New Posts For Thread: Premium Charge Total Charges Calculation This Week, Is yours Correct?https://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correctAs I'm likely to start paying PC soon, I started tracking the weekly and lifetime figures from the webpage and maybe I don't understand something or there is an error in this weeks figures.My weekly total charges are listed as £97.09 but my TOTAL liring the PC team . they will give you a complete run down of any query you have BBhttps://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548963225#548963225ring the PC team . they will give you a complete run down of any query you have BBFri, 10 Jun 2016 08:07:05 -0500No account manager. The difference in bf figures to mine actually comes from a few weeks ago but I only noticed last week when I got a higher charge than expecting. I double checked half a dozen times and am sure bf have missed a couple of markets.https://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548963111#548963111No account manager. The difference in bf figures to mine actually comes from a few weeks ago but I only noticed last week when I got a higher charge than expecting. I double checked half a dozen times and am sure bf have missed a couple of markets.Fri, 10 Jun 2016 07:57:38 -0500Have just checked mine and the figures tally with what I was expecting.Have you got an account manager that you can speak to?https://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548961245#548961245Have just checked mine and the figures tally with what I was expecting.Have you got an account manager that you can speak to?Fri, 10 Jun 2016 03:19:47 -0500Well after about 10 emails and calls I've gotten no nearer to getting mine corrected, or to be convinced there is no error. So be warned bf can overcharge you and there is nothing you can do about it - even if you notice they've done so.https://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548958335#548958335Well after about 10 emails and calls I've gotten no nearer to getting mine corrected, or to be convinced there is no error. So be warned bf can overcharge you and there is nothing you can do about it - even if you notice they've done so.Thu, 09 Jun 2016 15:22:35 -0500yes commission generated is wrong !!!https://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548951287#548951287yes commission generated is wrong !!!Wed, 08 Jun 2016 18:37:50 -0500Yes initially spoke to someone who seemed to know about the pc but no resolution. Since them emails with customer service who I don't think have heard of the premium charge.https://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548907903#548907903Yes initially spoke to someone who seemed to know about the pc but no resolution. Since them emails with customer service who I don't think have heard of the premium charge.Sat, 04 Jun 2016 07:03:13 -0500Unfortunately, whoever you speak to won't be able to deal with this (in my experience)... they will need to pass this to the "Pricing Team". They don't allow you to talk directly to the pricing team (for whatever reason?) so is a long winded pain inhttps://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548907865#548907865Unfortunately, whoever you speak to won't be able to deal with this (in my experience)... they will need to pass this to the "Pricing Team". They don't allow you to talk directly to the pricing team (for whatever reason?) so is a long winded pain inSat, 04 Jun 2016 06:59:28 -0500Yes I think they have missed markets in my case as well. This has meant a higher charge. I wonder how many people check this or just accept bf figures. Have contacted bf but have received no satisfactory explanation from them.https://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548907709#548907709Yes I think they have missed markets in my case as well. This has meant a higher charge. I wonder how many people check this or just accept bf figures. Have contacted bf but have received no satisfactory explanation from them.Sat, 04 Jun 2016 06:36:11 -0500From time to time, they get the calculations wrong. I have had a few instances where markets had been totally ignored in the calculations - which showed that I'd paid less commission than I had and thus a wrong, increased PC rate. You should contacthttps://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548906755#548906755From time to time, they get the calculations wrong. I have had a few instances where markets had been totally ignored in the calculations - which showed that I'd paid less commission than I had and thus a wrong, increased PC rate. You should contactSat, 04 Jun 2016 02:31:43 -0500I believe my figures have been wrong this week. Although I think the error stems from a few weeks ago. Has anyone ever found their charge to be incorrect?https://community.betfair.com/general_betting/go/thread/view/94082/30692369/premium-charge-total-charges-calculation-this-week-is-yours-correct?post_id=548899321#548899321I believe my figures have been wrong this week. Although I think the error stems from a few weeks ago. Has anyone ever found their charge to be incorrect?Fri, 03 Jun 2016 10:18:46 -0500