New Posts For Thread: Major firm refusing to pay out on a winner - what can I do?https://community.betfair.com/general_betting/go/thread/view/94082/30184697/major-firm-refusing-to-pay-out-on-a-winner---what-can-i-doGrateful for any advice. In summary, a very well known firm are refusing to pay out the return from a winning long-term ante-post bet, where I lost the slip and it looks like the firm may have mis-settled based on the horse's result in a different rWhen I worked for Billy Mountains we could only search through the EPOS systems for the past few weeks. Anything before that you would need to phone up customer services for them to search for the slip.A good shop would keep the top copy (or carbon chttps://community.betfair.com/general_betting/go/thread/view/94082/30184697/major-firm-refusing-to-pay-out-on-a-winner---what-can-i-do?post_id=537608015#537608015When I worked for Billy Mountains we could only search through the EPOS systems for the past few weeks. Anything before that you would need to phone up customer services for them to search for the slip.A good shop would keep the top copy (or carbon cFri, 24 Jan 2014 06:49:52 -0600Or more probably Hills - sorry you did say dark blue signs.https://community.betfair.com/general_betting/go/thread/view/94082/30184697/major-firm-refusing-to-pay-out-on-a-winner---what-can-i-do?post_id=537605499#537605499Or more probably Hills - sorry you did say dark blue signs.Fri, 24 Jan 2014 03:05:27 -0600Surely these days Corals must have an EPOS system and therefore a scanned copy of your slip somewhere in their records?https://community.betfair.com/general_betting/go/thread/view/94082/30184697/major-firm-refusing-to-pay-out-on-a-winner---what-can-i-do?post_id=537605493#537605493Surely these days Corals must have an EPOS system and therefore a scanned copy of your slip somewhere in their records?Fri, 24 Jan 2014 03:03:21 -0600Grateful for any advice. In summary, a very well known firm are refusing to pay out the return from a winning long-term ante-post bet, where I lost the slip and it looks like the firm may have mis-settled based on the horse's result in a different rhttps://community.betfair.com/general_betting/go/thread/view/94082/30184697/major-firm-refusing-to-pay-out-on-a-winner---what-can-i-do?post_id=537601005#537601005Grateful for any advice. In summary, a very well known firm are refusing to pay out the return from a winning long-term ante-post bet, where I lost the slip and it looks like the firm may have mis-settled based on the horse's result in a different rThu, 23 Jan 2014 16:38:51 -0600