New Posts For Thread: Why are unmatched bets not being cancelled at the start of each roundhttps://community.betfair.com/greyhounds/go/thread/view/94094/31807703/why-are-unmatched-bets-not-being-cancelled-at-the-start-of-each-roundas per the rules in the greyhound derby?Received a message admitting they messed up. No offer of compensating me. Terrible customer service.https://community.betfair.com/greyhounds/go/thread/view/94094/31807703/why-are-unmatched-bets-not-being-cancelled-at-the-start-of-each-round?post_id=563250171#563250171Received a message admitting they messed up. No offer of compensating me. Terrible customer service.Wed, 28 Jun 2023 03:32:09 -0500Unbeleivable, i got the below reply and an attachment stating all unmatched bets will be cancelled at the start of each round. If thats true how can bets placed on Saturday at 16.45 get matched at 22.25?Hi Shaun Hope you are keeping well. I am gettinhttps://community.betfair.com/greyhounds/go/thread/view/94094/31807703/why-are-unmatched-bets-not-being-cancelled-at-the-start-of-each-round?post_id=563246333#563246333Unbeleivable, i got the below reply and an attachment stating all unmatched bets will be cancelled at the start of each round. If thats true how can bets placed on Saturday at 16.45 get matched at 22.25?Hi Shaun Hope you are keeping well. I am gettinMon, 26 Jun 2023 02:23:05 -0500I had the same in one of earlier rounds too. Since then been making sure I cancelled them beforehand.I think somewhere in their terms and conditions they say whilst they aim to cancel all unmatched before first race it is not guaranteed. Not good enohttps://community.betfair.com/greyhounds/go/thread/view/94094/31807703/why-are-unmatched-bets-not-being-cancelled-at-the-start-of-each-round?post_id=563244997#563244997I had the same in one of earlier rounds too. Since then been making sure I cancelled them beforehand.I think somewhere in their terms and conditions they say whilst they aim to cancel all unmatched before first race it is not guaranteed. Not good enoSun, 25 Jun 2023 07:29:49 -0500i had bets placed before the start of the round matched after the semis had finished?https://community.betfair.com/greyhounds/go/thread/view/94094/31807703/why-are-unmatched-bets-not-being-cancelled-at-the-start-of-each-round?post_id=563244797#563244797i had bets placed before the start of the round matched after the semis had finished?Sun, 25 Jun 2023 05:07:08 -0500as per the rules in the greyhound derby?https://community.betfair.com/greyhounds/go/thread/view/94094/31807703/why-are-unmatched-bets-not-being-cancelled-at-the-start-of-each-round?post_id=563244707#563244707as per the rules in the greyhound derby?Sun, 25 Jun 2023 03:37:58 -0500