New Posts For Thread: Live Chat - or rather: Artificial 'Intelligence'https://community.betfair.com/horse_racing/go/thread/view/94102/31826839/live-chat---or-rather-artificial-intelligenceWas requesting a small part refund on an order with Argos because they weren't able to take an old appliance away.So went onto 'live chat' which happens to be the so-called artificial intelligence. It didn't understand the plain English request.TriedThey were going to close the railway ticket offices. They didn't give a sh*t that not everyone can go online or download the app eg OAPs.Less human interaction would appear the goal.Lockdowns, being restricted to the ghettos...Oh sorry, I meant the 1https://community.betfair.com/horse_racing/go/thread/view/94102/31826839/live-chat---or-rather-artificial-intelligence?post_id=563679897#563679897They were going to close the railway ticket offices. They didn't give a sh*t that not everyone can go online or download the app eg OAPs.Less human interaction would appear the goal.Lockdowns, being restricted to the ghettos...Oh sorry, I meant the 1Thu, 21 Dec 2023 14:30:23 -0600Yes, I agree George, just a poor attempt to get my walking the streets joke in...Even humans can't deviate from a script... Been on the phone to the council today. After about 6 attempts to get you to go to the website instead of speaking to someone,https://community.betfair.com/horse_racing/go/thread/view/94102/31826839/live-chat---or-rather-artificial-intelligence?post_id=563679821#563679821Yes, I agree George, just a poor attempt to get my walking the streets joke in...Even humans can't deviate from a script... Been on the phone to the council today. After about 6 attempts to get you to go to the website instead of speaking to someone,Thu, 21 Dec 2023 14:01:23 -0600Ah, but Reg, in the name of "saving the planet", there won't be any paper, it will all be electronic. Posties will be one of the first to go.Notice on RTV, old Mellish with his notepad, while all the young uns have their i-pads? That's the future.https://community.betfair.com/horse_racing/go/thread/view/94102/31826839/live-chat---or-rather-artificial-intelligence?post_id=563679809#563679809Ah, but Reg, in the name of "saving the planet", there won't be any paper, it will all be electronic. Posties will be one of the first to go.Notice on RTV, old Mellish with his notepad, while all the young uns have their i-pads? That's the future.Thu, 21 Dec 2023 13:53:48 -0600"Answers on a postcard"...That's the answer, we'll all become postmen/women/persons...It's either that, or we'll end up just walking the streetshttps://community.betfair.com/horse_racing/go/thread/view/94102/31826839/live-chat---or-rather-artificial-intelligence?post_id=563679797#563679797"Answers on a postcard"...That's the answer, we'll all become postmen/women/persons...It's either that, or we'll end up just walking the streetsThu, 21 Dec 2023 13:48:09 -0600Was requesting a small part refund on an order with Argos because they weren't able to take an old appliance away.So went onto 'live chat' which happens to be the so-called artificial intelligence. It didn't understand the plain English request.Triedhttps://community.betfair.com/horse_racing/go/thread/view/94102/31826839/live-chat---or-rather-artificial-intelligence?post_id=563679785#563679785Was requesting a small part refund on an order with Argos because they weren't able to take an old appliance away.So went onto 'live chat' which happens to be the so-called artificial intelligence. It didn't understand the plain English request.TriedThu, 21 Dec 2023 13:40:11 -0600