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acey deucy
22 Jan 24 10:46
Joined:
Date Joined: 29 Sep 02
| Topic/replies: 30,167 | Blogger: acey deucy's blog
Uploaded my Driving Licence And Passport to varify who i am and they are still not happy.So end of the Month it's goodbye from me.
Pause Switch to Standard View OK Thats Me Done With Betfair...
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Report LoyalHoncho January 29, 2024 6:41 PM GMT
You will be pleased to hear i manages to find my t.v licence with my name on it....Good To Go.

https://www.youtube.com/watch?v=_xJcE9tnY6E

https://www.youtube.com/watch?v=d6dNOtt0oEg
Report swiftynifty January 29, 2024 6:47 PM GMT
acey deucy • January 29, 2024 3:39 PM GMT
You will be pleased to hear i manages to find my t.v licence with my name on it....Good To Go.


So you're back? Oh God.


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What's the big secret?
Report Rico-Dangleflaps January 29, 2024 9:01 PM GMT
he's a CWAD
Report swiftynifty January 29, 2024 9:10 PM GMT
in that case i shall not be interacting, sorry acey.
Report GLASGOWCALLING January 29, 2024 10:05 PM GMT
Yes, just seen that, never seen it before, " Privacy Restrictions " ..FFS , who does he think he is ? Donald Trump.? LaughGrin Wac.
Report acey deucy January 29, 2024 10:35 PM GMT
Thats New to me guys.LaughLaugh
Report acey deucy January 29, 2024 10:36 PM GMT
Aye News even.Grin
Report ladycarla January 30, 2024 1:42 AM GMT
Glasgow LaughLaugh now he knows how to upload documents he's VIP Laugh Trump towers have took over betfair towers Grin
Report ladycarla January 30, 2024 1:43 AM GMT
Only joking Acey WD and welcome to the investment centre Scared
Report acey deucy January 30, 2024 9:20 AM GMT
Uploading documents?....That was a task in itself for an old **** like me.Laugh
Report ladycarla January 30, 2024 9:36 AM GMT
Sad
Report Gaze733 January 30, 2024 9:49 AM GMT
my verification is still in the limbo, absolute circus
Report GLASGOWCALLING January 30, 2024 10:32 AM GMT
You need to have a word with Betfair Gaze, your photo ID seems to have been leaked into public domain ......


 
   
Report Aspro January 30, 2024 10:37 AM GMT
I was locked out, yet again, a few days ago, due to "suspicious activity" where, yet again, I was asked to change my password. This is what commenced the saga of verification a few weeks back. On 2, maybe 3 occasions I had logged-in using my old password (force of habit), but since then I have been careful and will wait to see if it happens again.

In the meantime I have now created a folder with all the requirements asked of me, which I will keep updated with new bills and a "photo" of my DL and a selfie. I would urge everyone to do the same, assuming they are not targeting individuals. You can either send them via email or drop them into chat if asked.

Since coming out of hospital 6 months ago and not being able to get around as I should, I have spent a lot of time on Betfair having a punt and chatting on the forum. This may have been the reason I was singled out... time spent online. Just a thought.
Report Gaze733 February 3, 2024 2:11 PM GMT
Anyone still in the verification limbo? My brotha thinks he's been shadowbanned by betfair and wants to quit betting because of that.
Report Rico-Dangleflaps February 3, 2024 2:36 PM GMT
trannys are frowned upon.
Report Greg_Gory February 6, 2024 10:42 AM GMT
Thanks for posting peter.jackson email because i contacted him and had a reply instead from Tristan from betfair 020 8068 7760 and he got my account back up and running within a week since i got suspended last april due to some retard from barclays i mean recharge from barclays getting all my accounts blocked ffs after not knowing who EPS ltd was,.purple site ffs
so i was stuck in a loop long story but now i have 1 hair and 1 tooth left looking like billy wizz and sweet tooth Laugh
Will have to contact my old m8 Bigmart soon lol hope your well m8 best wishes
Report Gaze733 February 6, 2024 11:18 AM GMT
Do they even have support? It's just bots everywhere. Because a multibillion company can't afford live support.
Report top2rated February 6, 2024 11:27 AM GMT
You're welcome Greg_Gory

Here it is again if anyone missed/needs it.


