New Posts For Thread: What was the cause of Saturday's crash?https://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crashI've asked them two questions on the live chat. One was repeated in full. The other was a two part question including a brief question along the lines of the title of this thread. They omitted this sentence and just showed the other sentence!HaveThanks.https://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485448061#485448061Thanks.Thu, 10 Feb 2011 13:12:06 -0600Templeton - fair point. We'll work to make these sessions better in the future.https://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485447769#485447769Templeton - fair point. We'll work to make these sessions better in the future.Thu, 10 Feb 2011 13:09:45 -0600That's better - they've given some explanation of where they are.https://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485447257#485447257That's better - they've given some explanation of where they are.Thu, 10 Feb 2011 13:04:48 -0600They've answered it at the very end. I'm not sure why that wasn't the first answer since it was this that is the reason for the 'chat'.https://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485447217#485447217They've answered it at the very end. I'm not sure why that wasn't the first answer since it was this that is the reason for the 'chat'.Thu, 10 Feb 2011 13:04:24 -0600Yep, I think that's the case.https://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485445929#485445929Yep, I think that's the case.Thu, 10 Feb 2011 12:52:12 -0600I think that's spot on. After the first scheduled test they cancelled the next two, but will do more testing tomorrow. That implies they found something that needs to be fixed and tested, and that couldn't be done until tmrw.https://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485445825#485445825I think that's spot on. After the first scheduled test they cancelled the next two, but will do more testing tomorrow. That implies they found something that needs to be fixed and tested, and that couldn't be done until tmrw.Thu, 10 Feb 2011 12:51:27 -0600I get the impression they don't yet know for certain, hence these tests they're still running. They could say that though.https://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485445513#485445513I get the impression they don't yet know for certain, hence these tests they're still running. They could say that though.Thu, 10 Feb 2011 12:49:02 -0600No you haven't missed it. This is a very good and straight forward question.They talk about customer confidence - we might all feel a lot more confident if they answer the difficult questions and tell us exactly what happened, and what they have donhttps://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485444525#485444525No you haven't missed it. This is a very good and straight forward question.They talk about customer confidence - we might all feel a lot more confident if they answer the difficult questions and tell us exactly what happened, and what they have donThu, 10 Feb 2011 12:39:40 -0600I've asked them two questions on the live chat. One was repeated in full. The other was a two part question including a brief question along the lines of the title of this thread. They omitted this sentence and just showed the other sentence!Havehttps://community.betfair.com/general_betting/go/thread/view/94082/26965861/what-was-the-cause-of-saturdays-crash?post_id=485444145#485444145I've asked them two questions on the live chat. One was repeated in full. The other was a two part question including a brief question along the lines of the title of this thread. They omitted this sentence and just showed the other sentence!HaveThu, 10 Feb 2011 12:35:50 -0600