New Posts For Thread: Another great PR disasterhttps://community.betfair.com/horse_racing/go/thread/view/94102/30186861/another-great-pr-disasterAll we need to know is what are you intending to do to settle (or not) re the 2.55Over 2 hours and no information - if you just said we're looking into it, that would help.....but no - complete silencehang your customer service head in shameThe 17:00 post,although quite late and rather vague, by BCS - goes some way in letting their customersknow they are still dealing with itWhat's needed is regular updateshttps://community.betfair.com/horse_racing/go/thread/view/94102/30186861/another-great-pr-disaster?post_id=537653391#537653391The 17:00 post,although quite late and rather vague, by BCS - goes some way in letting their customersknow they are still dealing with itWhat's needed is regular updatesSun, 26 Jan 2014 12:13:04 -0600All we need to know is what are you intending to do to settle (or not) re the 2.55Over 2 hours and no information - if you just said we're looking into it, that would help.....but no - complete silencehang your customer service head in shamehttps://community.betfair.com/horse_racing/go/thread/view/94102/30186861/another-great-pr-disaster?post_id=537651971#537651971All we need to know is what are you intending to do to settle (or not) re the 2.55Over 2 hours and no information - if you just said we're looking into it, that would help.....but no - complete silencehang your customer service head in shameSun, 26 Jan 2014 11:09:17 -0600