New Posts For Thread: Wrong outcome of bet settledhttps://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settledI had a bet earlier on the first goalscorer of a game in Bolivia and it has been settled as a loss when it won. Anyone had this before on here? Shouldn't have to chase customer service for a winning bet they have settled as a loss ffsIt's just a crap situation and shouldn't be.https://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552015163#552015163It's just a crap situation and shouldn't be.Mon, 29 May 2017 09:44:23 -0500Chat with the twitter support, they just call the right people and get your stuff fixed. On the phone and in the chat you just run circles with low level support who can't do ****.https://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552015141#552015141Chat with the twitter support, they just call the right people and get your stuff fixed. On the phone and in the chat you just run circles with low level support who can't do ****.Mon, 29 May 2017 09:42:47 -0500Have done mate and the guy I spoke to sounded decent enough but what's the point in them having online operators if they can't sort it out. Ten hours later and they still have me messing about- if you copy and paste the bet to the chat people here onhttps://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552013335#552013335Have done mate and the guy I spoke to sounded decent enough but what's the point in them having online operators if they can't sort it out. Ten hours later and they still have me messing about- if you copy and paste the bet to the chat people here onMon, 29 May 2017 06:02:21 -0500phone them, it will do the trick, ask to speak to somebody higher up if customer services cant do anythinggetting it wrong seems to happen more often, but with so many markets i guess its going to happenhttps://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552013319#552013319phone them, it will do the trick, ask to speak to somebody higher up if customer services cant do anythinggetting it wrong seems to happen more often, but with so many markets i guess its going to happenMon, 29 May 2017 05:58:12 -0500I've been using betfair for over a decade and never had anything like this. No issues with a mistake being made, but 4 emails and 3 calls and nothing done nearly 12 hours later ? I've already had many chats and they keep saying they will sort it out-https://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552013253#552013253I've been using betfair for over a decade and never had anything like this. No issues with a mistake being made, but 4 emails and 3 calls and nothing done nearly 12 hours later ? I've already had many chats and they keep saying they will sort it out-Mon, 29 May 2017 05:48:35 -0500It's a common occurrence on here. If they refuse to settle your bet correctly after having a chat with them, then you could taker whatever action you deem necessary. But as I say, they'll sort it out for you, in time. I doubt the small claims court,https://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552013195#552013195It's a common occurrence on here. If they refuse to settle your bet correctly after having a chat with them, then you could taker whatever action you deem necessary. But as I say, they'll sort it out for you, in time. I doubt the small claims court,Mon, 29 May 2017 05:42:34 -0500Maybe you allow people to walk all over you and if someone nicked 28 quid from you it wouldn't be an issue. There's a principle at stake and nothing silly about asking a company to do what it should do. 2 quid or 2 grand .. makes no difference to me,https://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552013159#552013159Maybe you allow people to walk all over you and if someone nicked 28 quid from you it wouldn't be an issue. There's a principle at stake and nothing silly about asking a company to do what it should do. 2 quid or 2 grand .. makes no difference to me,Mon, 29 May 2017 05:38:06 -0500Fair enough. Talk of 'court action' over £28 makes you sound silly imo.I hope they sort it for you.https://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552013137#552013137Fair enough. Talk of 'court action' over £28 makes you sound silly imo.I hope they sort it for you.Mon, 29 May 2017 05:35:36 -0500Watching an online game bored late at night and backing a team to score first is recreational in my book, don;t know what else you would call it. In your view anyone betting on an online match on a bank holiday is betting for the sake of betting?- hhttps://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552013105#552013105Watching an online game bored late at night and backing a team to score first is recreational in my book, don;t know what else you would call it. In your view anyone betting on an online match on a bank holiday is betting for the sake of betting?- hMon, 29 May 2017 05:32:41 -0500I agree it's a poor show by them. You're 1.01 to be paid out correctly though (if the bet was placed on the right market, which it looks like it was)I do know that betting on a team to score first (at half time, and gone 1am) is a little more than ahttps://community.betfair.com/football/go/thread/view/94070/30884165/wrong-outcome-of-bet-settled?post_id=552012953#552012953I agree it's a poor show by them. You're 1.01 to be paid out correctly though (if the bet was placed on the right market, which it looks like it was)I do know that betting on a team to score first (at half time, and gone 1am) is a little more than aMon, 29 May 2017 05:21:00 -0500