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devilsadvocate
22 Sep 20 19:05
Joined:
Date Joined: 03 Jun 11
| Topic/replies: 396 | Blogger: devilsadvocate's blog
Anyone else had an em saying they are changing (in my case from oct 1st)? Tells me to login to the 'my betfair rewards hub' FROM 1st october to 'see your new package'.
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Report rekab September 22, 2020 6:12 PM BST
I got the same email, no idea what it's about.Confused
Report dave1357 September 22, 2020 6:15 PM BST
yeah same - are you on 2%?
Report devilsadvocate September 22, 2020 6:19 PM BST

Sep 22, 2020 -- 7:15PM, dave1357 wrote:


yeah same - are you on 2%?


Yes... and been on a good run lately (but not enough to incur PC). How about yourself Dave (and Rekab)?

Report rekab September 22, 2020 6:23 PM BST
I'm on 2%, nowhere near to incurring charges.
Report dave1357 September 22, 2020 7:29 PM BST
2% for me, not running good for last year, my best time is april/may which didn't happen this year.
Report devilsadvocate September 22, 2020 7:33 PM BST
Thanks Dave. Just wondering if they are targeting marginal winners like myself or a new across the board rate. Matchb**k uk operation is running again and
purple have been doing commision free saturdays lately so I would be surprised and dissapointed if BF up their commision.
Report rekab September 22, 2020 7:48 PM BST
Increasing the commission rate is the only thing I can think of. Cry
Report Latalomne September 22, 2020 8:00 PM BST
Nothing received here, yet.
Report impossible123 September 22, 2020 8:06 PM BST
Nothing received here either. Regardless, I'll want to remain on 2% otherwise decamp elsewhere, if necessary.
Report dave1357 September 22, 2020 8:12 PM BST
This is a bit worrying - looks like a commission increase to me as there is nothing else to change.

Betfair reserves the right to:
Change the benefits listed in any package. Customers will be notified in advance of any changes to their package, and will be given a period of not less than 7 days’ notice. After being notified of the changes, these changes will take effect on the 1st day of the following month.
Stop offering packages upon giving customers not less than 7 days’ notice. At the end of the notice period, the relevant package(s) will automatically end on the last day of the then current month;
Report Gaze733 September 22, 2020 8:27 PM BST
Wish I could take a 2% commission instead of ****g €1 free bets.
Report longbridge September 22, 2020 9:03 PM BST
@Gaze733 - why don't you?
Report Fashion Fever September 22, 2020 11:08 PM BST
I should imagine they are just changing the wording of the basic package

I'm sure I had similar email before
Report tracksuitdave September 22, 2020 11:23 PM BST
Has anyone won on BEAT THE DROP cos i have got 10 correct so far and wanted to know the best way to play it from now
Report tracksuitdave September 22, 2020 11:28 PM BST
Anyone please ???
Report tracksuitdave September 22, 2020 11:31 PM BST
Ok i take it no one has won on here ?  Good Night Then
Report Gaze733 September 23, 2020 9:30 AM BST
@longbridge It's not offered outside of UK/Ire I guess.
Report Eshaness September 23, 2020 9:35 AM BST
Got the same email, on the 2% if they increase it I am off to try BETquack or watch Book and give them a try.
Report JML September 23, 2020 9:41 AM BST
Same here--totally baffled but commission increase was not something that crossed my mind.
Report madhatters September 23, 2020 11:24 AM BST
Same here yesterday

