New Posts For Thread: Anybody had their purple account closed ?https://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closedOut of the blue - Just closed my account and returned funds to my bank.Originally said I had self excluded (from Lads) which just wasn't true.When pressed further ..."Decision reached by our risk and compliance team that your account will not be reopHead of compliance rang me "Account reactivated ...Sorry .. incorrect ID info - Closed in error " ...Mind you - They had a few opportunities to spot this before the full information request went in.https://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closed?post_id=556675805#556675805Head of compliance rang me "Account reactivated ...Sorry .. incorrect ID info - Closed in error " ...Mind you - They had a few opportunities to spot this before the full information request went in.Tue, 19 Feb 2019 12:37:43 -06001https://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closed?post_id=556672179#5566721791Mon, 18 Feb 2019 16:50:53 -0600Yes - Thanks Dave - I've asked for a full report on all information held by all GVC companies.https://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closed?post_id=556668759#556668759Yes - Thanks Dave - I've asked for a full report on all information held by all GVC companies.Mon, 18 Feb 2019 12:05:19 -0600OP contact them and state that as they clearly had incorrect information implying that you had a gambling problem, you want them to provide all the info they hold as required under data protection legislation. A poster on another forum had his accouhttps://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closed?post_id=556665861#556665861OP contact them and state that as they clearly had incorrect information implying that you had a gambling problem, you want them to provide all the info they hold as required under data protection legislation. A poster on another forum had his accouMon, 18 Feb 2019 05:29:38 -0600The site seems very vulnerable to errors. Hard to log in, video won't work etc.https://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closed?post_id=556643247#556643247The site seems very vulnerable to errors. Hard to log in, video won't work etc.Fri, 15 Feb 2019 04:49:41 -0600I've just closed mine myself - withdrawal facility never works, always errors up and refers to helpdesk - they couldn't solve, hence ...https://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closed?post_id=556642877#556642877I've just closed mine myself - withdrawal facility never works, always errors up and refers to helpdesk - they couldn't solve, hence ...Fri, 15 Feb 2019 03:01:37 -0600Have not been closed but a couple of years ago, they put me on a permanent 10% commission.https://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closed?post_id=556636069#556636069Have not been closed but a couple of years ago, they put me on a permanent 10% commission.Thu, 14 Feb 2019 04:32:05 -0600Out of the blue - Just closed my account and returned funds to my bank.Originally said I had self excluded (from Lads) which just wasn't true.When pressed further ..."Decision reached by our risk and compliance team that your account will not be reophttps://community.betfair.com/general_betting/go/thread/view/94082/31504395/anybody-had-their-purple-account-closed?post_id=556633023#556633023Out of the blue - Just closed my account and returned funds to my bank.Originally said I had self excluded (from Lads) which just wasn't true.When pressed further ..."Decision reached by our risk and compliance team that your account will not be reopWed, 13 Feb 2019 12:50:12 -0600