New Posts For Thread: RTV vidhttps://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vidAnyone else had no pics from the opening races, just the race details appearing.works fine through chrome as long as you have that box ticked to keep the screen in place and not minimisinghopefully you got it working that way Artifice?https://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604915#565604915works fine through chrome as long as you have that box ticked to keep the screen in place and not minimisinghopefully you got it working that way Artifice?Fri, 02 Oct 2026 11:30:02 -0500Same here as well Wicklowhttps://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604775#565604775Same here as well WicklowFri, 02 Oct 2026 10:38:54 -0500By ticking Options/preferences/live video “External Browser Always on Top”  setting it will keep it in place.So that is a workaround and gets things back to normal, but still very odd that the normal video route stopped working for some of us.https://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604547#565604547By ticking Options/preferences/live video “External Browser Always on Top”  setting it will keep it in place.So that is a workaround and gets things back to normal, but still very odd that the normal video route stopped working for some of us.Fri, 02 Oct 2026 09:06:07 -0500I had a response from Mark and they don't have any control over the video and seems its not effecting everyone. He did suggest changing the video option to using the external chrome browser setting. It does work that way, but the pop up video windowhttps://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604541#565604541I had a response from Mark and they don't have any control over the video and seems its not effecting everyone. He did suggest changing the video option to using the external chrome browser setting. It does work that way, but the pop up video windowFri, 02 Oct 2026 08:58:34 -0500I have sent a message to Mark/Gary and if they can help I will copy and paste to here if anyone else has the same problemhttps://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604505#565604505I have sent a message to Mark/Gary and if they can help I will copy and paste to here if anyone else has the same problemFri, 02 Oct 2026 08:28:28 -0500Drop Mark a text on Gruss explaining your problem,Wicklowhttps://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604399#565604399Drop Mark a text on Gruss explaining your problem,WicklowFri, 02 Oct 2026 07:49:10 -0500I am watching the races on Gruss with no problemshttps://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604389#565604389I am watching the races on Gruss with no problemsFri, 02 Oct 2026 07:47:46 -0500It works on chrome if i was using the bf site - but not on gruss and thats what I am used to playing off, especially if you are switching markets inplay.https://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604367#565604367It works on chrome if i was using the bf site - but not on gruss and thats what I am used to playing off, especially if you are switching markets inplay.Fri, 02 Oct 2026 07:37:18 -0500It works perfectly well with Chrome on Gruss,Wicklowhttps://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604353#565604353It works perfectly well with Chrome on Gruss,WicklowFri, 02 Oct 2026 07:30:49 -0500Same as yesterday, RTV Video of the race will not show on gruss - Is it just Artifice and me that have this problem? or anyone else??? thankshttps://community.betfair.com/horse_racing/go/thread/view/94102/31912131/rtv-vid?post_id=565604331#565604331Same as yesterday, RTV Video of the race will not show on gruss - Is it just Artifice and me that have this problem? or anyone else??? thanksFri, 02 Oct 2026 07:21:42 -0500