Up to now they haven't been enforcing BOG restriction on SB with 2%
Tried it yesterday and only got SP
So maybe tightening the offer ?
Or ... as said the 2% will be going in future - just reminding everyone of 7 days notice required
Report madhatters September 23, 2020 11:43 AM BST
Nope
BOG relaxed again
Report dave1357 September 23, 2020 11:56 AM BST
When they first offered it to me (before the launch for everyone) they might have thought that I would eventually be paying PC and I would get there quicker (even with the quirk of their deemed charges), but I've basically plateaued for year, in part by trying some marginal strategies, so the have def had more liquidity from me over the period but maybe not from everyone.
Report JML September 23, 2020 12:18 PM BST
It would be helpful to know if anyone on 5% or 8% has recieved this email.
Report TRICKYTREES September 23, 2020 12:31 PM BST
I'm currently on the 5% package (but have changed/selected my package back to the basic 2% one from 1st Oct ) * decided to change back the basic package because the only promotion I was getting was the Beat The Drop game (which was crap)  but when they pulled the Cash Race promotion I decided to go back to the 2% package.   I received the same e.mail from them on Monday but don't really know what it actually means??   I'm also a regular 40 % PC payer so really not sure what they are going to do ??
Report JML September 23, 2020 12:40 PM BST
thanks TRICKYTREES.

The email states "The value of your bonuses in my befair rewards will be changing next month"

IMO there will be changes to bonuses in 5% and 8% and no change to 2%.
Report elise September 23, 2020 12:41 PM BST
Change the benefits listed in any package. Customers will be notified in advance of any changes to their package, and will be given a period of not less than 7 days’ notice. After being notified of the changes, these changes will take effect on the 1st day of the following month. Stop offering packages upon giving customers not less than 7 days’ notice. At the end of the notice period, the relevant package(s) will automatically end on the last day of the then current month; Exclude certain customers from the Rewards+ or Rewards packages, or to move a customer from a higher package to a lower package (e.g. from Rewards+ to Basic) upon giving the customer not less than 7 days’ notice. At the end of the notice period, the relevant changes will take effect on the 1st day of the following month. Please note that any such exclusion will not affect any free bet, bonus or other promotional offer you have already placed a qualifying bet towards. You will still receive the benefits of any promotion you have started qualifying for or already qualified for prior to the exclusion;
Report The Management September 23, 2020 12:41 PM BST
They are a "technology" company (apparently!) with a MASSIVE Market Capitalisation Value - Shirley any second now the Head Of Customer Communications (Lucan?) will make a detailed and comprehensive statement which will also be posted in the Service Forum (imo).

LaughLaughLaugh
Report elise September 23, 2020 12:43 PM BST
likely you're not generating them enough comms, so looks as though they intend to switch the % on certain accounts to make your account profitable (to them)
Report TRICKYTREES September 23, 2020 12:45 PM BST
Thanks JML     Let's hope that's the case then (fingers crossed)
Report elise September 23, 2020 12:47 PM BST
if you'vr rreceived an email i'd be thinking that's your 7 days notice, people not receiving an email won't be changing, i'd check your account nect week and see what they've altered
Report JML September 23, 2020 12:55 PM BST
"We have made these changes to adjust your REWARDS in line with your recent activity on Betfair"


At the moment you can get two customers on 5% with one betting 50 times as much as the other
and they both get £25 monthly free bet.
Report jamesdean September 23, 2020 1:00 PM BST
Ask them on twitter. Most likely get an answer on there
Report elise September 23, 2020 1:03 PM BST
whether it's the freebies or the %, if you get an email it's probable something on your account will change
Report dustybin September 23, 2020 1:08 PM BST
There are no rewards on 2%, its just that, 2% no frills.
How can they change nothing?

If you pay PC then they get their crust either way by raiding your account every wednesday.
Report the whizz kids September 23, 2020 1:12 PM BST
I've been sent the same email, I do hope I don't get pushed onto 8%. Although I'm not far off paying PC.
Report elise September 23, 2020 1:14 PM BST
when these new packages came in they changed the t&cs to give them the ability to do individual account targeting, so it would probably be the case that those getting emails have something in common, whether that's their style of betting or trading, level of profit/loss etc, but i'd be pretty sure this isn't just a random email
Report punts September 23, 2020 2:00 PM BST
Got this email and wondering if im going to lose 2% commission?
Report punts September 23, 2020 2:03 PM BST
Asked them on twitter:

