CRASH

Casino  Bingo  Live Casino  Poker  Exchange Games  Sportsbook  Promo Hub  Exchange  Virtuals all working it seems. Takes them nearly 45 minutes to notice the exchange wasn't which tells you how much they care.

brians

If its impossible to win then its not a bet.

Not true

Strategic priorities..

thanks Rico-Dangleflaps,  so the 15:37 bet is ok, but the 15:41 is showing as matched on the betting page, but not listed with the others in the Exchange Bets listing.

bloody useless (them, not me )

nice bait rico

Well done betfair fast and efficient

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1604 UPDATE

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All working now

ironed out me entire bank on rainbow riches. that leprechaun aint very lucky.

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1604 UPDATE

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All working now

So why hasn't the 4.10 race switched to in running?

its available on pornhub

Can I get a bet on tractor racing on there?

Unfortunately, we're currently experiencing some issues with our website at the moment. Please bear with us as our engineers sort this out.

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still fekt here

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3m
We have managed to establish its the £108's jumping in front the of the hulks bets that has caused the outage.

BACK

BACK but not working.

Yeah, the markets will just suspend as the race approaches

It's working here on the snooker markets.  Incredibly they've brought it back without first cancelling in-running bets on the final!

any message from BF towers when outstanding bets are likely to be settled?

or are we plebs too insignificant to be kept informed ???

this has been happening forever & there are still some who believe there's no funny business going on.

ffs heads must zip up the back

Mine has come back On .... showing the  ... 13:31 Beverley

hulk23 02 May 22 16:30 
this has been happening forever & there are still some who believe there's no funny business going on.

give 1 reason bf can benefit from an outage?

not been paid out Beverly 15.16 winner put bet on at 15,05.

I am getting concerned that a couple of pre-race winning bets that I had, are not going to be honoured and instead just voided.

me too

if your bet was before the off you'll be ok

Life's too short to worry unnecessarily - wait until you know for sure what happens (then worry)

photo of Lou Reed on  this thread at 15.42 "oh such a perfect day "take a bow Pro Sniper ,post of the week and its only Monday.

Still waiting for then to settle 3.26 windsor FFS

Cyber attack with love from Putin

Another site I just visited--has had most of its posts from today--gone missing ?

been refunded from earlier

Did everyone who bet IR on the Beverley 3.16 get refunded? I backed the winner just after the off and the bet was voided.

Anyone had a satisfactory resolution yet?

I had winning bets (placed legitimately) on the 3.10 Down Royal and the 3.30 Kempton voided and stakes returned.

But losing bets on the 3.16 at Beverley and no stakes refunded!!

Not impressed.

what time is your bet for the 3.10 dr?

hulk23 02 May 22 16:30
this has been happening forever & there are still some who believe there's no funny business going on.

give 1 reason bf can benefit from an outage?

Rico, see what tomo has written above ^^  knowing that the owners are the biggest punters on here who do you think may have been on the other side of tomo's bets ??

My bet in the 3.10 at DR was pre-race.

ok, so what time is showing on the receipt

Just switch it off and on again. BINGO.

nothing else went down, just the exchange. 

hmmm, ok

how many times does the roulette crash but the exchange keeps going ??

roulette's not run by betfair

roulette's not run by betfair

seen them all crash, so how does that happen ...

it depends on where the fault is, i thought you were clued up?

bulk is a g1 conspiracy crank. if you were able to think youd realise how absurd your suspicions are. notfair deliberately brought down because someone might have been on the wrong end of a wager? yep. thats it. you berk.

happened in any other business, be sorted asap and never happen again.

happens here every week for 10+ years, and keeps happening ? think not.

thats mitolo burned. you only been here a year kid, you'll learn not to mess with 'bulk'.  next up ?

bondy, were you actually here this afternoon or at work?

it depends on where the fault is

ffs, 10 years and they've not isolated the fault.

are you people for real ??

it's nothing to do with isolating a fault, you're asking why the whole site goes down and the answer is it depends where the fault is, are you on the spectrum?

took the US 7 years to put a man on the moon.  this crowd have had double that and they can't work out why the platform crashes every now and again. 

mitolo 02 May 22 19:47 
bulk is a g1 conspiracy crank. if you were able to think youd realise how absurd your suspicions are. notfair deliberately brought down because someone might have been on the wrong end of a wager? yep. thats it. you berk.

a concise and accurate comment...

hulk wac youve made of yourself today..again..you think bf deliberately caused the outage for 90 mins?

hulk23 02 May 22 20:16 
happened in any other business, be sorted asap and never happen again.

happens here every week for 10+ years

i cant recall the last time there was an outage.

tomo198402 May 22 19:24Joined: 18 Oct 06 | Topic/replies: 304 | Blogger: tomo1984's blog
Anyone had a satisfactory resolution yet?

I had winning bets (placed legitimately) on the 3.10 Down Royal and the 3.30 Kempton voided and stakes returned.

But losing bets on the 3.16 at Beverley and no stakes refunded!!

Not impressed.


I didn't get paid on a winning bet in the 3.16 but losing bets aren't being refunded for the same race?

Bank sites go down, phone systems go down, other Internet sites go down, cashlines go down, debit machines go down, government sites go down, everyday things happen but betfair goes down and the Mel Gibson of the forum believes its someone on the wrong end of a result, beggars belief

Better than 20 yr ago when 3pm saturday football and feature races were going off. Lads were doing their tank in trying to trade.
Best quote ever on here was something like - Don't get into one you'd be frightened to burn.

