New Posts For Thread: BFSP bets not included in Money back in Cash Promotionhttps://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotionBeen refused a refund as Customer Services said my BFSP bet was placed in running. All my Bets Are BFSP and i have to ring everytime i win on this Promotion. Some They Pay some not.So are all BFSP Bets placed in Running?Are BFSP Gamblers ruled out ofDannyv 11 Jan 19 09:24 Still does not explain answer BSP Bet was matched in running. From what I know of the general lack of exchange and product knowledge of CS (excluding on Twitter, whose agents are usually pretty able), I suspect they don't knowhttps://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556373225#556373225Dannyv 11 Jan 19 09:24 Still does not explain answer BSP Bet was matched in running. From what I know of the general lack of exchange and product knowledge of CS (excluding on Twitter, whose agents are usually pretty able), I suspect they don't knowFri, 11 Jan 2019 05:24:59 -0600Latest. Customer Services sent me TCs for this Promotion and yes they are right BSP is not allowed for this Promotion, how i missed this i do not know. Maybe getting too long in the Tooth.Still does not explain answer BSP Bet was matched in running.https://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556372801#556372801Latest. Customer Services sent me TCs for this Promotion and yes they are right BSP is not allowed for this Promotion, how i missed this i do not know. Maybe getting too long in the Tooth.Still does not explain answer BSP Bet was matched in running.Fri, 11 Jan 2019 03:24:15 -0600still trying to work out how you explained what meydan was to them - it's like camel racing in the desert, the favourites never win ....... ahhh Meydan !!!https://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556369619#556369619still trying to work out how you explained what meydan was to them - it's like camel racing in the desert, the favourites never win ....... ahhh Meydan !!!Thu, 10 Jan 2019 12:35:55 -0600mm well spotted LB, seems you've been banjaxed by the smallprint terms danny then had the disappointment maximised by CS. The CS is dismal though find it similar to the level of disservice, lack of basic exchange knowledge, delivered before the PP tahttps://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556369573#556369573mm well spotted LB, seems you've been banjaxed by the smallprint terms danny then had the disappointment maximised by CS. The CS is dismal though find it similar to the level of disservice, lack of basic exchange knowledge, delivered before the PP taThu, 10 Jan 2019 12:31:01 -0600The T&Cs for that promotionhttps://promos.betfair.com/promotion?promoCode=MBSINPLAYLOSES2include "BSP bets do not count for the purposes of this promotion."?https://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556368471#556368471The T&Cs for that promotionhttps://promos.betfair.com/promotion?promoCode=MBSINPLAYLOSES2include "BSP bets do not count for the purposes of this promotion."?Thu, 10 Jan 2019 09:28:39 -0600^ It is the CLUELESS CUSTOMER SERVICES who are claiming that the BSP bets, "were placed in-Running." - which they, obviously COULD NOT be ... and NOT the Original Poster danny.https://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556361325#556361325^ It is the CLUELESS CUSTOMER SERVICES who are claiming that the BSP bets, "were placed in-Running." - which they, obviously COULD NOT be ... and NOT the Original Poster danny.Wed, 09 Jan 2019 07:13:14 -0600How can a starting price bet be placed in running, if I submit a bet into the market with BFSP options set into an inpplay market it gets rejected. Are you betting via the website or using some software as I think Gruss will remove SP persistence sethttps://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556361121#556361121How can a starting price bet be placed in running, if I submit a bet into the market with BFSP options set into an inpplay market it gets rejected. Are you betting via the website or using some software as I think Gruss will remove SP persistence setWed, 09 Jan 2019 06:25:36 -0600since Paddy took over the reins, the levels in CS have gone downhill quicker than Franz Klammer on acidthen again when you are on livechat to someone operating from a portakabin in Outer Mongolia, you can hardly expect great serviceI was on livechathttps://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556361067#556361067since Paddy took over the reins, the levels in CS have gone downhill quicker than Franz Klammer on acidthen again when you are on livechat to someone operating from a portakabin in Outer Mongolia, you can hardly expect great serviceI was on livechatWed, 09 Jan 2019 06:12:30 -0600they don't have the answer to your query on the answer script, and none of them have ever had a bet in their life. so they've just reverted to making any old rubbish up in the hope that you will accept it and be on your way ...https://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556358747#556358747they don't have the answer to your query on the answer script, and none of them have ever had a bet in their life. so they've just reverted to making any old rubbish up in the hope that you will accept it and be on your way ...Tue, 08 Jan 2019 15:18:53 -0600Dannyv 08 Jan 19 20:33 Straight forward £10 bets on BFSP no lays all Longshots.Had this Problem 5 times now 4 eventually paid 20 25 minutes each call told will email me never do.Different answers every time. Latest answer BFSP Bet got matched inhttps://community.betfair.com/horse_racing/go/thread/view/94102/31494075/bfsp-bets-not-included-in-money-back-in-cash-promotion?post_id=556358547#556358547Dannyv 08 Jan 19 20:33 Straight forward £10 bets on BFSP no lays all Longshots.Had this Problem 5 times now 4 eventually paid 20 25 minutes each call told will email me never do.Different answers every time. Latest answer BFSP Bet got matched inTue, 08 Jan 2019 14:53:29 -0600