Report acey deucy February 6, 2024 11:50 AM GMT
Welcome back Greg.
Report Greg_Gory February 6, 2024 12:11 PM GMT
Thanks acey hope yuh well :)

Was in touch with live chat many times since last April
only to be told I will have to get Barclays to contact them and confirm there is no payment dispute.
Barclays say they cannot contact them on my behalf and so stuck in a loop grinding my teeth and pulling my hair out lol
Thanks for the contacts top2rated as most think its a fraud but its genuine.
I was told he is out the country at the minute but got a phone call from Tristan within an hour and he got me sorted really quickly so fair play to him also.
Report Gaze733 February 6, 2024 1:16 PM GMT
So the CEO prefers to waste time with people's accounts instead of paying someone to do that?
Report longbridge February 6, 2024 3:24 PM GMT
Gaze733

"So the CEO prefers to waste time with people's accounts instead of paying someone to do that?"

Not sure how you get there from:

"I was told he is out the country at the minute but got a phone call from Tristan within an hour and he got me sorted really quickly so fair play to him also."

I would strongly suspect the CEO's office pre-filter his email for the likes of these and send them off to someone (let's call him "Tristan") who he pays to do such?
Report kjansch February 6, 2024 3:32 PM GMT
Emailing Peter Jackson triggers a response from the 'complaints department'
Report Gaze733 February 6, 2024 3:42 PM GMT
longbridge
They could have a normal email address for support instead of people having to find out the ceo's address just to get forwarded to the support people.
Report longbridge February 6, 2024 3:44 PM GMT
Fair point Gaze.  And the more people get wise to this trick, the more so.
Report Greg_Gory February 6, 2024 3:48 PM GMT
Report Greg_Gory February 6, 2024 3:49 PM GMT


worked for me Cool
Report freddiewilliams February 6, 2024 4:02 PM GMT
God bless the CEO and his email address
Report Greg_Gory February 6, 2024 4:03 PM GMT
I didnt need to contact that flutter email because I got a phonecall instead but that flutter address would of put me off anyway
Report longbridge February 7, 2024 11:02 AM GMT
Flutter address would put you off why?
Report Greg_Gory February 7, 2024 11:19 AM GMT
Because I was contacting Betfair.com and never heard of flutter since I wasn't on here much due to my accounts being suspended Cool
Report Greg_Gory February 7, 2024 11:21 AM GMT
But now at least I can happily have a flutter thanks Excited
Report SontaranStratagem February 7, 2024 4:36 PM GMT
They closed my account asking for all that I told them to do one haven't reopened it since

Someone I know had the "reset password" rubbish as his account was flagged for "suspicious activity" on trying to get his account back open he was hit on live chat with "routine checks" asking for photo id, address letter, 6 months of bank statements... Absolutely pathetic feck off was his reply and his account is still closed.

Disgraceful and disgusting feck em off
Report SontaranStratagem February 7, 2024 4:40 PM GMT
I've said once markets hits me with it which they inevitably will because it's flagged by ai randomly, I'm done I won't be betting again. 365 will hit me with it soon I guess as well. Bye bye is my reaction.
Report SontaranStratagem February 7, 2024 4:42 PM GMT
Demanding passports, bank statements etc is utterly disgusting no matter how you square it

A simple address check is all that's needed not intrusive demands like that
Report acey deucy February 7, 2024 4:54 PM GMT
So after sending Passport Driving Licence and T.V Licence and been given the all clear and already had a few bets i tried to make a deposit Today and was given this message ffs.
We couldn't verify your identity
Please make sure your date of birth and home address match your official and personal documentation eg a driver licence or a passport. Why do I need to verify?
Report Whippin Piccadilly February 7, 2024 4:56 PM GMT
I will have to walk away from the game too, Sont. Some on here don't even see any issue with being FORCED to hand over such documents. They think this will be the end of it too! Crazy
Report acey deucy February 7, 2024 4:57 PM GMT
Biggest load of fakin ****s i have ever come across.I will still use the Forum but will do my betting elswher.
Report acey deucy February 7, 2024 4:59 PM GMT
This place needs a serious shake up it is an absolute disgrace i mean the Exchange not The Forum.
Report duffy February 7, 2024 5:01 PM GMT
If your account is closed how come those people can still post on the forum?
Report saxon farm February 7, 2024 5:03 PM GMT
Duffy, those were exactly my thoughts.
Report impossible123 February 7, 2024 5:11 PM GMT
'acey', have you tried emailing "peter.jackson@flutter.com" - the head honcho? The brainless here on job description/placement are not fit for purpose. I cannot be arsed with unqualified and unregulated personnel and entity here using subterfuge to deny me a bet.

