New Posts For Thread: Betfair customer servicehttps://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-serviceanyone know the email for betfair customer servicesThat's a very good point Die Linkehttps://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563306101#563306101That's a very good point Die LinkeThu, 20 Jul 2023 07:19:49 -0500Hope you all have two-step authentication on your twitter accounts. So many accounts getting hacked these days, wouldn't want my betfair details in a DM.https://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563306079#563306079Hope you all have two-step authentication on your twitter accounts. So many accounts getting hacked these days, wouldn't want my betfair details in a DM.Thu, 20 Jul 2023 07:04:35 -0500Yes stu it does seem that way and it will only get worse .https://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563306053#563306053Yes stu it does seem that way and it will only get worse .Thu, 20 Jul 2023 06:48:16 -0500It's the cheapest customer service package possible (type-talk with off-shored agents). Affectionately known in the trade as the "Why My c Fy" package (We've Had Your Money, You Can Feck Yourself).https://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563306051#563306051It's the cheapest customer service package possible (type-talk with off-shored agents). Affectionately known in the trade as the "Why My c Fy" package (We've Had Your Money, You Can Feck Yourself).Thu, 20 Jul 2023 06:46:53 -0500It costs money/wages to have somebody answer the Phone, or read, and answer, emails.Customer perception, and loyalty, appear to be negligible (if even thought of and/or considered) set against an 'extra few bob' in the company till.https://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563306049#563306049It costs money/wages to have somebody answer the Phone, or read, and answer, emails.Customer perception, and loyalty, appear to be negligible (if even thought of and/or considered) set against an 'extra few bob' in the company till.Thu, 20 Jul 2023 06:44:55 -0500you can phone banks though or online supermarket eg. Asdahttps://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563306029#563306029you can phone banks though or online supermarket eg. AsdaThu, 20 Jul 2023 06:37:50 -0500I find bigger companies are more like that generally jim - they don't want to read through 1000's of emails every hour do they?https://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563306019#563306019I find bigger companies are more like that generally jim - they don't want to read through 1000's of emails every hour do they?Thu, 20 Jul 2023 06:33:26 -0500Absolutely incredible a company this size dealing in real money situations has no phone number or email addresshttps://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563306001#563306001Absolutely incredible a company this size dealing in real money situations has no phone number or email addressThu, 20 Jul 2023 06:27:11 -0500Twitter is fine to use as CS from my experience - I barely use it to post anything else.https://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563305999#563305999Twitter is fine to use as CS from my experience - I barely use it to post anything else.Thu, 20 Jul 2023 06:25:26 -0500Perhaps I am being presumptive - longbridge - and you can tell me ... What Personal details do you have to 'divulge'/Register with Twitter - in order to have an Account?That being why - I do not, and will not, share all my Personal details with googlhttps://community.betfair.com/horse_racing/go/thread/view/94102/31810611/betfair-customer-service?post_id=563305997#563305997Perhaps I am being presumptive - longbridge - and you can tell me ... What Personal details do you have to 'divulge'/Register with Twitter - in order to have an Account?That being why - I do not, and will not, share all my Personal details with googlThu, 20 Jul 2023 06:24:00 -0500