New Posts For Thread: Betfair Points---Holidayshttps://community.betfair.com/horse_racing/go/thread/view/94102/31433865/betfair-points---holidaysI remember when the 0% deduction came at the start of your holiday and that your commission rate would stay the same as it was at the end of the previous week.Also your rate would never increase by more than 0.1% at start of new week.Now the 0% comesIIRC I was on 3% and when the rate kicked in on the Monday that's what it should have been. It was 3.1 or 3.2%. The problem was Betfair Customer Services informed nobody if my recollection is correct.https://community.betfair.com/horse_racing/go/thread/view/94102/31433865/betfair-points---holidays?post_id=555138573#555138573IIRC I was on 3% and when the rate kicked in on the Monday that's what it should have been. It was 3.1 or 3.2%. The problem was Betfair Customer Services informed nobody if my recollection is correct.Mon, 30 Jul 2018 02:01:35 -0500I complained about this scenario about two years ago. It was very confusing at the time but totally unfair imo. I took it up with my man at BF and he was apologetic. However I still wasn't happy and as a goodwill gesture I got quite a few points addehttps://community.betfair.com/horse_racing/go/thread/view/94102/31433865/betfair-points---holidays?post_id=555138539#555138539I complained about this scenario about two years ago. It was very confusing at the time but totally unfair imo. I took it up with my man at BF and he was apologetic. However I still wasn't happy and as a goodwill gesture I got quite a few points addeMon, 30 Jul 2018 01:14:59 -0500I remember when the 0% deduction came at the start of your holiday and that your commission rate would stay the same as it was at the end of the previous week.Also your rate would never increase by more than 0.1% at start of new week.Now the 0% comeshttps://community.betfair.com/horse_racing/go/thread/view/94102/31433865/betfair-points---holidays?post_id=555138525#555138525I remember when the 0% deduction came at the start of your holiday and that your commission rate would stay the same as it was at the end of the previous week.Also your rate would never increase by more than 0.1% at start of new week.Now the 0% comesMon, 30 Jul 2018 00:41:08 -0500