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27 Jul 21 11:24
Date Joined: 20 Nov 01
| Topic/replies: 4,619 | Blogger: Hushwing.'s blog
So just had a pay up or else letter from the bailiffs , saying i owing a £270 , plus a couple of text messages
Obviously I knew this wasn't wrong, payments go through every month and they didn't cut me off.

Rang Racing TV who confirmed it was a mistake , last year when my debit card expired phone new details etc but some there mix up there.

How poor can their customer service be , they've escalated this without any warning , the first I know about this debt is text message and a letter from the debt agency!
Surely they could of seen I'm regularly paying and my account is up to date.

All I got was an apology this morning , in the past i know other forumites have experienced similar issues .
Have they had any success making a complaint ? Do i take this further , is this an OFCOM issue?
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