I think I'll give the game up post Cheltenham and Epsom Derby (if I do not venture into unregulated markets by then). Horseracing solely at the dependence of bookies is not recreational horseracing; bookies here are like the gestapo and not answerable to a higher authority (not a betting entity).
Report SontaranStratagem February 7, 2024 5:19 PM GMT
It's not officially closed it's on suspend until documents given

But they ain't getting them from me and advise all to act accordingly as well

It's disgraceful stuff it breaks data protection and possibly laws as well, they are effectively holding you to ransom for your account and possibly funds in it as well

They claim it's to get proof it's you, well a simple address check will do

Fook em
Report acey deucy February 7, 2024 5:21 PM GMT
Are you happy to start your verification process?
You at 17:02, Feb 7:
Yes
Read
Betfair at 17:02, Feb 7:

Please wait around 5 minutes while your details are searched in the system.
You at 17:02, Feb 7:
I cant make a deposit
Read
Betfair at 17:02, Feb 7:

Still looking, if you don’t get an answer in 5 minute(s) you’ll be transferred to an agent.
You at 17:03, Feb 7:
I have sent my passport driving licence ant tv licence i cant do any more
Read
Betfair at 17:03, Feb 7:

Allow me 4 minute(s) more. If you don’t get a response after this time, you’ll be transferred
You at 17:10, Feb 7:
I have been waiting nearly 10 minutes.
Read
Betfair at 17:11, Feb 7:

Apologies, there seems to have been an issue processing your request, you will now be transferred to an agent who can help you further.
Info at 17:11, Feb 7:
You are being transfered to another agent
Info at 17:11, Feb 7:
We are extremely busy at this time so our wait times are much longer than normal, please make sure you have your notifications on and we'll ping you when your agent is available
You at 17:15, Feb 7:
Been waiting nearly 15 minutes now.
Sent

Type your message
Report Greg_Gory February 7, 2024 5:22 PM GMT
If they try to do anything with my documents they'll have the bailiffs knocking LaughLaugh
Report SontaranStratagem February 7, 2024 5:22 PM GMT
Acey

Once targeted that's it I think, they'll just keep messing you around from now on

SMarkets will do the same as well

One of Betfairs tactics is accusing you of having duplicate accounts without showing evidence of it
Report acey deucy February 7, 2024 5:25 PM GMT
Customer friendly it aint the Company should be shut ffs.
Report SontaranStratagem February 7, 2024 5:26 PM GMT
As for unregulated sites don't bother, because they do the same document demand as well, only they can really screw you over as they can close the account and keep all funds in it

I think online gambling is done lads sorry, once this shyte happens and you can't reason with them it's done
Report impossible123 February 7, 2024 5:37 PM GMT
Maybe everyone (if not most) stops/boycotts betting or attending Cheltenham next March as a protest to the overzealousness of the bookies enforcing AC.
Report SontaranStratagem February 7, 2024 5:39 PM GMT
Won't work impossible

Sadly .. violence is the only answer, and by violence I mean murder if needs be

These people don't take protests and boycotts seriously they ain't bothered by it
Report SontaranStratagem February 7, 2024 5:41 PM GMT
They rely on good nature, they abuse it and exploit it

If some of them were brutally nailed up they'd soon rein back trust me
Report SontaranStratagem February 7, 2024 5:57 PM GMT
They've justified demanding such documentation through them accusing the account holder of holding "duplicate accounts" ffs, what does that even mean, and it would have been flagged up on setting up the account initially..

No evidence and a duplicate account if it's under multiple accounts can closed leaving one account

They provided the holder with zero information on it, refused to close the "duplicate account" and still demanded the data and they refused to withdraw his funds.

They get away with it under "protecting against fraud"

As I said they are acting like the fuhrer because for too long no one has done a fooking thing about them
Report SontaranStratagem February 7, 2024 6:03 PM GMT
And the way they went about it was to initiate a password reset ffs

Meaning once he went in to reset his account would be flagged, as it was he went into the live chat first and was asked to change the email address, then hit him with the documents demand , to get his account reopened.

