BT Broadband Internet Connection

When it happened to me I rang them, operator checked and apologized sent engineer to fix and refunded me for downtime on my next bill. It was a wiring fault fixed in about ten mins. GL.

Ok cheers cooperman, I'll have to ring them up if this keeps occuring! (That'll be fun)

Yeah when speaking to her it was obvious that she was looking at a record of the number and times of the drop outs, which by the way could have proved quite costly on here.

another post removed for telling the truth about BT

Are the right wing grass squads back on the scene

I had a problem. BT said they would send an engineer out but would charge me £130 if it was a wiring fault. They put you in an awkward situation. I got a mate in to look at the wiring and it was fine so I called out the BT engineer. He came and said it was the wiring! "No it ain't" I said "it's just been checked and it's okay"
Turned out that something had gone wrong at our nearest exchange. Bloody shysters the lot of em.

This is a familiar tale scaffy , you should contact BT and demand your money back saying that the fault was on an outside line

I didn't pay anything. The actual fault was found, but only after I had refused to accept BT's default position of a wiring fault in my house.

They all try the same trick BT , Sky , Virgin etc   awful companies the lot of them