New Posts For Thread: Missing Fundshttps://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-fundsIs anyone else missing funds from yesterday? I am still waiting for around £170 to be returned to my account from the 12pm at Leicester. I contacted the help desk and they said 99.9% the issue would be resolved by yesterday. Nothing has happened andThe Management: totally agree. My refund is described as a 'goodwill gesture'. I'm off to the supermarket shortly. Don't think I'll bother paying for anything unless I get stopped on the way out when I'll offer to pay as a 'goodwill gesture' for sthttps://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561732577#561732577The Management: totally agree. My refund is described as a 'goodwill gesture'. I'm off to the supermarket shortly. Don't think I'll bother paying for anything unless I get stopped on the way out when I'll offer to pay as a 'goodwill gesture' for stFri, 17 Dec 2021 07:23:26 -0600i.e 50 exchange bonus equals you have back to an evens winner to get 50 cash back what you are owed customers just accept these bonuses because they dont want hassle betfair should be refunding your cash plus inconvenience compensationhttps://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561732345#561732345i.e 50 exchange bonus equals you have back to an evens winner to get 50 cash back what you are owed customers just accept these bonuses because they dont want hassle betfair should be refunding your cash plus inconvenience compensationFri, 17 Dec 2021 06:04:21 -0600Making you "work for it" is bang out of order boz2 but congrats on getting it anyway. You'd have to suspect they are up to their usual tricks i.e. rather than applying an across the board "fix" to make up for their error and their incompetence, theyhttps://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561732329#561732329Making you "work for it" is bang out of order boz2 but congrats on getting it anyway. You'd have to suspect they are up to their usual tricks i.e. rather than applying an across the board "fix" to make up for their error and their incompetence, theyFri, 17 Dec 2021 05:59:16 -0600I've now been offered a full refund but had to work for it. Interestingly, it's showing as an Exchange bonus rather than a refund implying no mistake was made by Betfair but they're just being very generous. Yeah right.https://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561732313#561732313I've now been offered a full refund but had to work for it. Interestingly, it's showing as an Exchange bonus rather than a refund implying no mistake was made by Betfair but they're just being very generous. Yeah right.Fri, 17 Dec 2021 05:53:22 -0600Well Said TM.https://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561732255#561732255Well Said TM.Fri, 17 Dec 2021 05:35:34 -0600Whippin Piccadilly16 Dec 21 22:59Joined: 02 Mar 07 | Topic/replies: 6,634 | Blogger: Whippin Piccadilly's blogSounds like people were placing bets but they weren't sure if they went through It's actually a bit more damning than that for Betfair imo -https://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561732233#561732233Whippin Piccadilly16 Dec 21 22:59Joined: 02 Mar 07 | Topic/replies: 6,634 | Blogger: Whippin Piccadilly's blogSounds like people were placing bets but they weren't sure if they went through It's actually a bit more damning than that for Betfair imo -Fri, 17 Dec 2021 05:31:18 -0600Sounds like people were placing bets but they weren't sure if they went through and then placed the exact same bets again. So basically they had no confirmation that the bets were placed or not? Or am I wrong on this? If I'm not? Then its completelyhttps://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561732191#561732191Sounds like people were placing bets but they weren't sure if they went through and then placed the exact same bets again. So basically they had no confirmation that the bets were placed or not? Or am I wrong on this? If I'm not? Then its completelyFri, 17 Dec 2021 05:22:18 -0600That's exactly what happened to me. I still have no answer to my questions and just get aotomated responses. Betfair are a total and utter disgrace. Is there an ombudsman we can complain to?https://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561732141#561732141That's exactly what happened to me. I still have no answer to my questions and just get aotomated responses. Betfair are a total and utter disgrace. Is there an ombudsman we can complain to?Fri, 17 Dec 2021 05:05:58 -0600Sounds like people were placing bets but they weren't sure if they went through and then placed the exact same bets again. So basically they had no confirmation that the bets were placed or not? Or am I wrong on this? If I'm not? Then its completelyhttps://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561731393#561731393Sounds like people were placing bets but they weren't sure if they went through and then placed the exact same bets again. So basically they had no confirmation that the bets were placed or not? Or am I wrong on this? If I'm not? Then its completelyThu, 16 Dec 2021 16:59:41 -0600WP, they can't void pre-race. You place a bet in the morning, they're in competition with bookmakers after all, that's bet struck. What goes on in the afternoon isn't your problem. Imagine you placed a bet with a bookie and they did the same?! As forhttps://community.betfair.com/horse_racing/go/thread/view/94102/31738611/missing-funds?post_id=561731277#561731277WP, they can't void pre-race. You place a bet in the morning, they're in competition with bookmakers after all, that's bet struck. What goes on in the afternoon isn't your problem. Imagine you placed a bet with a bookie and they did the same?! As forThu, 16 Dec 2021 16:22:48 -0600