Just how can you contact these bastards when there's a problem and you want to change your password? They're making access to my accounts almost impossible!
I tried to change a password on a particular account which FORCED me into providing another email address (can't remember the security questions as it was from years ago) to send a verification code to, and that account too required sending ANOTHER needless code somewhere else!
I lost a couple of minor accounts a few years ago (forgetting the answers to security questions) and that was a pain in the arse.
It's insane! I can't keep track of all this upper/lower case & numerical nonsense demanded from a password and I just want to contact them (preferably speak to a human) to ask about a basic reset without all this paranoid shíte...it's not that I've got anything to hack or my savings would disappear as there aren't any!
It's all the personal junk I have stored in those email accounts over many years that would turn plenty of my affairs upside down! It's a massive inconvenience and I can't see a way to get in touch with the fcukers as a message I sent to them was returned undelivered!
Hopefully someone might have a number or an email address that they've got a positive response from and can post it on here.
absolutely feel your pain on this one, hate how a lot of the bigger corps are trying to link sites and info all over the place, phone number, address, inside leg measurement etc.
I didn't find a person to speak to, but what I did in the end is just quickly set up a new account and use that one. eventually it lets you in, after a few cycles. the other option is giving them your number and they text the code, ive done this and its probly a bit less painless this way.
absolutely feel your pain on this one, hate how a lot of the bigger corps are trying to link sites and info all over the place, phone number, address, inside leg measurement etc.I didn't find a person to speak to, but what I did in the end is just qu
DB - this is HYPER-paranoia...DEMANDING excessively cryptic passwords when there is absolutely no need for it! There should be an option for a basic password that doesn't require some sort of CIA encryption if you've got fcuk all that'd be of use to any scumbags trying to hack into accounts.
If I got hacked, they'd leave empty handed except for the possibility of blackmailing me
So still no email address or telephone number? Bewilderingly, I managed to access three accounts after all that shít went on but after logging out and trying again, I'm now getting re-directed around in circles!
Thanks Bacon.DB - this is HYPER-paranoia...DEMANDING excessively cryptic passwords when there is absolutely no need for it!There should be an option for a basic password that doesn't require some sort of CIA encryption if you've got fcuk all that'd b
i have 3 live mail accounts, which i dont really know what they are tbh. i just know its called live. i could read them by switching between accounts at the click of a button. then "for security" they changed it so i had to add another email address that wasnt with them. i didnt have one, so i had to get a new email address that i wont ever use. no idea which email it was now, never mind the address or password. if they lock me out of my email til i respond on the other one im stuffed. also they stopped being able to click on each account, i now have to log out of one...log into the other one...then log out again...then log in to the first one again...even though theyre all my email addresses and all have the same password!
i have 3 live mail accounts, which i dont really know what they are tbh. i just know its called live. i could read them by switching between accounts at the click of a button. then "for security" they changed it so i had to add another email address