New Posts For Thread: Live Q&A discussion thread - March 14thhttps://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14thPlease discuss the Live Q&A, currently taking place in Forum Chat, in this thread. It will be monitored by staff members.Would be nice if you added today's Champions League games too, but it was a nice gesture.https://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489354273#489354273Would be nice if you added today's Champions League games too, but it was a nice gesture.Wed, 16 Mar 2011 09:00:54 -0500AllI've tried to pick out a couple of points/questions from this thread, and get them answered.From The real Moaner:If the betting taking crashes like on Saturday, why aren't you able to place a site load displaying users' positions (as you did afterhttps://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489340913#489340913AllI've tried to pick out a couple of points/questions from this thread, and get them answered.From The real Moaner:If the betting taking crashes like on Saturday, why aren't you able to place a site load displaying users' positions (as you did afterWed, 16 Mar 2011 06:21:18 -0500a lot of us who used to be BF evangelists became critical overnight, and I think BF's response was to conceptualise its customers as inherently critical, and therefore to be ignored.Interesting, I'd not viewed it that way before but that sounds deadhttps://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489200629#489200629a lot of us who used to be BF evangelists became critical overnight, and I think BF's response was to conceptualise its customers as inherently critical, and therefore to be ignored.Interesting, I'd not viewed it that way before but that sounds deadMon, 14 Mar 2011 20:35:52 -0500Im sick of this ridiculous answer that Betfair give every time there is an outage'would be unfair to winning customers to void markets'I am sure if they did a bit of research on this, they would find that most customers would prefer not to lose unfaihttps://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489194001#489194001Im sick of this ridiculous answer that Betfair give every time there is an outage'would be unfair to winning customers to void markets'I am sure if they did a bit of research on this, they would find that most customers would prefer not to lose unfaiMon, 14 Mar 2011 19:23:02 -0500Mr Wass / Mr McAlisterI'm not a big player nor was I 'trapped' in a position on Saturday. I can only speak as someone who has seen betfair evolve over the years.Upon clicking on the banner concerning "compensation", I see:10 events4 horse races at Chttps://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489193869#489193869Mr Wass / Mr McAlisterI'm not a big player nor was I 'trapped' in a position on Saturday. I can only speak as someone who has seen betfair evolve over the years.Upon clicking on the banner concerning "compensation", I see:10 events4 horse races at CMon, 14 Mar 2011 19:21:39 -0500I notice BF have said they suspend markets ten minutes before the off given the site issues.In that case, why did I get bets matched in the Wales v Ireland game after 17:00 (but before kick off). That's considerably within ten minutes before the off.https://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489188005#489188005I notice BF have said they suspend markets ten minutes before the off given the site issues.In that case, why did I get bets matched in the Wales v Ireland game after 17:00 (but before kick off). That's considerably within ten minutes before the off.Mon, 14 Mar 2011 18:17:19 -0500"These problems were triggered by specific production load scenarios around new product features." Not if "new product features" is the new inplay page, which aren't the arcade ...... just a massive ugly widely despised advert for the arcade..https://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489184441#489184441"These problems were triggered by specific production load scenarios around new product features." Not if "new product features" is the new inplay page, which aren't the arcade ...... just a massive ugly widely despised advert for the arcade..Mon, 14 Mar 2011 17:42:12 -0500what a waste of time this free commission thingy is , they really have no idea how to say sorry and keep the customers happy, its like they are on a different planet and have no ideahttps://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489183825#489183825what a waste of time this free commission thingy is , they really have no idea how to say sorry and keep the customers happy, its like they are on a different planet and have no ideaMon, 14 Mar 2011 17:36:31 -0500Good Question:Betfair started as a betting exchange, an alternative to traditional bookmakers. It has now become a website offering arcade, games, download & instant play casino's - all of which seem to take precedence over the one true unique sellinhttps://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489183817#489183817Good Question:Betfair started as a betting exchange, an alternative to traditional bookmakers. It has now become a website offering arcade, games, download & instant play casino's - all of which seem to take precedence over the one true unique sellinMon, 14 Mar 2011 17:36:25 -0500Have they finished this farcical joke yet?https://community.betfair.com/general_betting/go/thread/view/94082/27246233/live-qa-discussion-thread---march-14th?post_id=489182097#489182097Have they finished this farcical joke yet?Mon, 14 Mar 2011 17:21:26 -0500