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devilsadvocate
22 Sep 20 18:05
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Date Joined: 03 Jun 11
| Topic/replies: 585 | Blogger: devilsadvocate's blog
Anyone else had an em saying they are changing (in my case from oct 1st)? Tells me to login to the 'my betfair rewards hub' FROM 1st october to 'see your new package'.

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Replies: 64
By:
rekab
When: 22 Sep 20 18:12
I got the same email, no idea what it's about.Confused
By:
dave1357
When: 22 Sep 20 18:15
yeah same - are you on 2%?
By:
devilsadvocate
When: 22 Sep 20 18:19

Sep 22, 2020 -- 12:15PM, dave1357 wrote:


yeah same - are you on 2%?


Yes... and been on a good run lately (but not enough to incur PC). How about yourself Dave (and Rekab)?

By:
rekab
When: 22 Sep 20 18:23
I'm on 2%, nowhere near to incurring charges.
By:
dave1357
When: 22 Sep 20 19:29
2% for me, not running good for last year, my best time is april/may which didn't happen this year.
By:
devilsadvocate
When: 22 Sep 20 19:33
Thanks Dave. Just wondering if they are targeting marginal winners like myself or a new across the board rate. Matchb**k uk operation is running again and
purple have been doing commision free saturdays lately so I would be surprised and dissapointed if BF up their commision.
By:
rekab
When: 22 Sep 20 19:48
Increasing the commission rate is the only thing I can think of. Cry
By:
Latalomne
When: 22 Sep 20 20:00
Nothing received here, yet.
By:
impossible123
When: 22 Sep 20 20:06
Nothing received here either. Regardless, I'll want to remain on 2% otherwise decamp elsewhere, if necessary.
By:
dave1357
When: 22 Sep 20 20:12
This is a bit worrying - looks like a commission increase to me as there is nothing else to change.

Betfair reserves the right to:
Change the benefits listed in any package. Customers will be notified in advance of any changes to their package, and will be given a period of not less than 7 days’ notice. After being notified of the changes, these changes will take effect on the 1st day of the following month.
Stop offering packages upon giving customers not less than 7 days’ notice. At the end of the notice period, the relevant package(s) will automatically end on the last day of the then current month;
By:
Gaze733
When: 22 Sep 20 20:27
Wish I could take a 2% commission instead of ****g €1 free bets.
By:
longbridge
When: 22 Sep 20 21:03
@Gaze733 - why don't you?
By:
Fashion Fever
When: 22 Sep 20 23:08
I should imagine they are just changing the wording of the basic package

I'm sure I had similar email before
By:
tracksuitdave
When: 22 Sep 20 23:23
Has anyone won on BEAT THE DROP cos i have got 10 correct so far and wanted to know the best way to play it from now
By:
tracksuitdave
When: 22 Sep 20 23:28
Anyone please ???
By:
tracksuitdave
When: 22 Sep 20 23:31
Ok i take it no one has won on here ?  Good Night Then
By:
Gaze733
When: 23 Sep 20 09:30
@longbridge It's not offered outside of UK/Ire I guess.
By:
Eshaness
When: 23 Sep 20 09:35
Got the same email, on the 2% if they increase it I am off to try BETquack or watch Book and give them a try.
By:
JML
When: 23 Sep 20 09:41
Same here--totally baffled but commission increase was not something that crossed my mind.
By:
madhatters
When: 23 Sep 20 11:24
Same here yesterday

