New Posts For Thread: Refunded but LESS than tourney entry feehttps://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-feeI was in a SNG when the outage happened last night. Got a refund but less than the entry fee. Can someone explain how this is possible? If some players have been eliminated then I understand how the prize pool can be pro-rated amongst the remaining pYour account has been credited with cash - I hope this resolves the issuehttps://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=510112817#510112817Your account has been credited with cash - I hope this resolves the issueMon, 17 Oct 2011 05:38:36 -0500And now they have given me a ticket for an amount equal to the amount that i lost when the site went down.I have told them to stick there ticket up where the sun don't shine.I BET IN CASH AND I WANT CASH BACK!Until this small amount of money is returhttps://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=510020035#510020035And now they have given me a ticket for an amount equal to the amount that i lost when the site went down.I have told them to stick there ticket up where the sun don't shine.I BET IN CASH AND I WANT CASH BACK!Until this small amount of money is returSat, 15 Oct 2011 04:55:21 -0500Nice to hear that some people were refunded.The thieving barstewards have not refunded me a bean.Yes it was a very low stake multi tourny, but it's my money not theirs.https://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=509989973#509989973Nice to hear that some people were refunded.The thieving barstewards have not refunded me a bean.Yes it was a very low stake multi tourny, but it's my money not theirs.Fri, 14 Oct 2011 11:04:48 -0500Happy to help wykhamist2.I am on your side - rather than a complicated formulae i would just give every one there money back and then work out prize distribution based on chip stacks of the remaining players.https://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=509979455#509979455Happy to help wykhamist2.I am on your side - rather than a complicated formulae i would just give every one there money back and then work out prize distribution based on chip stacks of the remaining players.Fri, 14 Oct 2011 06:21:23 -0500Many Thanks for getting back so quick with your calculation. I think the confusion arises because it is not clear what the entry fee actually is. My understanding of Entry Fee was what I paid to enter the tournament whereas your definition seems to bhttps://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=509978089#509978089Many Thanks for getting back so quick with your calculation. I think the confusion arises because it is not clear what the entry fee actually is. My understanding of Entry Fee was what I paid to enter the tournament whereas your definition seems to bFri, 14 Oct 2011 05:29:58 -0500Right....I think I have done the maths on this one5 people in tournament$3 +.3 entry feeTotal money in = 5 x $3.3 + 5 x 0.3 = $15 + $1.5Compensation:All entry fees returned to remaining players$15 split 2 ways $7.5 split 4 ways equally = 1.88 phttps://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=509977401#509977401Right....I think I have done the maths on this one5 people in tournament$3 +.3 entry feeTotal money in = 5 x $3.3 + 5 x 0.3 = $15 + $1.5Compensation:All entry fees returned to remaining players$15 split 2 ways $7.5 split 4 ways equally = 1.88 pFri, 14 Oct 2011 05:04:22 -0500Ongame do the tourney refunds, not Betfair.https://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=509976025#509976025Ongame do the tourney refunds, not Betfair.Fri, 14 Oct 2011 04:08:58 -0500After 6 1/2 hours I received the following response from Simon at the Help Desk:Kindly note that for the tournament in question, you bought in for $3.30 and you were refunded $3.07. Please note that we did not keep the fee as otherwise we would havehttps://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=509974641#509974641After 6 1/2 hours I received the following response from Simon at the Help Desk:Kindly note that for the tournament in question, you bought in for $3.30 and you were refunded $3.07. Please note that we did not keep the fee as otherwise we would haveFri, 14 Oct 2011 03:03:52 -0500In the SNG I was in it was a 5 seater and one player had already been eliminated. I had the shortest stack of those remaining. I am not too worried how they decide to carve up the funds of the eliminated player, but I still don't see why anyone shoulhttps://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=509964321#509964321In the SNG I was in it was a 5 seater and one player had already been eliminated. I had the shortest stack of those remaining. I am not too worried how they decide to carve up the funds of the eliminated player, but I still don't see why anyone shoulThu, 13 Oct 2011 18:16:17 -0500I entered 3 last nightThe last one didn't start, so I got my entry fee including rake back.The middle one had started I got my entry fee less rake backThe first one I was out, so I got nothing back.I had less than my starting chips in the middle one,https://community.betfair.com/poker/go/thread/view/94146/28507415/refunded-but-less-than-tourney-entry-fee?post_id=509963871#509963871I entered 3 last nightThe last one didn't start, so I got my entry fee including rake back.The middle one had started I got my entry fee less rake backThe first one I was out, so I got nothing back.I had less than my starting chips in the middle one,Thu, 13 Oct 2011 18:04:55 -0500