New Posts For Thread: Has anyone got a working address for BF's technical support?https://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-supportAnyone who has tried to raise any kind of site issue will know how frustrating it is to go through the BF Hinderdesk with their idiot human chat-bots.Even when you escalate an issue there's a good chance the people "looking into it" will completely mVardonVoo.30 Jan 21 22:45Joined: 21 Dec 01 | Topic/replies: 5,323 | Blogger: VardonVoo.'s blogIt's an awful trend these days where big corporations hide behind chat bots or at best very automaton-like humans with limited scripts so that you can neverhttps://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560454413#560454413VardonVoo.30 Jan 21 22:45Joined: 21 Dec 01 | Topic/replies: 5,323 | Blogger: VardonVoo.'s blogIt's an awful trend these days where big corporations hide behind chat bots or at best very automaton-like humans with limited scripts so that you can neverSun, 31 Jan 2021 11:43:15 -0600Can't help with an email address, I'm afraid. I do have a VIP phone number, but they won't talk to me any longer...https://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560450461#560450461Can't help with an email address, I'm afraid. I do have a VIP phone number, but they won't talk to me any longer...Sat, 30 Jan 2021 15:51:30 -0600Since 20th Jan yes, on six occasions, for a mere penny on only half of those. I've never seen it in the previous twenty years, so I'm assuming it's a new site-glitch.But my query here is not about the specifics of this example - it's an appeal for ahttps://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560450441#560450441Since 20th Jan yes, on six occasions, for a mere penny on only half of those. I've never seen it in the previous twenty years, so I'm assuming it's a new site-glitch.But my query here is not about the specifics of this example - it's an appeal for aSat, 30 Jan 2021 15:45:12 -0600That was the argument I had with them all those years ago. The reality (in my experience of 83,811 markets, according to the Premium Charge portal), is that it's extremely rare for there to be more than a few pence disparity.I imagine BF would be quhttps://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560450381#560450381That was the argument I had with them all those years ago. The reality (in my experience of 83,811 markets, according to the Premium Charge portal), is that it's extremely rare for there to be more than a few pence disparity.I imagine BF would be quSat, 30 Jan 2021 15:32:33 -0600I'm not certain if the total amount credited to the winning account would match the total of the rounded figures shown in the breakdown in the examples you cite, as what is displayed need not correspond with the number of decimal placers used in thehttps://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560450331#560450331I'm not certain if the total amount credited to the winning account would match the total of the rounded figures shown in the breakdown in the examples you cite, as what is displayed need not correspond with the number of decimal placers used in theSat, 30 Jan 2021 15:19:11 -0600To give some examples of this in action based on what Gruss is showing me (without actually submitting):1) If I submit a back bet of 50p at odds of 1.01, my potential profit shows as 1p rather than the 0.5p liability that should actually be the casehttps://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560450243#560450243To give some examples of this in action based on what Gruss is showing me (without actually submitting):1) If I submit a back bet of 50p at odds of 1.01, my potential profit shows as 1p rather than the 0.5p liability that should actually be the caseSat, 30 Jan 2021 14:57:22 -0600I can absolutely promise you that you used to be able to. If you were matched by large volumes of backs at very small stakes, the backer would yield greater odds than those being asked for because each bet was settled individually rather than collechttps://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560449583#560449583I can absolutely promise you that you used to be able to. If you were matched by large volumes of backs at very small stakes, the backer would yield greater odds than those being asked for because each bet was settled individually rather than collecSat, 30 Jan 2021 13:01:03 -0600If you lay £2500 for a risk of £50 you cannot lose an extra £1.36 due to a "rounding error".https://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560449389#560449389If you lay £2500 for a risk of £50 you cannot lose an extra £1.36 due to a "rounding error".Sat, 30 Jan 2021 12:09:12 -0600I imagine this is linked to very small bets (pennies - lots of them) and rounding errors. It's been a long time since I've played around (purely to prove the point) with the backing side of it, but certainly laying you (at least used) to be able tohttps://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560446533#560446533I imagine this is linked to very small bets (pennies - lots of them) and rounding errors. It's been a long time since I've played around (purely to prove the point) with the backing side of it, but certainly laying you (at least used) to be able toSat, 30 Jan 2021 03:33:58 -0600Anyone who has tried to raise any kind of site issue will know how frustrating it is to go through the BF Hinderdesk with their idiot human chat-bots.Even when you escalate an issue there's a good chance the people "looking into it" will completely mhttps://community.betfair.com/general_betting/go/thread/view/94082/31687485/has-anyone-got-a-working-address-for-bfs-technical-support?post_id=560446101#560446101Anyone who has tried to raise any kind of site issue will know how frustrating it is to go through the BF Hinderdesk with their idiot human chat-bots.Even when you escalate an issue there's a good chance the people "looking into it" will completely mFri, 29 Jan 2021 19:42:12 -0600