New Posts For Thread: Telephone betfairhttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfairIs it possible to speak to someone at betfair, spent 2 hours with machines hopeless. Need help.So they prob don't want to give the option where ppl just see a blank year and then claimhttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067531#563067531So they prob don't want to give the option where ppl just see a blank year and then claimSun, 09 Apr 2023 07:22:49 -0500tbf I think it is very complicated to work out if you should pay more.https://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067529#563067529tbf I think it is very complicated to work out if you should pay more.Sun, 09 Apr 2023 07:22:01 -0500Sums it up imo - millions of people unable to get through to the 3 poor old Geordies that are left still employed in the call centre! Yet 4 blokes on a betting forum have identified that if only you could click on the year/amount you wish to pay (inhttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067521#563067521Sums it up imo - millions of people unable to get through to the 3 poor old Geordies that are left still employed in the call centre! Yet 4 blokes on a betting forum have identified that if only you could click on the year/amount you wish to pay (inSun, 09 Apr 2023 07:15:44 -0500but it says at the endYou don't need to wait 72 hours to pay your tax bill. You can pay straight away.lolhttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067507#563067507but it says at the endYou don't need to wait 72 hours to pay your tax bill. You can pay straight away.lolSun, 09 Apr 2023 07:09:59 -0500had a look when I was submitting my tax return. I haven't got any years to pay, but couldn't see any number on the NI/Pension pages.Did notice that the barstewards have changed the procedure for rebates - you have to login again after a few days andhttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067503#563067503had a look when I was submitting my tax return. I haven't got any years to pay, but couldn't see any number on the NI/Pension pages.Did notice that the barstewards have changed the procedure for rebates - you have to login again after a few days andSun, 09 Apr 2023 07:08:53 -0500I've signed up to their research panel to highlight the issues on therehttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067501#563067501I've signed up to their research panel to highlight the issues on thereSun, 09 Apr 2023 07:07:13 -0500No reference number as far as I can see. I've read a couple of newspaper articles about people not being able to get through. Nowhere did it mention doing it online and there is no link that I could find. But thanks for the infohttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067497#563067497No reference number as far as I can see. I've read a couple of newspaper articles about people not being able to get through. Nowhere did it mention doing it online and there is no link that I could find. But thanks for the infoSun, 09 Apr 2023 07:06:01 -0500It's just what happens when you replace humans with automation - great in theory but unless it's perfect and nothing ever changes, when something goes wrong, gets missed out or isn't accounted for - it's carnage/chaos!I have no issues with automationhttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067473#563067473It's just what happens when you replace humans with automation - great in theory but unless it's perfect and nothing ever changes, when something goes wrong, gets missed out or isn't accounted for - it's carnage/chaos!I have no issues with automationSun, 09 Apr 2023 06:47:12 -0500You may well be right TM.Though in some ways this is counter to the BetFair telephone discussion - CB's struggle would be much less were the whole thing accessible online rather than (perhaps) requiring HMRC to pick up the telephone?https://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067467#563067467You may well be right TM.Though in some ways this is counter to the BetFair telephone discussion - CB's struggle would be much less were the whole thing accessible online rather than (perhaps) requiring HMRC to pick up the telephone?Sun, 09 Apr 2023 06:41:32 -0500I don't think so longbridge - but for CB it's worth checking for sure.It does nicely sum up the state of Customer Service in the UK though. I know that what CB is trying to do is hardly philanphropic - but he is trying to actually pay somebody and thhttps://community.betfair.com/horse_racing/go/thread/view/94102/31798511/telephone-betfair?post_id=563067463#563067463I don't think so longbridge - but for CB it's worth checking for sure.It does nicely sum up the state of Customer Service in the UK though. I know that what CB is trying to do is hardly philanphropic - but he is trying to actually pay somebody and thSun, 09 Apr 2023 06:38:11 -0500