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james20
04 May 13 22:12
Joined:
Date Joined: 18 May 12
| Topic/replies: 12 | Blogger: james20's blog
I just wanted to post this chat i had with 5dimes todayand see if anyone else has experienced the level of poor service....the are one of the 'top' books on all the off shore sites so thought it was a good thing but if customer service is this bad its a real concern to think they have my details.....if anyone has an account you should see what you can wager on the college week 1 the mississippi line is still +2 which still isnt right i make them -2.5 even on the road so fill your boots if you can.......

info: Please wait for a site operator to respond.
info: You are now chatting with 'Leo'
Leo: Welcome to our online Customer Service! How may I assist you today?
5D######: Hi leo i spoke to bruce earlier today about my account, i opened it today and pumped in a little over $150 and wanted 120 on college football week 1 line mississippi +3 and it was limiting me to 24$ he told me to contact again later today to speak to management about why thelimits are so low
Leo: Can you please confirm your account number and password?
5D######: 5D#######--########
Leo: Let me check your account, just a moment please.
5D######: it says on your site minimum wagers are $50 so even he didnt know what the reason was behind the $24 limit
Leo: Just a moment, please.
5D######: yupp no problem leo
5D######: yoyo leo my hommie are you still there
Leo: Yes I am here , still checking on this one moment please
5D######: alright take your time, just wanted make sure you hadnt abandoned me :-)
5D######: leo my man have we sorted it?
Leo: Let me transfer you to our general manager
Leo: Just a moment, please.
info: Please wait while I transfer the chat to 'Tony'.
info: You are not currently in a chat session.
info: You are now chatting with 'Tony'
Tony: greetings
5D######: hello tony
Tony: yes, those are the correct limits for that offering
5D######: has leo given you the low down?
Tony: that i have been
5D######: you cant be serious that your company is called 5dimes and it even says minimum wager is 50$ and i can only have 24 bucks???
Tony: i can fix that for you
Tony: lets cut those limits in half for you now
Tony: anything else i can assist you with today?
5D######: so how much can i place then now cuz i had deposited a little over 150 and requested 120 but only let me have the 24, was able to place it a few times but surely 24 wasnt the correct limits?
Tony: to win $20 is the correct limit
Tony: or go bet it somewhere else
Tony: oh thats right, we're the only shop out there that has that offering
5D######: sorry tony not sure why you're speaking to me so rudely?
Tony: anything else today?
5D######: could you pass me to a manager please tony
Tony: i'm the owner
Tony: you want to go higher, you'll need to speak to god directly
5D######: alright tony

surely that is never right???
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Report aaronh May 5, 2013 4:25 AM BST
google "tony 5dimes chat logs"

have a quick browse..i've not used 5dimes but I've read many stories about him
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