New Posts For Thread: Another Betfair shambleshttps://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shamblesAs if todays debacle was not enough, tomorrow's published race times are incorrect by an hour. Maybe they are not planning to put their clocks back in Betfair Towers?JohnHig, they've sorted the most important thing there thoughhttps://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546628311#546628311JohnHig, they've sorted the most important thing there thoughSun, 25 Oct 2015 06:46:28 -0500No such thing as customer service. I posted earlier today about the way they handled my complaint re lack of access to a certain site. As expected they haven't done anything about it.https://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546628215#546628215No such thing as customer service. I posted earlier today about the way they handled my complaint re lack of access to a certain site. As expected they haven't done anything about it.Sun, 25 Oct 2015 06:32:26 -0500It would be good customer service if Betfair give us a true picture of the problems (which started before Saturday) they/we have been suffering. But Betfair and customer service don't go together.https://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546627953#546627953It would be good customer service if Betfair give us a true picture of the problems (which started before Saturday) they/we have been suffering. But Betfair and customer service don't go together.Sun, 25 Oct 2015 06:02:36 -0500Evee, it's bets like yours where you have every right to demand they reimburse you. We know it wont happen, but should they be allowed to walk away scot free YET AGAIN???https://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546627917#546627917Evee, it's bets like yours where you have every right to demand they reimburse you. We know it wont happen, but should they be allowed to walk away scot free YET AGAIN???Sun, 25 Oct 2015 05:57:34 -0500Regarding site operational problems - it is common practice in I.T. development to 'save' each version of the software before implementing any changes. Consequently when and if problems occur the developers can restore in a matter of seconds a previhttps://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546627899#546627899Regarding site operational problems - it is common practice in I.T. development to 'save' each version of the software before implementing any changes. Consequently when and if problems occur the developers can restore in a matter of seconds a previSun, 25 Oct 2015 05:56:05 -0500£9.40 maximum at 8/1 don cossack gold cup!!!!!!https://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546627891#546627891£9.40 maximum at 8/1 don cossack gold cup!!!!!!Sun, 25 Oct 2015 05:55:11 -0500Betfair has never been worse than it is now.https://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546627867#546627867Betfair has never been worse than it is now.Sun, 25 Oct 2015 05:51:41 -0500Evee • October 25, 2015 1:39 AM BST It meant of course that my bet wasn't taken, and because the horse didn't win (I never expected it to) I lost the lot. Well if you never expected it to win, wouldn't it have been smarter to lay it pre-race ratherhttps://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546627807#546627807Evee • October 25, 2015 1:39 AM BST It meant of course that my bet wasn't taken, and because the horse didn't win (I never expected it to) I lost the lot. Well if you never expected it to win, wouldn't it have been smarter to lay it pre-race ratherSun, 25 Oct 2015 05:43:04 -0500All the more galling when the exchange is down to be told your maximum on a 14/1 shot is £2.50.https://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546627593#546627593All the more galling when the exchange is down to be told your maximum on a 14/1 shot is £2.50.Sun, 25 Oct 2015 04:50:52 -0500Its still not right on Firefox, initial loading and logging in fine but as soon as I try to change a page I get the 'connection was reset' page. Are they ever going to get this effing site right.https://community.betfair.com/horse_racing/go/thread/view/94102/30605967/another-betfair-shambles?post_id=546627583#546627583Its still not right on Firefox, initial loading and logging in fine but as soon as I try to change a page I get the 'connection was reset' page. Are they ever going to get this effing site right.Sun, 25 Oct 2015 04:48:59 -0500