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richard of york
03 Jul 20 23:48
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Date Joined: 12 Feb 04
| Topic/replies: 309 | Blogger: richard of york's blog
placed a multiple today 5 winners a loser and star shield for 2 places only,got 2nd after winner disq but they say star shield a loser because bet not each way,it did not have to be because i took a price in the 2 to be placed market,contacted live chat 6 times but a complete utter waste of time not fit for purpose. waitng on reply to email but looks like i will have to take this further.
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Report GEORGE.B July 3, 2020 10:56 PM BST
that's all double dutch to me Crazy
Report GEORGE.B July 3, 2020 11:00 PM BST
let me try to decipher:

placed a multiple

5 winners and a loser

and star shield for 2 places

they say the bet is not EW

it did not have to be because I took a price in the 2tp market

No, sorry, I pass it on to the chaps at Bletchley Park
Report richard of york July 3, 2020 11:02 PM BST
quite simple had a super heinz backed 6 horses to win and one horse to be placed and they say star shield was a loser becase bet was not each way. but dont worry there will be a job waiting for you on live chat george.
Report richard of york July 3, 2020 11:03 PM BST
and by the way star shield did finish 2nd.
Report richard of york July 3, 2020 11:05 PM BST
i didnot back star shield each way i backed it in the 2 to be placed market at evens.
Report GEORGE.B July 3, 2020 11:06 PM BST
So you were able to stipulate that you only wanted SS to place and the others to win?

I didn't even know that was possible.
Report chavman July 3, 2020 11:08 PM BST
job for him as a subversive marxist promoting mainstream agendas
Report GEORGE.B July 3, 2020 11:08 PM BST
on a super Heinz that is

presumably they're all EW OR they are all to win
Report richard of york July 3, 2020 11:12 PM BST
yes you have the option of win  2places only 3 places only and sometimes 4 places only that is why price was only evens.
Report hulk23 July 3, 2020 11:41 PM BST
betfair employ a lot of people that haven't got a clue ricardo, you'll get paid when someone who knows what they're doing looks into it.  hope so anyway, gl.
Report lead on July 4, 2020 1:57 AM BST
In that case I fear Richard of York is giving battle in vain
Report elisjohn July 4, 2020 6:03 AM BST
of course its a winner and should be settled no problem.
there was a dispute on football forum, "foxes v seagulls" its still there have a look,  theres an email where a few contacted  escalations@betfair.com and some got hold of peterjackson@betfair.com .
good luck let us know.
BETFAIR IS AN EMBARRASEMENT  THESE DAYS .
Report brassneck July 4, 2020 6:33 AM BST
official result=horse was second."pay the man"
Report AFTERTHOUGHT July 4, 2020 7:24 AM BST
Betfair customer services know nothing about betting, they just look up your question on a computer and give the generic answer 'computer says'. I never use sportsbook, prices are terrible and other alternatives give far better odds. Today my 4 fold is 56,000-1 (on sportsbook it would have been 36,000-1)
Report MythWA July 4, 2020 8:47 AM BST
Any new operator should copy the SB business model guaranteed profit with absolutely no risk.
Report Latalomne July 4, 2020 9:14 AM BST

Jul 4, 2020 -- 12:41AM, hulk23 wrote:


betfair employ a lot of people that haven't got a clue ricardo, you'll get paid when someone who knows what they're doing looks into it.

Report richard of york July 4, 2020 11:23 AM BST
still no settlement awful customer service for what is now a company not a shadow of what it used to be. They just dont care .  So i back a horse in the 2 to be placed market it finished 2nd and they say it is a loser. you could not make it up.
Report richard of york July 4, 2020 12:22 PM BST
Finally got paid but must say the live chat and customer service experiment i would never want to do again.
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