New Posts For Thread: DO BETFAIR CARE ABOUT THEIR CUSTOMERS??https://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customersI have asked them on numerous occasions to put top 5 10 in order.they have taken no notice.Look at Pinnacle sports. 1st class customer service. Most the top notch bookmakers have great customer service in my opinion Sbobet, the Greek, 12bet. So sad they left the UK.https://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545914077#545914077Look at Pinnacle sports. 1st class customer service. Most the top notch bookmakers have great customer service in my opinion Sbobet, the Greek, 12bet. So sad they left the UK.Wed, 19 Aug 2015 13:49:56 -0500Bookies care about one thing only, profit. They only care about customers, if caring about customers leads to bigger profits. Bookmaking is not a profession you enter if you care about making a better life for other people.https://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545912829#545912829Bookies care about one thing only, profit. They only care about customers, if caring about customers leads to bigger profits. Bookmaking is not a profession you enter if you care about making a better life for other people.Wed, 19 Aug 2015 12:03:47 -0500If they do, reordering the Wyndham Championship winner market would be a positive way to show it :)https://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545909433#545909433If they do, reordering the Wyndham Championship winner market would be a positive way to show it :)Wed, 19 Aug 2015 07:29:53 -0500And another tournament gone in-play early. Two in three weeks, though this one is only 15 minutes and not an hour like the Open Championship. It seems like a hard thing to stuff up - barring apathy that is.https://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545698477#545698477And another tournament gone in-play early. Two in three weeks, though this one is only 15 minutes and not an hour like the Open Championship. It seems like a hard thing to stuff up - barring apathy that is.Thu, 30 Jul 2015 06:05:10 -0500Whatodds story sounds scarily similar to what happened to me. I was frozen out of my account for around 6-8 months. It must be software error on their part yet resolving this issue was fruitless and painful constantly having to start again with a difhttps://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545689065#545689065Whatodds story sounds scarily similar to what happened to me. I was frozen out of my account for around 6-8 months. It must be software error on their part yet resolving this issue was fruitless and painful constantly having to start again with a difWed, 29 Jul 2015 09:37:54 -0500"I'm no apologist for Betfair and have had some poor experiences myself but they were completely correct in the two cases you cite."You sound exactly like an apologist to me - and quite a cocky one at that.How could you possibly know whether my stakehttps://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545682177#545682177"I'm no apologist for Betfair and have had some poor experiences myself but they were completely correct in the two cases you cite."You sound exactly like an apologist to me - and quite a cocky one at that.How could you possibly know whether my stakeTue, 28 Jul 2015 17:24:19 -0500Regarding the two examples you mention: (1) if golfers are withdrawn, bets are voided so they don't show up in your account at all; (2) of course you should read the small print and you only have yourself to blame for your loss. Top 'X' club can behttps://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545681461#545681461Regarding the two examples you mention: (1) if golfers are withdrawn, bets are voided so they don't show up in your account at all; (2) of course you should read the small print and you only have yourself to blame for your loss. Top 'X' club can beTue, 28 Jul 2015 16:24:10 -0500The people you deal with on the phone are great, but the people in charge of re-ordering markets need the whip applied to them.https://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545676697#545676697The people you deal with on the phone are great, but the people in charge of re-ordering markets need the whip applied to them.Tue, 28 Jul 2015 09:57:25 -0500Amazing how the customer service experience differs from person to person. Not sure if it's because it is handled by a different team (and actually a different company and the local operation was purchased by an Aussie) but the customer service of Behttps://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545674721#545674721Amazing how the customer service experience differs from person to person. Not sure if it's because it is handled by a different team (and actually a different company and the local operation was purchased by an Aussie) but the customer service of BeTue, 28 Jul 2015 07:15:50 -0500beggars believe.https://community.betfair.com/golf/go/thread/view/94086/30558005/do-betfair-care-about-their-customers?post_id=545673981#545673981beggars believe.Tue, 28 Jul 2015 05:27:04 -0500