New Posts For Thread: Computer Help Please.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-pleaseTrying to get onto R.P site get this messageApplication error: a client-side exception has occurred while loading www.racingpost.com (see the browser console for more information).Tried everything different browsers, clear history and so on. No good.I can get them now. Very slow but I can get them.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565407267#565407267I can get them now. Very slow but I can get them.Fri, 05 Jun 2026 04:39:39 -0500All of a sudden I can access the cards on my (non-updated) Chrome browser this morning! They seem to have fixed the problem.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565407261#565407261All of a sudden I can access the cards on my (non-updated) Chrome browser this morning! They seem to have fixed the problem.Fri, 05 Jun 2026 04:34:02 -0500Further reply from RPWe have been receiving intermittent reports of this nature, however, certainly not widespread. Our teams are investigating with the information that has been shared by affected customers and we hope to resolve the issue as soon ahttps://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565390611#565390611Further reply from RPWe have been receiving intermittent reports of this nature, however, certainly not widespread. Our teams are investigating with the information that has been shared by affected customers and we hope to resolve the issue as soon aTue, 26 May 2026 17:07:57 -0500I have received a reply from RP asking me send a copy of the problem but they have only told me how to do it on windows, Linux or Mac. Don’t understand how to do it.Still I am getting on well with ATR site.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565390369#565390369I have received a reply from RP asking me send a copy of the problem but they have only told me how to do it on windows, Linux or Mac. Don’t understand how to do it.Still I am getting on well with ATR site.Tue, 26 May 2026 14:15:32 -0500Have tried all of above still not working for me. Must be my iPad. Have been using ATR site and like it.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565382977#565382977Have tried all of above still not working for me. Must be my iPad. Have been using ATR site and like it.Fri, 22 May 2026 04:04:56 -0500Glad to hear it, screaming from beneaththewaves. If it holds up, pay it forward by telling the Racing Post helpdesk you have been dealing with. That way, they can tell other people, and their developers will have a new angle to investigate.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565382867#565382867Glad to hear it, screaming from beneaththewaves. If it holds up, pay it forward by telling the Racing Post helpdesk you have been dealing with. That way, they can tell other people, and their developers will have a new angle to investigate.Fri, 22 May 2026 02:17:33 -0500It works! Firefox works. Even on this 15-year-old Windows 7 laptop! I was dreading having to lose the speed and lack of fuss and the one-finger scrolling of Windows 7.Thank you so much, Ramruma. I hope it would not be inappropriate to offer you a (vihttps://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565382619#565382619It works! Firefox works. Even on this 15-year-old Windows 7 laptop! I was dreading having to lose the speed and lack of fuss and the one-finger scrolling of Windows 7.Thank you so much, Ramruma. I hope it would not be inappropriate to offer you a (viThu, 21 May 2026 15:25:08 -0500I should just add for clarification my main machine runs Windows 10. The Windows 7 thing was just a test.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565382591#565382591I should just add for clarification my main machine runs Windows 10. The Windows 7 thing was just a test.Thu, 21 May 2026 14:58:15 -0500I suspect the Post asked for your IP address so they could try and trace it through their logs.For older machines, I suggest using the Firefox browser. You want the ESR version but the download site should detect your OS and default to that version.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565382581#565382581I suspect the Post asked for your IP address so they could try and trace it through their logs.For older machines, I suggest using the Firefox browser. You want the ESR version but the download site should detect your OS and default to that version.Thu, 21 May 2026 14:55:51 -0500If you can update the OS, make sure you have the latest release if possible.https://community.betfair.com/horse_racing/go/thread/view/94102/31902331/computer-help-please?post_id=565382239#565382239If you can update the OS, make sure you have the latest release if possible.Thu, 21 May 2026 13:00:50 -0500