'This would actually only be relevant to the bonuses for the other plans. The commission rates are to stay the same.'
Report Fashion Fever September 23, 2020 2:04 PM BST
been on 2% since they first started the packages, can't see if anything to do with winning or losing, my accounts 8k down down last 3 months and prob 20k down last year
Report Fashion Fever September 23, 2020 2:05 PM BST
thats great news punts
Report devilsadvocate September 23, 2020 7:25 PM BST
Hope so punts. Just a tad worried why some customers have been contacted and not others ?
Report Latalomne September 23, 2020 8:24 PM BST
It can only be linked to the way you bet.
Report JetLoneStar September 23, 2020 9:01 PM BST
On 2% and havent received any mail, hopefully it stays the same, not really interested in some £1 free bets at 5%Laugh
Report elise September 23, 2020 9:09 PM BST
worth checking junk mail, they have to give you notice to change your package so if you're going to get reviewed on the 1st oct then you will have been notified, look on the bright side, it might be 1% a rebate on losses and a fortnum and mason hamper
Report ItsMeSwaddle September 23, 2020 9:31 PM BST
I hope its a free meat hamper to the biggest loser.
Report elise September 23, 2020 9:49 PM BST
what meat are you hoping for?
Report ItsMeSwaddle September 23, 2020 10:44 PM BST
I like sausage.
Report madhatter September 24, 2020 9:03 AM BST
i like beef curtains
Report dave1357 September 24, 2020 9:28 AM BST
as a btw, it's been pointed out that they have to give 7 days notice of a change.  IANAL but I'd be surprised if telling someone that something was changing in 7 days, but keeping the actual change secret, qualified as "notice".
Report howard September 24, 2020 9:40 AM BST
Got the email. I seem to be on what they call the basic package ( and paying 2% )   Yet further down the list  there seems to be a 2% commission option. Anyone explain that please ?
Report GAZO September 24, 2020 9:51 AM BST
that says you are on 2% commission and it should also say on the list things you cant get like bog
Report howard September 24, 2020 10:22 AM BST
That's right GAZO. 

chosen plan BASIC

No access to cash race
No bog on sportsbook
No access to promos
2% commission


But something is going to change on Oct 1st. Don't suppose I/we can do anything about it.
Report GAZO September 24, 2020 10:27 AM BST
thats the package i am on and i have not had the email,so being as i am the only loser on betfair i am hoping it wont effect me
Report howard September 24, 2020 11:11 AM BST
I don't have many bets/trades but they are mostly winning. It has resulted in BF getting very little at 2%  although it would hardly be big money at 5%.
Report Kriskin September 24, 2020 11:26 AM BST
I got the same e-mail earlier in the week.  Currently on the 2% commission basic option
Report The Pies September 24, 2020 11:33 AM BST
On 2% but no email. However, only started regular punting again since June 1 after 5 years of minimal activity.
Report flukes September 24, 2020 11:34 AM BST
Purple are advertising on their site that all sports are commission free this Saturday
Report hulk23 September 24, 2020 11:37 AM BST
the owners make plenty on here without commission, stopped being p2p the day they took over.
Report hulk23 September 24, 2020 11:38 AM BST
purples been 0% saturday for weeks, mbook 0% horses for a month.
Report dave1357 September 24, 2020 12:41 PM BST
odd that no one commenting on football etc about getting the email, just racing punters?
Report elise September 24, 2020 12:47 PM BST
most of the football forum struggle to get their knuckles on the right keys to open email
Report JML September 24, 2020 12:53 PM BST
I'm not a horseracing punter--hope that helps.
Report exactaman September 24, 2020 1:00 PM BST
^^^^^ Elise^^^^ LaughLaugh
Report Fangsy October 1, 2020 8:57 AM BST
No change for me as yet despite getting the e-mail.  I get no rewards and they've said no change in comm rates so what is it all about?
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