It's tin pot dictator time Laugh
Report clouded leopard February 7, 2024 6:28 PM GMT
Harvesting data before the implementation of CBDC/digital ID/furthering wealth grab ? Plain
Report SontaranStratagem February 7, 2024 6:33 PM GMT
Probably clouded

They can already just kick you out of sites (suspend accounts for what looks like naughty activities) pending uploads, provide the documents as acey has done and they can just refuse them

It's pretty much here

And the fooking flock amongst us just do their job it's mind numbing
Report SontaranStratagem February 7, 2024 6:34 PM GMT
And it's suppose to be a anonymous peer to peer exchange remember ...
Report EVILROYSLADE February 7, 2024 6:45 PM GMT
I have just been through the same procedure! Passport, birth cert, driving licence etc. It took me an hour to find everything! Nightmare!
Report longbridge February 7, 2024 6:49 PM GMT
Not been hit by it here (fingers crossed!) but did on one of the bookie accounts I keep for silly multiples at Cheltenham etc.

Bit of a faff - photo of self holding passport, scan of passport, scan of council tax bill - but no more than I've done for ID checks before.
Report SontaranStratagem February 7, 2024 6:51 PM GMT
They will accept a birth certificate sometimes depending on the type of check I think

Longbridge , im sorry but that's way to daft to laugh at , photo of a photo for a passport check ,
Report Greg_Gory February 7, 2024 6:54 PM GMT
Report Greg_Gory February 7, 2024 6:55 PM GMT
I didn't hessite Excited
Report Greg_Gory February 7, 2024 7:10 PM GMT
The stupid thing is barclays sent me a letter saying any dispute was cancelled and that was last April yet nobody would accept it and just kept telling me that barclays had to get in touch with them direct. I told them they said they cannot contact you on my behalf over and over. And was told well my account is closed and that's how it will remain until we here from Barclays Cry
Report Greg_Gory February 7, 2024 7:12 PM GMT
As far as Barc was concerned there was nothing done against betfair no letters or nothing for 10 months nearly but still couldnt reactivate my account.Not even to post on here ffs CrazyLaugh
Report Greg_Gory February 7, 2024 7:13 PM GMT
Had this account for 2 decades ffs Laugh
Report longbridge February 7, 2024 7:13 PM GMT
What's the funny bit Sontaran?  Makes sense to take a photo of yourself with your photoID or how is the photo useful?  Needs to be used to prove it relates to the person sending the ID proof in surely?  Otherwise it could be something you nicked or found in the street.  Apologies if I'm missing the point.
Report SontaranStratagem February 7, 2024 7:17 PM GMT
They ain't doing it to protect against fraud because if that was the case they'd contact the bank and it would be the bank that freezes the bank account until an investigation is done

They ain't doing it to protect you and your personal information because of that was the case they wouldn't demand ( they say ask but then refuse to reopen account on you refusing .. go figure) for such documentation to be uploaded ONLINE as that is putting your data at risk, nothing gets "deleted" online and that's now admitted ffs.

They can simply run an address check and tick you off.

I don't care what anyone says the line is drawn as far as I'm concerned

Don't come crying when Betfairs gets hacked and they "lose" everyone's uploaded documents...

"We can only apologize" trott trott
Report SontaranStratagem February 7, 2024 7:18 PM GMT
Or any betting account that gets hacked for that matter
Report Gaze733 February 7, 2024 9:02 PM GMT
It's a feckin disgrace, lads.
Report SontaranStratagem February 7, 2024 10:39 PM GMT
I've had this out with betfair live chat (ha ha fat load of good), other forums etc

This is has fook all to do with protecting against fraud, protecting the player etc

If they were so concerned about fraud they'd contact the bank, the bank would check it out and react if they saw anything , frozen account which would mean you'd need to contact them to go through security and then give your account of events and/or proof etc. I had my bank account frozen in 2009 because the bank saw suspicious activity not seen before when I signed up to Betfair and started gambling, a quick call, security questions given, told them my activity ie what I'd been depositing etc and bank account unfrozen.

If their concerned about kids getting hold of the card etc then it's the same fooking principle.

This is nothing to do with protection it's about data harvesting, collecting documentation to sell on etc. Its fraud from their end whilst they accuse others of it to hide it.

For over a decade never any problems on betfair, deposit and withdraw etc, old enough to gamble, only now do they demand all that's being asked.

It's no good debating the c u next Tuesdays either, they have it all set up to not lose, they can do as they please. Imagine that after two world wars...
Report SontaranStratagem February 7, 2024 10:42 PM GMT
I can't be bothered with the "just give it what you hiding" gobshytes either, if it was up to those tw@ts we'd all live like sardines in a 15 minute city.
Report layingisthewayforward February 7, 2024 10:51 PM GMT
Has the forums worst tipster left the building yet ?
Report swiftynifty February 7, 2024 11:01 PM GMT
Ha, he can't bet but will still grace us with his presence on the forum.
Report acey deucy February 7, 2024 11:10 PM GMT
As soon as i go this Forum will grind tay a halt ya daft ****.
Report second again February 8, 2024 8:38 AM GMT
Do they want this information for both UK and Irish customers ?
Report impossible123 February 8, 2024 8:52 AM GMT
The advice from financial savvy individuals and institutions is not to divulge personal and financial info not governed by FCA eg the bookies and their ilk.

