New Posts For Thread: Betfair Video Help/advice requesthttps://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-requestEvery time i run the betfair video on my pc the pictures keep freezing on and off throughout the actual race, but after its over the video seems to run fine. Does anyone else suffer this problem, is there any sofware or hardware anyone can advise thaMy User Experience index is 5.7 but on my low-spec laptop the pic constantly gets interrupted, suggesting workload handling pic and sound is too much for the poor machine.https://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545009777#545009777My User Experience index is 5.7 but on my low-spec laptop the pic constantly gets interrupted, suggesting workload handling pic and sound is too much for the poor machine.Fri, 05 Jun 2015 03:44:11 -0500I find the latest IE pics actually half a second in front of Chrome pics.Will now give Firefox a speed tryout.The higher spec your laptop, the better the pic and sound. What is your Windows User Experience index?https://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545009771#545009771I find the latest IE pics actually half a second in front of Chrome pics.Will now give Firefox a speed tryout.The higher spec your laptop, the better the pic and sound. What is your Windows User Experience index?Fri, 05 Jun 2015 03:42:51 -0500Your request will be noted and carefully placed in the file marked b.i.nhttps://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545007275#545007275Your request will be noted and carefully placed in the file marked b.i.nThu, 04 Jun 2015 16:31:29 -0500I am most thankful to all of you who have offered advice/experience/opinion. To summarise from what I can see this is a problem without resolution. Perhaps this one should be bounced back to betfair. We effectively have to place a bet to get this serhttps://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545006925#545006925I am most thankful to all of you who have offered advice/experience/opinion. To summarise from what I can see this is a problem without resolution. Perhaps this one should be bounced back to betfair. We effectively have to place a bet to get this serThu, 04 Jun 2015 16:01:22 -0500Never used to happen for RUK tracks on LV.https://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545006423#545006423Never used to happen for RUK tracks on LV.Thu, 04 Jun 2015 15:19:05 -0500Presumably - More people requesting the stream DURING the race - thus putting extra request pressure on the service - Many will close out after the race is finished, so it then runs smoother, due to fewer requests for the stream.Bit like a very low-ghttps://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545006331#545006331Presumably - More people requesting the stream DURING the race - thus putting extra request pressure on the service - Many will close out after the race is finished, so it then runs smoother, due to fewer requests for the stream.Bit like a very low-gThu, 04 Jun 2015 15:11:09 -0500It works far better on firefox than chrome here.https://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545006165#545006165It works far better on firefox than chrome here.Thu, 04 Jun 2015 15:00:21 -0500its the same on the purple as well - and its generally only RUK.https://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545006161#545006161its the same on the purple as well - and its generally only RUK.Thu, 04 Jun 2015 14:59:44 -0500What speed setting do you watch the race on live video ray?If it is 0.5 try upping it to the 1 setting. Normally, you will only lose a split second (very minimal) but the video should run smoother. hthhttps://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545006083#545006083What speed setting do you watch the race on live video ray?If it is 0.5 try upping it to the 1 setting. Normally, you will only lose a split second (very minimal) but the video should run smoother. hthThu, 04 Jun 2015 14:53:06 -0500post moorehttps://community.betfair.com/horse_racing/go/thread/view/94102/30516671/betfair-video-helpadvice-request?post_id=545006067#545006067post mooreThu, 04 Jun 2015 14:52:10 -0500