Mobile phone question

kenny mann

10 May 14 12:46

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Date Joined: 29 Apr 10

| Topic/replies: 38,081 | Blogger: kenny mann's blog

I'm changing from Vodafone to Virgin but keeping the same phone for now (going on a 30 day rolling contract), now that my 2 year contract is at an end with Vodafone.

I've got the PAC code from Vodafone and have requested a SIM card from Virgin which they are posting out today. I have to phone Virgin when I receive this.

Will all my contacts and text messages stay intact when I put the new SIM in? Also will my photo's and videos remain on my phone? I would hate to lose my chicks and cat photo's and footage.

Thanks.

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Report PugMunter1 • May 10, 2014 12:50 PM BST

u need to copy your sim contacts to your phone memory

go 2 contact list and there should be an option to copy to phone memory

Report PugMunter1 • May 10, 2014 12:51 PM BST

photos and vids will still be there

Report kenny mann • May 10, 2014 12:54 PM BST

ta very much PM. Sounds like a job for the Vodafone store.

Report PugMunter1 • May 10, 2014 12:58 PM BST

what make and model is the fone?

Report kenny mann • May 10, 2014 1:08 PM BST

It's HTC ONE S.

Report kenny mann • May 10, 2014 1:10 PM BST

The 30 day rolling contract is handy in case I fancy the new Galaxy, or anything else for that matter.

£15 a month, unlimited everything (but no 08 numbers)

Report PugMunter1 • May 10, 2014 1:22 PM BST

Contacts saved on the
SIM card can be copied
to the phone memory.
This can be useful if you
change the SIM card, as
it saves you keying in all
the information again.
Follow these instructions
to copy contacts from
the SIM card to the
phone memory.
1. Find Import/Export
Press the menu
icon
Press People
Press the Menu
key
Press Import/
Export
2. Copy contacts from
the SIM card
Press Import from
SIM card
Press the required
phone book
Press the required
contacts to select
them
When the box
next to a contact
is ticked (V), the
contact will be
copied
Press Save
3. Exit
Press the Home
key to return to
standby mode

Report kenny mann • May 10, 2014 1:32 PM BST

excellent, cheers PM

Report call me a taxi • May 10, 2014 1:41 PM BST

Don't mind if I interrupt do you KM?

Technical help required, in laymans terms of course.

I take photos and video on my mobile then transfer them to my PC.
The photos come out okay, but the videos won't play.
Any idea what's wrong?

Report kenny mann • May 10, 2014 1:49 PM BST

Not at all, taxi.

Well I would have been able to assist and indeed have several videos on youtube (not all cats)

However, of late, whenever I try to upload I get the message "this action is not allowed".

I'll tell you what I do. Just need to check notes.

Back later.

Report PugMunter1 • May 10, 2014 1:51 PM BST

do u get an error msg when trying to play the vids?

Report kenny mann • May 10, 2014 1:53 PM BST

ah, transfer them to your PC. I read that as transfer to youtube for some reason.

No, sorry mate, I've never done that.

Report kenny mann • May 10, 2014 1:54 PM BST

Is that to taxi, PM?

Report PugMunter1 • May 10, 2014 1:56 PM BST

yeah kenny

Report call me a taxi • May 10, 2014 2:40 PM BST

This is what comes on the screen when I plug the phone in the PC.

.
http://i58.tinypic.com/122jgc7.jpg

I have been using the 3rd one down, photos come out okay, films won't play.

I just tried it again using the bottom selection.

Live Windows gallery opened, but the film won't play in that either.

Report PugMunter1 • May 10, 2014 2:51 PM BST

click on 2nd option

once you locate the video u want to transfer to pc then just right click, pick copy, then paste to ur desktop.

Once u do that then try playing it from the desktop

Report call me a taxi • May 10, 2014 3:02 PM BST

Thanks PM, I'll try it later.

Report PugMunter1 • May 10, 2014 3:06 PM BST

if it stil doesnt work then its cos your vids are saved in a format that windows media player doesnt recognise

if this is the case then download videolan

www.videolan.org

that will solve it