I think if one's info of the above is voluntarily supplied to bookies any negative consequences eg monetary lost from one's info used by unscrupulous personnel by bookies to defraud the banks might not be compensated. As such, I think the financial ombudsman may not rule in one's favour if the defecting entity is not governed by the FCA.
Report SontaranStratagem February 8, 2024 2:05 PM GMT
It's not voluntary though impossible

If you refuse that's your account gone for good

That's making it compulsory which is against the law
Report SontaranStratagem February 8, 2024 2:08 PM GMT
They'd argue well he or she can close their account they aren't being forced

Ermmmm yes you are being forced or your account is gone, your account not there's, they're just a third party acting as a go between. Your account is feck all to do with them.

Violence is coming anyway, they either behave themselves or die.
Report mitolo February 8, 2024 2:14 PM GMT
how id like to visit some violence upon you

sanatogen is the biggest wanchor on this forum. thats quite something given the ferocious competition
Report CagliariG February 8, 2024 2:27 PM GMT
Hard to argue with that mitolo.
Report SontaranStratagem February 8, 2024 2:52 PM GMT
Yes but my violence is unstoppable

You haven't witnessed real rage, not the type Ill rain down upon thee

They'll run like the sh!t ar3es they are , they bark a good game but bark is all it is, a yap at best
Report acey deucy February 8, 2024 2:54 PM GMT
Laugh
Report SontaranStratagem February 8, 2024 2:54 PM GMT
Faces ripped clean off, eyes on the pavement blood everywhere

Skulls smashed to bits
Report SontaranStratagem February 8, 2024 2:55 PM GMT
Ever heard a skull being smashed against concrete?

It's a lovely sound
Report SontaranStratagem February 8, 2024 2:55 PM GMT
You'll beg it to stop
Report SontaranStratagem February 8, 2024 2:56 PM GMT
Laughing emoji won't stop it wink wink
Report CagliariG February 8, 2024 3:00 PM GMT
Smashing your own skull does not count sontra but explains plenty!!
Report CagliariG February 8, 2024 3:00 PM GMT
Smashing your own skull does not count sontra but explains plenty!!
Report SontaranStratagem February 8, 2024 3:01 PM GMT
I've heard skulls smashing in my dreams
Report SontaranStratagem February 8, 2024 3:02 PM GMT
I'll leave the rest of spineless bast@rds on that
Report SontaranStratagem February 8, 2024 3:03 PM GMT
You spineless *
Report CagliariG February 8, 2024 3:07 PM GMT
Let us know if you find a spare 1/2 brain cell next time you smash your skull and we can have a fundraiser to have it refitted!!
Report mitolo February 8, 2024 3:13 PM GMT
the voices in his melon are echoing in the void and its making them very angry
Report CagliariG February 8, 2024 3:14 PM GMT
Is that possible in a vacuum mitolo?
Report mitolo February 8, 2024 3:22 PM GMT
i believe so. avoid is an empty space but a vacuum is lacking everything, including gases

but i aint no scientist. and anything is possible in his world
Report sadlers February 8, 2024 3:27 PM GMT
I have been suspended ,i am trying to withdraw my funds from the account and they wont let me do so until they say i have verified.Ihave have told them i will not be verifying and accept that I can’t bet with them if i choose not to .they surely have no legal right to hold onto my money .Anyone have a similar issue/know the answer?
Report longbridge February 8, 2024 3:34 PM GMT
Sadlers they can claim AML (Anti Money Laundering) rules to stop you withdrawing without verification regardless of whether they let you continue to transact/bet - at least that was my training on AML in the City twenty years ago.
Report sadlers February 8, 2024 4:08 PM GMT
Ok thanks longbridge .Incredible.
Report BOG DARKING February 12, 2024 1:47 PM GMT
has the OP left yet?
Report Gaze733 February 12, 2024 5:58 PM GMT
Step 1: send the required documents to betfair
Step 2: hear nothing from them for 3 weeks

How is this acceptable? Time to write the CEO.
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