New Posts For Thread: and once again the site goes down...https://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-downSurely this must be a security issue? The website can't be that glitchy to always be going down? 3 out of 4 weeks now its left me in a bad position on markets. Betfair will never give us an answer either as to the reasons behind the site crashing...https://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530991815#530991815Thu, 04 Apr 2013 14:54:10 -0500https://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530954593#530954593Wed, 03 Apr 2013 08:25:49 -0500Got a refundhttps://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530954029#530954029Got a refundWed, 03 Apr 2013 08:01:25 -0500yeah, I've contacted Betfair already Eddie. The bets were taken after the outage when the site was back up.https://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530915895#530915895yeah, I've contacted Betfair already Eddie. The bets were taken after the outage when the site was back up.Mon, 01 Apr 2013 15:54:08 -0500Were they hoovered just as the market reopened or were they matched in the beginning of the outage where in the past people sometimes have been able for a while longer to access the markets through either the API or a mobile phone ? I would contact Bhttps://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530897657#530897657Were they hoovered just as the market reopened or were they matched in the beginning of the outage where in the past people sometimes have been able for a while longer to access the markets through either the API or a mobile phone ? I would contact BMon, 01 Apr 2013 01:51:41 -0500My bets that were not cleared by Betfair were on the Levante v Sevilla over/unders markets. I got £7k+ matched before manually cancelling the rest. The potential loss if this was to re-occur in the future could be tens of thousands.https://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530895347#530895347My bets that were not cleared by Betfair were on the Levante v Sevilla over/unders markets. I got £7k+ matched before manually cancelling the rest. The potential loss if this was to re-occur in the future could be tens of thousands.Sun, 31 Mar 2013 21:24:35 -0500I'd say Eagle is also right. The thing about a keepbet is the user still always has the chance to either cancel or un-keep-bet it.If there's a downtime, they get that possibility removed so the could also be screwed.https://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530892381#530892381I'd say Eagle is also right. The thing about a keepbet is the user still always has the chance to either cancel or un-keep-bet it.If there's a downtime, they get that possibility removed so the could also be screwed.Sun, 31 Mar 2013 17:42:21 -0500Maybe investor. Maybe. Given BF love clearing bets in play for no good reason it would be hugely irritating if when they had a good reason they didn't :)I know in the past they DID screw up in this area (downtime, came back up, hoovering, a fiasco) shttps://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530892351#530892351Maybe investor. Maybe. Given BF love clearing bets in play for no good reason it would be hugely irritating if when they had a good reason they didn't :)I know in the past they DID screw up in this area (downtime, came back up, hoovering, a fiasco) sSun, 31 Mar 2013 17:41:12 -0500Keep bets are also supposed to be cleared before they reopen markets after an outage. All bets, both keep and normal,were cleared in the golf markets during both outages.https://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530890561#530890561Keep bets are also supposed to be cleared before they reopen markets after an outage. All bets, both keep and normal,were cleared in the golf markets during both outages.Sun, 31 Mar 2013 16:06:52 -0500Just Checking, maybe it was only keep bets that weren't cleared.https://community.betfair.com/general_betting/go/thread/view/94082/29838159/and-once-again-the-site-goes-down?post_id=530886799#530886799Just Checking, maybe it was only keep bets that weren't cleared.Sun, 31 Mar 2013 13:28:09 -0500