New Posts For Thread: BT sucks!https://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucksI ordered a new phone line and bt infinity for my new home back in november and was given installation date early december. 2 days before installation date, was told my order had been cancelled due to a bug in bt's ordering system. Had to reorder andI experienced the broadband constantly going off since a supposed upgrade ion January.(Sounds like BF!) After some weeks of complaining and getting nowhere told them I was off back to Virgin.Surprising how quickly they fixed it!https://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491516917#491516917I experienced the broadband constantly going off since a supposed upgrade ion January.(Sounds like BF!) After some weeks of complaining and getting nowhere told them I was off back to Virgin.Surprising how quickly they fixed it!Tue, 05 Apr 2011 14:02:27 -0500make sure you complain - as you will get compensation for thishttps://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491498761#491498761make sure you complain - as you will get compensation for thisTue, 05 Apr 2011 10:54:40 -0500How frustrating - I hope it all works well for you in the end (and quickly)https://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491482541#491482541How frustrating - I hope it all works well for you in the end (and quickly)Tue, 05 Apr 2011 07:40:35 -0500Just an update:Called BT yesterday (4 Apr) just wanted some assurance about the activation date of 6 april. Was told none such an apopintment ever existed but was rerere-assured the situation is not acceptable and promised to prioritise the job and Dhttps://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491481625#491481625Just an update:Called BT yesterday (4 Apr) just wanted some assurance about the activation date of 6 april. Was told none such an apopintment ever existed but was rerere-assured the situation is not acceptable and promised to prioritise the job and DTue, 05 Apr 2011 07:26:48 -0500I switched from AOL to BT. When I asked for my PAC code from AOL, the AOL guy said "the call centre staff at BT they are based in the same building as us, it won't make no difference to your service standards! He was righthttps://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491278585#491278585I switched from AOL to BT. When I asked for my PAC code from AOL, the AOL guy said "the call centre staff at BT they are based in the same building as us, it won't make no difference to your service standards! He was rightSun, 03 Apr 2011 04:02:35 -0500All these companies are the same. The left hand doesn't know what the right hand is doing because they employ uneducated women to read pre-scripted answers from a computer screen.Nobody does real work anymore. It's a series of very small unimportanthttps://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491277509#491277509All these companies are the same. The left hand doesn't know what the right hand is doing because they employ uneducated women to read pre-scripted answers from a computer screen.Nobody does real work anymore. It's a series of very small unimportantSun, 03 Apr 2011 03:21:07 -0500vile companyhttps://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491248417#491248417vile companySat, 02 Apr 2011 17:08:38 -0500Good and bad points for me,their service is very reliable but I signed up for a package abd still get 2 bills which makes life confusing.Absolutely zero point talking to anyone there who isn't British.https://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491230221#491230221Good and bad points for me,their service is very reliable but I signed up for a package abd still get 2 bills which makes life confusing.Absolutely zero point talking to anyone there who isn't British.Sat, 02 Apr 2011 13:26:17 -0500They should give you 6 months free subscription at least.https://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491219493#491219493They should give you 6 months free subscription at least.Sat, 02 Apr 2011 11:27:32 -0500my installation went finehttps://community.betfair.com/general_betting/go/thread/view/94082/27384033/bt-sucks?post_id=491201365#491201365my installation went fineSat, 02 Apr 2011 08:15:44 -0500