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grendel
31 Jul 21 12:36
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Date Joined: 02 Jul 04
| Topic/replies: 5,107 | Blogger: grendel's blog
Is anyone who also subscribes able to confirm if their servers are currently down? ... I am trying to download decs and all I get is hourglass.

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Replies: 18
By:
Twoboyz
When: 31 Jul 21 13:00
Did not realise this was still going
By:
Ramruma
When: 31 Jul 21 13:19
Downloading decs as I type. Seems OK.
By:
STATSMAN
When: 31 Jul 21 13:23
Ok here too
By:
grendel
When: 31 Jul 21 13:23
strange, my Online Update Manager keeps (not responding) ... I just checked when I last renewed and it was back 9th Feb for three months, I never got any 14 day countdown so never thought about it until now .. have emailed Rodney & RIsupport but no reply yet
By:
Celtic warrior
When: 31 Jul 21 13:24
Its fine here. Rodney is a very helpful chap
By:
grendel
When: 31 Jul 21 13:25
Yeah always had good experiences of any previous issues, been with RI for many years
By:
grendel
When: 31 Jul 21 13:43
My wifi was changed from phone line to superfast fibre broadband yesterday, would that be anything to do wit it, maybe new IP address not recognised?
By:
grendel
When: 31 Jul 21 13:55
...thanks for checking for me anyway guys :)
By:
Celtic warrior
When: 31 Jul 21 14:22
your new wifi connection should not make any difference
By:
Ramruma
When: 31 Jul 21 15:01
When you changed your wifi, did you also change your ISP? I'm wondering if they are blocking it as a gambling site if they have given you a free family-friendly filter to block your teenage son watching porn. See if you can get to various bookmaker sites.

Less likely is you are blocking it yourself if the new installation involved changing your Windows firewall but I doubt it.

Otherwise wait for the RI team.
By:
Ramruma
When: 31 Jul 21 15:07
Oh, to be on the safe side, have you tried turning it off and back on again? iirc early RI download managers did not always exit properly -- task manager might show lots of zombie RI DMs.
By:
Celtic warrior
When: 31 Jul 21 15:59
Ramruma do you work in I.T. Lol
By:
Ramruma
When: 31 Jul 21 18:22
Used to. Retired.
By:
grendel
When: 01 Aug 21 13:48
I have fixed it now thanks everyone for your help, it was my new wifi settings needed to be changed to public from private.
By:
Ramruma
When: 01 Aug 21 13:50
Cool. WD. Don't forget to email RI that it is fixed now (and tell them the fix so they can add it to their support database).
By:
Ramruma
When: 01 Aug 21 15:41
Maybe that came over a bit strong.

When I used to do trouble tickets 20 years ago, the most frustrating thing at 4 o'clock in the morning was to find a previous case with the same symptoms, and for it just to say "fixed". Yes, but how? Nearly as bad was "restarted": restarted what, and how?
By:
top2rated
When: 01 Aug 21 17:58
grendel, pleased to see it's no longer....

By:
Celtic warrior
When: 02 Aug 21 14:43
Ramruma. No its good advice. Want to always help Rodney where we can. He has been very helpful to me over the last 12 years ...since the sad demise of superform. I actually loved their all too fleeting electronic formbook
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