forums to let everyone know what's happening on this site.I make my first deposit inhttps://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531779845#531779845I wrote them in a Tweet-Helpdesk and now I will not wait long, then not only will withdraw the money, but also spends a lot of time to write in different major poker forums to let everyone know what's happening on this site.I make my first deposit inFri, 26 Apr 2013 11:37:00 -0500I think what is happening is not good for Betfair.I'll wait a little more and I will withdraw my moneyand maybe I'll go play on Pokerstars. There service is light years better than that of Бetfair.https://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531714609#531714609I think what is happening is not good for Betfair.I'll wait a little more and I will withdraw my moneyand maybe I'll go play on Pokerstars. There service is light years better than that of Бetfair.Wed, 24 Apr 2013 06:06:47 -0500I'm absolutely amazed anybody is left playing on the site. After 5 years as a regular I gave up on the new site within 3 days. Sent them an email, got the standard acknowledgement, then nothing. So I now play elsewhere along with countless others. Yehttps://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531640829#531640829I'm absolutely amazed anybody is left playing on the site. After 5 years as a regular I gave up on the new site within 3 days. Sent them an email, got the standard acknowledgement, then nothing. So I now play elsewhere along with countless others. YeTue, 23 Apr 2013 05:18:21 -0500Bingo :) Today I received a response, I wrote to them about my case and wait for the reply, I hope to get it in less than a week, this time :)I am a patient person, but when you do not know what's going on and why no one answers, it's pretty embarrashttps://community.betfair.com/poker/go/thread/view/94146/29883715/why-i-did-not-get-a-reply-to-my-emails-sent-to-pokerinfobetfaircom?post_id=531619625#531619625Bingo :) Today I received a response, I wrote to them about my case and wait for the reply, I hope to get it in less than a week, this time :)I am a patient person, but when you do not know what's going on and why no one answers, it's pretty embarrasMon, 22 Apr 2013 10:48:42 -0500