Up to now they haven't been enforcing BOG restriction on SB with 2%
Tried it yesterday and only got SP
So maybe tightening the offer ?
Or ... as said the 2% will be going in future - just reminding everyone of 7 days notice required
By:
madhatters
When: 23 Sep 20 11:43
Nope
BOG relaxed again
By:
dave1357
When: 23 Sep 20 11:56
When they first offered it to me (before the launch for everyone) they might have thought that I would eventually be paying PC and I would get there quicker (even with the quirk of their deemed charges), but I've basically plateaued for year, in part by trying some marginal strategies, so the have def had more liquidity from me over the period but maybe not from everyone.
By:
JML
When: 23 Sep 20 12:18
It would be helpful to know if anyone on 5% or 8% has recieved this email.
By:
TRICKYTREES
When: 23 Sep 20 12:31
I'm currently on the 5% package (but have changed/selected my package back to the basic 2% one from 1st Oct ) * decided to change back the basic package because the only promotion I was getting was the Beat The Drop game (which was crap)  but when they pulled the Cash Race promotion I decided to go back to the 2% package.   I received the same e.mail from them on Monday but don't really know what it actually means??   I'm also a regular 40 % PC payer so really not sure what they are going to do ??
By:
JML
When: 23 Sep 20 12:40
thanks TRICKYTREES.

The email states "The value of your bonuses in my befair rewards will be changing next month"

IMO there will be changes to bonuses in 5% and 8% and no change to 2%.
By:
elise
When: 23 Sep 20 12:41
Change the benefits listed in any package. Customers will be notified in advance of any changes to their package, and will be given a period of not less than 7 days’ notice. After being notified of the changes, these changes will take effect on the 1st day of the following month. Stop offering packages upon giving customers not less than 7 days’ notice. At the end of the notice period, the relevant package(s) will automatically end on the last day of the then current month; Exclude certain customers from the Rewards+ or Rewards packages, or to move a customer from a higher package to a lower package (e.g. from Rewards+ to Basic) upon giving the customer not less than 7 days’ notice. At the end of the notice period, the relevant changes will take effect on the 1st day of the following month. Please note that any such exclusion will not affect any free bet, bonus or other promotional offer you have already placed a qualifying bet towards. You will still receive the benefits of any promotion you have started qualifying for or already qualified for prior to the exclusion;
By:
The Management
When: 23 Sep 20 12:41
They are a "technology" company (apparently!) with a MASSIVE Market Capitalisation Value - Shirley any second now the Head Of Customer Communications (Lucan?) will make a detailed and comprehensive statement which will also be posted in the Service Forum (imo).

LaughLaughLaugh
By:
elise
When: 23 Sep 20 12:43
likely you're not generating them enough comms, so looks as though they intend to switch the % on certain accounts to make your account profitable (to them)
By:
TRICKYTREES
When: 23 Sep 20 12:45
Thanks JML     Let's hope that's the case then (fingers crossed)
By:
elise
When: 23 Sep 20 12:47
if you'vr rreceived an email i'd be thinking that's your 7 days notice, people not receiving an email won't be changing, i'd check your account nect week and see what they've altered
By:
JML
When: 23 Sep 20 12:55
"We have made these changes to adjust your REWARDS in line with your recent activity on Betfair"


At the moment you can get two customers on 5% with one betting 50 times as much as the other
and they both get £25 monthly free bet.
By:
jamesdean
When: 23 Sep 20 13:00
Ask them on twitter. Most likely get an answer on there
By:
elise
When: 23 Sep 20 13:03
whether it's the freebies or the %, if you get an email it's probable something on your account will change
By:
dustybin
When: 23 Sep 20 13:08
There are no rewards on 2%, its just that, 2% no frills.
How can they change nothing?

If you pay PC then they get their crust either way by raiding your account every wednesday.
By:
the whizz kids
When: 23 Sep 20 13:12
I've been sent the same email, I do hope I don't get pushed onto 8%. Although I'm not far off paying PC.
By:
elise
When: 23 Sep 20 13:14
when these new packages came in they changed the t&cs to give them the ability to do individual account targeting, so it would probably be the case that those getting emails have something in common, whether that's their style of betting or trading, level of profit/loss etc, but i'd be pretty sure this isn't just a random email
By:
punts
When: 23 Sep 20 14:00
Got this email and wondering if im going to lose 2% commission?
By:
punts
When: 23 Sep 20 14:03
Asked them on twitter:

'This would actually only be relevant to the bonuses for the other plans. The commission rates are to stay the same.'
By:
Fashion Fever
When: 23 Sep 20 14:04
been on 2% since they first started the packages, can't see if anything to do with winning or losing, my accounts 8k down down last 3 months and prob 20k down last year
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