New Posts For Thread: Problem with payouts?https://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payoutsJust played a set of 10 STTs. Cashed in 7 of them but only been paid for five. Missing $25 for winning a $5 STT and $9 for first in $3 STT.Anyone else have a problem?Been paid now with an extra 80c. The extra is the same as my tournament fees - nice touch.I hope everyone else also gets a satisfactory result.https://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payouts?post_id=519244563#519244563Been paid now with an extra 80c. The extra is the same as my tournament fees - nice touch.I hope everyone else also gets a satisfactory result.Wed, 02 May 2012 06:02:07 -0500I play on a different Ongame skin and I am missing the buy-ins from the cash games I was playing when kicked out. I think Betfair are just the middle man and the problem is with Ongame.As usual Betfair's cut and paste customer service still sucks thohttps://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payouts?post_id=519229389#519229389I play on a different Ongame skin and I am missing the buy-ins from the cash games I was playing when kicked out. I think Betfair are just the middle man and the problem is with Ongame.As usual Betfair's cut and paste customer service still sucks thoTue, 01 May 2012 15:50:27 -0500i just spoke to em regarding missing winnings and they said it will take upto 24 hours to resolve..they are a joke.https://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payouts?post_id=519228861#519228861i just spoke to em regarding missing winnings and they said it will take upto 24 hours to resolve..they are a joke.Tue, 01 May 2012 15:34:46 -0500I received refunds USD 42.Only problem is that the buy-ins for sng's were total USD 44.I was playing four double-up's, after the crash I cashed in two of them, busted out of one and didn't get to play at all one of them, since the table didn't open uhttps://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payouts?post_id=519227725#519227725I received refunds USD 42.Only problem is that the buy-ins for sng's were total USD 44.I was playing four double-up's, after the crash I cashed in two of them, busted out of one and didn't get to play at all one of them, since the table didn't open uTue, 01 May 2012 15:04:49 -0500I have missing money from a cash game - no signs of progress or info on what is hapening. I don't class money missing as being resolved.https://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payouts?post_id=519227303#519227303I have missing money from a cash game - no signs of progress or info on what is hapening. I don't class money missing as being resolved.Tue, 01 May 2012 14:53:41 -0500"$9 for first in $3 STT," should obviously be, "$15 for first in $3 STT".Just phoned the helpdesk. They eventually acknowledged this and told me the money will be in my a/c within 24 hrs.Surprised that they wanted to know things like the tournamenthttps://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payouts?post_id=519226873#519226873"$9 for first in $3 STT," should obviously be, "$15 for first in $3 STT".Just phoned the helpdesk. They eventually acknowledged this and told me the money will be in my a/c within 24 hrs.Surprised that they wanted to know things like the tournamentTue, 01 May 2012 14:42:32 -0500Yes, played fixed limit on three tables - site down, no money back on my account since that!https://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payouts?post_id=519223243#519223243Yes, played fixed limit on three tables - site down, no money back on my account since that!Tue, 01 May 2012 13:03:36 -0500Just played a set of 10 STTs. Cashed in 7 of them but only been paid for five. Missing $25 for winning a $5 STT and $9 for first in $3 STT.Anyone else have a problem?https://community.betfair.com/poker/go/thread/view/94146/29093451/problem-with-payouts?post_id=519222615#519222615Just played a set of 10 STTs. Cashed in 7 of them but only been paid for five. Missing $25 for winning a $5 STT and $9 for first in $3 STT.Anyone else have a problem?Tue, 01 May 2012 12:45:05 -0500