New Posts For Thread: Sky and BT refusing to refund customers in sports contractshttps://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contractsPeople locked into 18 month contracts.Obviously most people signed up for football. BT telling customers they can watch re runs of old games and live WWE (from behind closed doors)I've no numbers to back it up but I've suspected that in the last few years BT and Sky were using monies from non-football subs like normal tv and broadband etc to fund their footy rights deals. BT got the PL rights monopoly opened up because they knhttps://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559333553#559333553I've no numbers to back it up but I've suspected that in the last few years BT and Sky were using monies from non-football subs like normal tv and broadband etc to fund their footy rights deals. BT got the PL rights monopoly opened up because they knTue, 19 May 2020 01:44:20 -0500The sheer amount of money Sky have poured into football over the years you'd have thought at least 50% of their viewership were paying to watch the sport. Though they do have more subscribers to sport via NOW TV passes.https://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559333195#559333195The sheer amount of money Sky have poured into football over the years you'd have thought at least 50% of their viewership were paying to watch the sport. Though they do have more subscribers to sport via NOW TV passes.Mon, 18 May 2020 18:04:29 -0500Basically I was gonna say that a while back Sky had 10 million customers and 4 million Sports subscribers. Though the 10M may have included broadband only people, of which there were maybe a million or so at the time.A lot of people had Sky dishes rahttps://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559333151#559333151Basically I was gonna say that a while back Sky had 10 million customers and 4 million Sports subscribers. Though the 10M may have included broadband only people, of which there were maybe a million or so at the time.A lot of people had Sky dishes raMon, 18 May 2020 17:50:31 -0500^why does that sh1t only happen when u type a really long posthttps://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559333137#559333137^why does that sh1t only happen when u type a really long postMon, 18 May 2020 17:45:20 -050060% of Sky TV customers do not have Sports. Well at least a while back I saw 4 million Sports customers from a 10 million subscriber base. Though tbh the 10 million may have included broadband only customers. But I doubt there were 2 million of thosehttps://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559333133#55933313360% of Sky TV customers do not have Sports. Well at least a while back I saw 4 million Sports customers from a 10 million subscriber base. Though tbh the 10 million may have included broadband only customers. But I doubt there were 2 million of thoseMon, 18 May 2020 17:44:39 -0500I answered "yes" To the automated key worker(not actually one) question and did get to speak to an actual person!!!!https://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559333083#559333083I answered "yes" To the automated key worker(not actually one) question and did get to speak to an actual person!!!!Mon, 18 May 2020 17:28:51 -0500Is that 60% of subscription based tv subscribers or tv owners full stop because that's a big difference, a lot of people I knew did not know about the pause feature to begin with. That would be very surprising if 60% of those that pay for satellitehttps://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559332745#559332745Is that 60% of subscription based tv subscribers or tv owners full stop because that's a big difference, a lot of people I knew did not know about the pause feature to begin with. That would be very surprising if 60% of those that pay for satelliteMon, 18 May 2020 15:59:01 -0500The sports pause means they don't need to pay for it. It is a big revenue for Sky but still I think 60% of TV customers don't have Sports at anytime.https://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559332693#559332693The sports pause means they don't need to pay for it. It is a big revenue for Sky but still I think 60% of TV customers don't have Sports at anytime.Mon, 18 May 2020 15:38:08 -0500moving suppliers? who's been moving anywhere there's barely any sport which is Sky's biggest seller, most people I knew cancelled their subscription by direct debit online, some a bit later on paused theirs, nobody would be signing up. I'd have thoughttps://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559332659#559332659moving suppliers? who's been moving anywhere there's barely any sport which is Sky's biggest seller, most people I knew cancelled their subscription by direct debit online, some a bit later on paused theirs, nobody would be signing up. I'd have thougMon, 18 May 2020 15:26:26 -0500Sky call centres right now typically have 35 minute gaps between calls coming in. Totally dead. Mainly because there are no new installs since March. Screw ups with installations and complaints that people didn't get what they expected usually drivehttps://community.betfair.com/football/go/thread/view/94070/31634153/sky-and-bt-refusing-to-refund-customers-in-sports-contracts?post_id=559332643#559332643Sky call centres right now typically have 35 minute gaps between calls coming in. Totally dead. Mainly because there are no new installs since March. Screw ups with installations and complaints that people didn't get what they expected usually driveMon, 18 May 2020 15:24:19 -0500