New Posts For Thread: Sign In for Betfair Compensation due to poor service...BETFAIR PLEASE RESPONDhttps://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respondIf you believe you deserve some sort of recompense from Betfair, due to their continued terrible customer service, sign here....Betfair please respond to thread...sites a joke it never worksthe links on the left hand side of the page havnt worked for monthstheir tech boys are shockinghttps://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518703467#518703467sites a joke it never worksthe links on the left hand side of the page havnt worked for monthstheir tech boys are shockingTue, 17 Apr 2012 05:30:55 -0500I just phoned up and had a good moan about it and they credited my account with £5 as a good will gesture better than nothing i suppose.https://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518703403#518703403I just phoned up and had a good moan about it and they credited my account with £5 as a good will gesture better than nothing i suppose.Tue, 17 Apr 2012 05:28:13 -0500I got an apology but said no compensation to be paid (I hadn't asked for any so I suspect it was a standard response). At least they admitted issues.I've began to use the Irish site more though Betfair remains my main betting exchange by a fair way.https://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518702683#518702683I got an apology but said no compensation to be paid (I hadn't asked for any so I suspect it was a standard response). At least they admitted issues.I've began to use the Irish site more though Betfair remains my main betting exchange by a fair way.Tue, 17 Apr 2012 04:55:34 -0500I have a feeble apology from Betfair and no compensation .They recognise the fact there was errors with depositing money .A disgrace of a company.Shame on you Betfairhttps://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518701227#518701227I have a feeble apology from Betfair and no compensation .They recognise the fact there was errors with depositing money .A disgrace of a company.Shame on you BetfairTue, 17 Apr 2012 03:11:22 -0500In short, my problem was a bet being matched in duplicate, therefore costing me twice the liability. Glad to report an email from Betfair this morning confirming the error and reimbursing my account.Hope everyone else affected finds satisfaction.https://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518700891#518700891In short, my problem was a bet being matched in duplicate, therefore costing me twice the liability. Glad to report an email from Betfair this morning confirming the error and reimbursing my account.Hope everyone else affected finds satisfaction.Tue, 17 Apr 2012 02:30:57 -0500" Bets were being matched during the National, and the site was working "Was not the same true of the Voler La Vedette market?Must be great to be able to make up the rules as you go along.....https://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518679317#518679317" Bets were being matched during the National, and the site was working "Was not the same true of the Voler La Vedette market?Must be great to be able to make up the rules as you go along.....Mon, 16 Apr 2012 11:43:37 -0500"inability to place bets" - I tried to back Planet Of Sound when it took the lead, got technical error no bet placed message - tried again and same message. Nothing showing in MY BETS, then when Katie was jumping the second last suddenly both Planethttps://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518674753#518674753"inability to place bets" - I tried to back Planet Of Sound when it took the lead, got technical error no bet placed message - tried again and same message. Nothing showing in MY BETS, then when Katie was jumping the second last suddenly both PlanetMon, 16 Apr 2012 09:43:29 -0500Just received a phone call from them We have submitted your complaint to our tech dept about your in running bets not being match and unfortunately our tech dept have made the decision that there will be no refunds made from this market even though ihttps://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518673047#518673047Just received a phone call from them We have submitted your complaint to our tech dept about your in running bets not being match and unfortunately our tech dept have made the decision that there will be no refunds made from this market even though iMon, 16 Apr 2012 08:54:49 -0500And Iv'e just received this reply : Please be advised there is an ongoing enquiry around the issues you have raised. Our technical support are investigating what occurred in this market.https://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518669673#518669673And Iv'e just received this reply : Please be advised there is an ongoing enquiry around the issues you have raised. Our technical support are investigating what occurred in this market.Mon, 16 Apr 2012 06:57:16 -0500I have just received a reply.." Bets were being matched during the National, and the site was working "Dear Oh Dear.https://community.betfair.com/horse_racing/go/thread/view/94102/29060749/sign-in-for-betfair-compensation-due-to-poor-servicebetfair-please-respond?post_id=518668043#518668043I have just received a reply.." Bets were being matched during the National, and the site was working "Dear Oh Dear.Mon, 16 Apr 2012 05:40:22 -0500