New Posts For Thread: £150 refund promotion - NOT!https://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---notBetfair sent me an email saying if I bet £150 and it lost I would get a refund of my stake, so I duly complied with the t&cs and it lost, so I claimed my refund.Now they are saying that it doesnt qualify because it wasnt matched as a single bet at tI think they put that in their TCs to stop people trading the event getting the profit, then getting the refund as well, not to be pedantic about people chasing the promotion by chasing the odds. Couldn't imagine that following the right avenues wouhttps://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503279533#503279533I think they put that in their TCs to stop people trading the event getting the profit, then getting the refund as well, not to be pedantic about people chasing the promotion by chasing the odds. Couldn't imagine that following the right avenues wouSat, 23 Jul 2011 01:38:32 -0500Surprised they didnt take 60 % PC of it first .https://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503256513#503256513Surprised they didnt take 60 % PC of it first .Fri, 22 Jul 2011 17:44:05 -0500Yes they changed their mind and gave me the £150 in the end.https://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503256133#503256133Yes they changed their mind and gave me the £150 in the end.Fri, 22 Jul 2011 17:38:29 -0500well done community manager. the right outcome. despite many problems, betfair are improving in other wayshttps://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503222977#503222977well done community manager. the right outcome. despite many problems, betfair are improving in other waysFri, 22 Jul 2011 11:32:18 -0500https://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503214873#503214873Fri, 22 Jul 2011 10:19:12 -0500BCM2, you seem to be the man to get things done around here.Any chance you could get me back on 20%PC please?https://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503201513#503201513BCM2, you seem to be the man to get things done around here.Any chance you could get me back on 20%PC please?Fri, 22 Jul 2011 08:07:02 -0500stevedaggettI saw this earlier and raised it with the Promotions department. As far as I am aware, your account was credited with the money today, but I believe someone was also going to call you directly.If I can help any further, just let me know.https://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503200769#503200769stevedaggettI saw this earlier and raised it with the Promotions department. As far as I am aware, your account was credited with the money today, but I believe someone was also going to call you directly.If I can help any further, just let me know.Fri, 22 Jul 2011 07:57:37 -0500Not sure it's just limited to the promo dept, shapeshifterhttps://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503195357#503195357Not sure it's just limited to the promo dept, shapeshifterFri, 22 Jul 2011 06:32:44 -0500Betfair forget sometimes that this is an "exchange".So players will put up a price and move a bet to hopefully land the "best possible odds" on average. It would appear as £150 and your average odds.It seems the promo department doesn't understandhttps://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503193633#503193633Betfair forget sometimes that this is an "exchange".So players will put up a price and move a bet to hopefully land the "best possible odds" on average. It would appear as £150 and your average odds.It seems the promo department doesn't understandFri, 22 Jul 2011 06:03:19 -0500tackyhttps://community.betfair.com/general_betting/go/thread/view/94082/28048057/150-refund-promotion---not?post_id=503193485#503193485tackyFri, 22 Jul 2011 06:01:07 -0500