My winning bet on Zyon (and losing bet on Birds of Prey) in the 3:20 at Kempton, both placed before the off time have been voided.

NOT HAPPY!

I haven't used PurpleDaq much at all for 18 months because the liquidity was getting poor, especially on minor Irish meetings.  Yesterday I wanted to lay High Definition at Curragh and, when Betfair went down, I went over there:
Couldn't get matched so I tried a bigger price and no one would take it either.  There was hardly a penny on the bet side waiting.  It seemed to be that, without guidance from Betfair, the daq-bots were afraid to put any money up.
And this was the Curragh!  It reminded me of why I stopped using PurpleDaq.
Maybe Betfair was hit by a cyber attack. $hit happens. But atleast we still have Betfair and we should be thankful of that.

Agree with Tom , sites go down all over the world but as soon as it happens on Betfair it's suddenly the end of civilisation as we know it.

As for happened every day for the last 10 years , as Rico posted when was the last outage again ?

Although there wasn't a message about an upgrade, there was a couple of threads yesterday about the hide balance disappearing, which suggests that they were tinkering with the exchange. From past experiences when they have did any type of upgrade, invariably a crash has occurred.

The reason people get mad is because , if a bank goes down , you can do the same transaction hours later, with no penalty. But  in sports betting  the event has happened ,consequently some people will be out if pocket purely because of the outage. It doesn't improve peoples mood the poor  way Betfair deals with problems either. Customer relations staff seem to be trained at the same place Ryanair's are !

Got a Betfair Credit on my Account at 18.11 today, because of the CRASH

Same here !!

WD Betfair

much?

Credit here too, not the £900 I 'thought' I'd won but a gesture of sorts.

Ten pounds compensation here

Got the email, but not the dosh.

Anyone else waiting ?

i got a jacks

May 3, 2022 -- 8:20PM, Platini wrote:

Got the email, but not the dosh.Anyone else waiting ?

Same

£2 credited to my account

May 3, 2022 -- 8:20PM, Platini wrote:

Got the email, but not the dosh.Anyone else waiting ?

Same.  Guessing because I pay PC?

My 'credit' was for a race not put in-play correctly rather than a crash.

Same here Platini, Latalomne.
Sure its because of PC, had loads similar emails probably sent in error since I've been paying it.

Just realised it's actually been added to my balance rather than as a free bet, as implied by the email (a whole £5).

I got an email saying that I had been given a free exchange bet.  When I checked my account I couldn't find it, but I saw that £2.00 had been credited to my account.  I assume that I couldn't have been eligible for the free bet because I am on the basic 2% commission.  But it would have been easy for Betfair to do nothing, so I appreciate this gesture.

2022-05-03
18:37    0    2022-05-03
18:37    830 - Exchange issue 020522
Credit        -    -    -        10.00    9,274.53

I suppose I didn't get as much because I cashed out when the market was left open ...

got an email but got nothing

I was at Beverley when the crash occurred and trying to back Dogged in the 15:51 for 4 places at around 2.08. Was betting in my usual fashion of putting on my £100 in in 3 or 4 chunks and had managed £30 when the site went down.

Tried to switch to the other exchange but reception for that one is often poor at Beverley and I suspect their site was seeing a hit from those trying to do the same as me. Couldn't get logged in properly and then the race was off.

Dogged came 4th and so the crash cost me around £75 odd in profit. But today I got the apology and £2 from BF!

At least they have done something this time but I've been a user since 2001 and bet on the site at least 3 days a week when I am racing with bets from £50 upwards per race. So, £2 feels a bit bl**dy tight!

Perhaps it is because I am, as you might suspect, on the 2% comm rate or perhaps they have just got no idea!!!

But, at least it is something. Although should we be thanking them and expressing gratitude for what is standard practise at lots of big outfits when they suffer service failures?

Be much better if they just fixed their repeated issues.

in fairness its hardly in their interests to have issues.

My statement shows the 10er credit, then the PC taken out that dwarfs it

how do you find out if its been added to your balance ? 

Is there an adjustments sections where its all laid out (same as with other bookies) ?

I spotted mine on my statement

Yep I was given an Airton

Always winds me up that they let you know none of the rest of their products down when the exchange goes down...SPLASH!

@platini

"how do you find out if its been added to your balance"

look at your account statement?

2022-05-03
18:50    0    2022-05-03
18:50    830 - Exchange issue 020522
Credit        -    -    -        5.00

This is like the John Cleese/Ronnie Barker/Ronnie Corbett class-system sketch. "I look up to him (rico) because he received a tenner. I look down on him (The Knight) because he only got two quid."

2022-05-03
18:50    0    2022-05-03
18:50    830 - Exchange issue 020522
Credit        -    -    -        50.00

Not sure how you explain this then?

it's compensation based on the size of your penis, the more money they give you the sorrier they feel for you , 50 is the max and to get that you need to be retractile, supposedly

they've asked me to pay a tenner to them ...

Cheers. Just checked my statement.

Got £2 off them

Two quid ffs

What can you get with that toda?
A finger of fudge?

elise

sry bud couldn't resist

Betfair seem to know everything

Reckon they paid you in line with yer username Swifty.

geoff m, I knew I should've gone for SpunkyMonkey.

The crash cost me a few hundred - i got a £10 credit - I'm off celebrating tonight - customer service par excellence :)

got £5 credit as compensation for losing an hour and a half on a very busy bank holiday..no way covers my potential winnings

My £2 credit certainly covers my potential losses