New Posts For Thread: Erroneous bet settlement ATALANTA SAMPDORIAhttps://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoriaThere has been error in bet settlement in ATALANTA SAMPDORIA CORRECT SCORE market. I layed 0:3 result, final result 1:3, but BF said its loss. Never happened to me before. Contacting customer support was very disappointing experience, where obviouslyAnyone else play in the Shakhtar VS vorskla game yesterday?https://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047903#560047903Anyone else play in the Shakhtar VS vorskla game yesterday?Sun, 25 Oct 2020 06:31:41 -0500Man what a palaver that was. Finding the live-chat thing. At least I know where to go now. THANKS 99.Didn't ask for comp, not on a couple of quid and that's all it's ever going to be.It's a bitter pill to swallow though.VOIDED BECAUSE IT WAS A REVERShttps://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047893#560047893Man what a palaver that was. Finding the live-chat thing. At least I know where to go now. THANKS 99.Didn't ask for comp, not on a couple of quid and that's all it's ever going to be.It's a bitter pill to swallow though.VOIDED BECAUSE IT WAS A REVERSSun, 25 Oct 2020 06:30:10 -0500sorry, ericster, our messages crossed. At least you have an answer....................why were the bets voided though?https://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047887#560047887sorry, ericster, our messages crossed. At least you have an answer....................why were the bets voided though?Sun, 25 Oct 2020 06:29:08 -0500ericster, u are not being thick at all, the betfair help is buried and not easy to find. (1) Scroll down to the bottom of the main Betfair page, and click on the 'Help' link. (2) A list of questions will pop up, the last question which is 'Help withhttps://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047871#560047871ericster, u are not being thick at all, the betfair help is buried and not easy to find. (1) Scroll down to the bottom of the main Betfair page, and click on the 'Help' link. (2) A list of questions will pop up, the last question which is 'Help withSun, 25 Oct 2020 06:27:48 -0500I manage to get through to them.Apparently the bets were voided and stakes returned.The Shakhtar game yesterday.https://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047853#560047853I manage to get through to them.Apparently the bets were voided and stakes returned.The Shakhtar game yesterday.Sun, 25 Oct 2020 06:24:25 -0500You might find it useful to look in account statement rather than bet history. That's where the correction and re-correction were visible to me.https://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047837#560047837You might find it useful to look in account statement rather than bet history. That's where the correction and re-correction were visible to me.Sun, 25 Oct 2020 06:21:56 -0500Nope, no luck 99.Checked out the help tabs and I just kept going around in circles with Qs & As.How can there be no contact with a company this big?Because they ARE... this big... I guess.I suppose they just got so sick of the nutters.Never mind, finhttps://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047669#560047669Nope, no luck 99.Checked out the help tabs and I just kept going around in circles with Qs & As.How can there be no contact with a company this big?Because they ARE... this big... I guess.I suppose they just got so sick of the nutters.Never mind, finSun, 25 Oct 2020 05:55:00 -050099, I'm missing that couple of quid from yesterday, as far as my bet-history is concerned that lay/back green up never happened.I shall have a look at those help options you mentioned but I'm a bit thick when it comes to apps and online media. Mighthttps://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047571#56004757199, I'm missing that couple of quid from yesterday, as far as my bet-history is concerned that lay/back green up never happened.I shall have a look at those help options you mentioned but I'm a bit thick when it comes to apps and online media. MightSun, 25 Oct 2020 05:31:44 -0500Did you manage to get these betfair errors corrected trader12345 and ericster?https://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560047287#560047287Did you manage to get these betfair errors corrected trader12345 and ericster?Sun, 25 Oct 2020 04:03:46 -0500Just checked my statement to see that they 'fixed' the 'error'of my win on Sampdoria on the match odds market by removing the profit and stake. They have now fixed the fix by putting it back.https://community.betfair.com/football/go/thread/view/94070/31672921/erroneous-bet-settlement-atalanta-sampdoria?post_id=560046509#560046509Just checked my statement to see that they 'fixed' the 'error'of my win on Sampdoria on the match odds market by removing the profit and stake. They have now fixed the fix by putting it back.Sat, 24 Oct 2020 16:09:30 -0500