New Posts For Thread: B@tfred false advertising, payout issue.https://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issueBeen a customer in the same shop for 15 years.Never had a bet or price query.Had my usual 10p e.w lucky 31. All prices taken off their screens at 1250 today.Managed to hit a 12/1 and 16/1 winner....... and then a 14/1 winner.Low and behold, came to cI think you can say they're all scum!https://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558200719#558200719I think you can say they're all scum!Thu, 24 Oct 2019 06:10:36 -0500Fred along with korales are sc um of the high street.https://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558200273#558200273Fred along with korales are sc um of the high street.Thu, 24 Oct 2019 04:27:54 -0500opening post was the said horse ever 14/1 yesterday? i'd say you couldn't believe you were getting 14/1 and you have been betting in this shop for 15 years, so clearly knew the price of the horse or checked before entering the shopit's a bit like thehttps://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558198369#558198369opening post was the said horse ever 14/1 yesterday? i'd say you couldn't believe you were getting 14/1 and you have been betting in this shop for 15 years, so clearly knew the price of the horse or checked before entering the shopit's a bit like theWed, 23 Oct 2019 15:04:32 -0500the fact is you will get the price at what it is when the bet is put in the till,ronniehttps://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558197581#558197581the fact is you will get the price at what it is when the bet is put in the till,ronnieWed, 23 Oct 2019 13:14:14 -0500How much leeway does bentfred give, i.e staff putting prices on and then processing the bet, the length of time varies greatly between staff?https://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558196831#558196831How much leeway does bentfred give, i.e staff putting prices on and then processing the bet, the length of time varies greatly between staff?Wed, 23 Oct 2019 11:46:04 -0500Incredible! They are all a bunch of crooks.https://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558196621#558196621Incredible! They are all a bunch of crooks.Wed, 23 Oct 2019 11:10:40 -0500had plenty of disputes with fred over the years, i always get a print out of all the price changes of any horse i have backed. if the priced had changed to 8/1, it will show you at what time it did, if it was before you put the bet on, you have no chhttps://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558195081#558195081had plenty of disputes with fred over the years, i always get a print out of all the price changes of any horse i have backed. if the priced had changed to 8/1, it will show you at what time it did, if it was before you put the bet on, you have no chWed, 23 Oct 2019 07:48:19 -0500Good advice to take photo, their price finder screens frequently don't update, and are not current prices. With photographic evidence you could get Trading Standards involved re false advertising.https://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558194693#558194693Good advice to take photo, their price finder screens frequently don't update, and are not current prices. With photographic evidence you could get Trading Standards involved re false advertising.Wed, 23 Oct 2019 06:26:22 -0500Take a price, take a photo of the screen is my approach. Slip and photo date stamped. Sad that it’s necessary but it is.https://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558194343#558194343Take a price, take a photo of the screen is my approach. Slip and photo date stamped. Sad that it’s necessary but it is.Wed, 23 Oct 2019 05:02:41 -0500Thanks for the responses.Customer services and area manager not interested.I have not collected returns yet, but will ask shop manager to check if their cameras can show anything in the morning, but know in my own mind it’s written off.Will also ashttps://community.betfair.com/horse_racing/go/thread/view/94102/31591709/btfred-false-advertising-payout-issue?post_id=558192483#558192483Thanks for the responses.Customer services and area manager not interested.I have not collected returns yet, but will ask shop manager to check if their cameras can show anything in the morning, but know in my own mind it’s written off.Will also asTue, 22 Oct 2019 15:49:38 -0500