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Knight Rider
10 Jun 14 22:25
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Date Joined: 22 Jun 02
| Topic/replies: 7,474 | Blogger: Knight Rider's blog
The one I previously used no longer seems to be working.  Have they changed it?  Or is this just a temporary blip?

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Replies: 42
By:
cdog
When: 10 Jun 14 22:30
https://account.betfair.com/regpay-myaccount/premiumcharge/summary.html
By:
Knight Rider
When: 11 Jun 14 14:51
Thanks.
By:
gerard
When: 24 Jun 14 07:50
.
By:
tinkler
When: 26 Jun 14 11:13
The link cdog's quoted isn't working , just says contact betfair. Does anyone know of a update one or have they stopped doing it unless you already pay premium charge.
By:
Baby Jesus
When: 26 Jun 14 11:45
It's only viewable for people paying PC, I think they'd rather people don't see the overall commission they'd paid at 5% let alone 60%
By:
cdog
When: 26 Jun 14 22:18
I can view it though, and I am not yet paying premium charge, still just above 20% and also have almost £400 allowance to use up. Confused
By:
Baby Jesus
When: 27 Jun 14 14:11
But effectively you've paid £600 of that allowance so they need to allow you to see the page for legal reasons, bit like the way they void the first weeks charge because they need to inform you of the charges
By:
gerard
When: 22 Jul 14 10:17
.
By:
CoinFlip
When: 22 Jul 14 13:27
If you e-mail helpdesk they can send you one.
By:
gerard
When: 26 Aug 14 19:27
.
By:
gerard
When: 16 Sep 14 12:41
.
By:
gerard
When: 02 Dec 14 08:40
.
By:
gerard
When: 24 Feb 15 08:21
.
By:
Deltâ
When: 24 Feb 15 10:03
hello gerald.... long time no here...
By:
gerard
When: 24 Feb 15 12:11
This thread or this forum?
By:
Deltâ
When: 24 Feb 15 13:15
HR
By:
gerard
When: 24 Feb 15 13:46
Just a week's holiday...
By:
gerard
When: 15 Jun 15 16:46
.
By:
xnada
When: 17 Nov 15 20:15
The old

https://account.betfair.com/regpay-myaccount/premiumcharge/summary.html

Is no not working...
By:
PeteTheBloke
When: 17 Nov 15 20:17
You'll find PC under your "Activity" menu in the account page
By:
xnada
When: 17 Nov 15 20:29
Where is the "Activity" menu? along the top of the my account page I have theses tabs.

SUMMARY    PAYMENTS BETTING ACCOUNT DETAILS PROMOTIONS & REWARDS PLAYER PROTECTION
By:
PeteTheBloke
When: 17 Nov 15 20:37
xnada - are you on the UK site? Maybe the non-UK sites are different.

Mine has a picture of a house (summary page) and then:

Payments - Activity - My Details - Promo and Rewards - Player Protection
By:
PeteTheBloke
When: 17 Nov 15 20:40
Does this work for you?

https://myaccount.betfair.com/activity/premium-charges
By:
xnada
When: 17 Nov 15 22:14
Thanks PeteTheBloke, no I dont have the same my account set up as you and that link does not work for me...strange.
By:
Senyatta
When: 18 Nov 15 03:01
anybody elses loss/transfer limit age not working? been like this for the last couple weeks
By:
Ghetto Joe
When: 16 Dec 15 10:25
Has the portal been retired now? I just get the technical problems page when I go to https://account.betfair.com/regpay-myaccount/premiumcharge/summary.html 

Been knackered for months now and all we have is the rubbish cut down version on the my account section of the website.
By:
loper
When: 16 Dec 15 15:20
Why would we know?

We are the valued customers who are fleeced every wednesday, kept in the dark and shat on regularly.
By:
Westender
When: 16 Dec 15 21:59
Agree with above
By:
Ghetto Joe
When: 27 Jan 16 11:54
Can't even see the simplified one on the myaccount section of the website now either.
By:
Darlo Bantam
When: 27 Jan 16 15:55
Me neither.
By:
CJ70
When: 27 Jan 16 16:10
It's there for me. Hopefully they are trying to roll out back to the portal page.
By:
Coachbuster
When: 27 Jan 16 16:25
it's all under 'your account' under 'activity' heading
By:
tommycockles
When: 27 Jan 16 16:37
Disappeared for me too today, nothing under the 'activity' heading.
By:
Darlo Bantam
When: 27 Jan 16 17:25
The link has reappeared but it just directs me to a page that "oops, sorry doesn't exist".

According to Twitter though, Betfair have been aware since earlier today.
By:
Coachbuster
When: 27 Jan 16 21:29
Hmmm - maybe they have decided to get rid of the premium charge after all
By:
Darlo Bantam
When: 28 Jan 16 08:41
My link gone again. Good job last night's audit went well!
By:
tommycockles
When: 28 Jan 16 09:15
Same here.
By:
loper
When: 28 Jan 16 12:24
Although nothing's stable or used friendly anymore on here, you can set your clock by the PC charge being taken at the same time every wednesday.

Pity you cant find out why its been taken.
By:
tommycockles
When: 28 Jan 16 16:36
The twitter help desk were asked today what the latest on this is:

Betfair CS ‏@BetfairCS 1h1 hour ago
We don't have an exact time frame on it yet. They are still looking into this. Sorry it's not better news.
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