New Posts For Thread: betfair ..do they care ?https://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-caresent betfair an e-mail 3 days ago to there so called helpdesk ..... 3 days later still still no reply ....for a big company like betfair this is ajoke and i know i can phone but hate using the phone************************** 14 DAYS IT TOOK BUT TODAY I GOT A REPLY TO MY E-MAIL ************************************I WOULD LIKE TO THANK BETFAIR AND THEIR SO CALLED HELPDESK FOR THERE CRAP SERVICE THEY PROVIDE TO THERE VALUE CUSTOMERShttps://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531848031#531848031************************** 14 DAYS IT TOOK BUT TODAY I GOT A REPLY TO MY E-MAIL ************************************I WOULD LIKE TO THANK BETFAIR AND THEIR SO CALLED HELPDESK FOR THERE CRAP SERVICE THEY PROVIDE TO THERE VALUE CUSTOMERSMon, 29 Apr 2013 07:31:42 -050013 DAYS NOW AND STILL NO REPLY FROM BETFAIR SO CALLED HELPDESK ...BETFAIR CAN YOU OPEN A MARKET FOR HOW LONG I WILL WAIT PLEASEhttps://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531836285#53183628513 DAYS NOW AND STILL NO REPLY FROM BETFAIR SO CALLED HELPDESK ...BETFAIR CAN YOU OPEN A MARKET FOR HOW LONG I WILL WAIT PLEASESun, 28 Apr 2013 15:44:14 -0500wonder what those figures are now.https://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531834625#531834625wonder what those figures are now.Sun, 28 Apr 2013 14:33:48 -0500From their IPO prospectus:The Directors believe the service provided by Betfair is world class: 75 per cent. of customer emails are responded to within 30 minutes, with a maximum response target of four hours. The Operations team enables Betfair to shttps://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531834267#531834267From their IPO prospectus:The Directors believe the service provided by Betfair is world class: 75 per cent. of customer emails are responded to within 30 minutes, with a maximum response target of four hours. The Operations team enables Betfair to sSun, 28 Apr 2013 14:20:16 -050012 DAYS NOW AND STILL NO REPLY FROM BETFAIR SO CALLED HELPDESK ...BETFAIR CAN YOU OPEN A MARKET FOR HOW LONG I WILL WAIT PLEASEhttps://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531816331#53181633112 DAYS NOW AND STILL NO REPLY FROM BETFAIR SO CALLED HELPDESK ...BETFAIR CAN YOU OPEN A MARKET FOR HOW LONG I WILL WAIT PLEASESat, 27 Apr 2013 19:31:41 -0500Thank you for contacting the Betfair Helpdesk. We are writing to confirm receipt of your e-mail.Due to unprecedented e-mail volumes you may be subject to a lengthy delay before receiving a response to your e-mail.I ring up if it's urgent but even thehttps://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531798823#531798823Thank you for contacting the Betfair Helpdesk. We are writing to confirm receipt of your e-mail.Due to unprecedented e-mail volumes you may be subject to a lengthy delay before receiving a response to your e-mail.I ring up if it's urgent but even theSat, 27 Apr 2013 08:02:27 -0500hopefully then i might get a reply tomorrow then ...but i wont hold my breathhttps://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531788531#531788531hopefully then i might get a reply tomorrow then ...but i wont hold my breathFri, 26 Apr 2013 17:32:17 -0500I finally got a reply today, to an e mail that I sent 12 days ago..A pointless reply, as the subject matter had expired over a week ago.They did say sorry for the delay, though... Which was very nice of them..Dreadful service, which is one of the rehttps://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531781041#531781041I finally got a reply today, to an e mail that I sent 12 days ago..A pointless reply, as the subject matter had expired over a week ago.They did say sorry for the delay, though... Which was very nice of them..Dreadful service, which is one of the reFri, 26 Apr 2013 12:20:38 -050011 DAYS NOW AND STILL NO REPLY FROM BETFAIR SO CALLED HELPDESK ...BETFAIR CAN YOU OPEN A MARKET FOR HOW LONG I WILL WAIT PLEASEhttps://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531779691#53177969111 DAYS NOW AND STILL NO REPLY FROM BETFAIR SO CALLED HELPDESK ...BETFAIR CAN YOU OPEN A MARKET FOR HOW LONG I WILL WAIT PLEASEFri, 26 Apr 2013 11:31:55 -0500What a truly diabolical company Betfair have become.https://community.betfair.com/general_betting/go/thread/view/94082/29879573/betfair-do-they-care?post_id=531771809#531771809What a truly diabolical company Betfair have become.Fri, 26 Apr 2013 05:10:45 -0500